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Xfinity Customer Service Jobs in Minnesota (NOW HIRING)

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How much do xfinity customer service jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for xfinity customer service in Minnesota is $16.86, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $18.85 per hour, depending on experience, location, and employer.

What typical challenges might I face as an Xfinity Customer Service representative, and how are they addressed?

In the Xfinity Customer Service role, you may encounter challenges such as handling difficult customers, managing high call volumes, and addressing complex technical issues. Training programs, detailed knowledge bases, and supportive team structures are in place to help you effectively resolve these situations. Supervisors and colleagues are available for escalation and guidance when needed, ensuring no team member is left unsupported. Developing strong communication and troubleshooting skills will help you navigate daily challenges, and regular feedback opportunities promote continuous growth and improvement.

What is a Xfinity Customer Service job?

An Xfinity Customer Service job involves assisting customers with their Comcast Xfinity services, including internet, TV, and phone support. Responsibilities include troubleshooting technical issues, answering billing inquiries, processing service requests, and providing account assistance. Representatives must deliver excellent customer service, resolve issues efficiently, and ensure customer satisfaction. The role may be performed in a call center, retail store, or remotely, depending on the position. Strong communication and problem-solving skills are essential for success in this role.

What is the highest paid customer service job?

The highest paid customer service roles are often in management or specialized technical support, such as Customer Service Managers or Technical Support Directors, with salaries reaching six figures. These positions typically require extensive experience, leadership skills, and industry knowledge, and may involve overseeing large teams or handling complex issues.

Can you work-from-home for Xfinity?

Xfinity Customer Service roles can sometimes be performed remotely, depending on the position and company policies. Many customer service representatives work from home using company-provided equipment and communication tools, especially during remote work initiatives. Availability of remote work may vary based on the specific role, location, and current company guidelines.

How can I make 2000 a week working from home?

Xfinity Customer Service representatives working from home can earn around $15 to $20 per hour, which may total approximately $600 to $800 weekly for full-time hours. To reach $2000 weekly, some agents take on additional shifts, work overtime, or pursue higher-paying roles within customer service that require specialized skills or certifications. Building experience and developing strong communication skills can help increase earning potential in remote customer service jobs.

Is it hard to get hired at Xfinity?

Getting hired for Xfinity customer service roles typically involves completing an online application, passing a skills assessment, and participating in an interview. Candidates should have good communication skills and basic computer knowledge; prior customer service experience can be beneficial. The hiring process is competitive but straightforward for qualified applicants.

What are the key skills and qualifications needed to thrive in the Xfinity Customer Service position, and why are they important?

To thrive as an Xfinity Customer Service representative, you need strong communication skills, problem-solving abilities, and basic computer proficiency, typically supported by a high school diploma or equivalent. Experience with customer relationship management (CRM) software, call center telephony systems, and knowledge of Xfinity’s products and services are often required. Patience, active listening, and a customer-focused attitude are essential soft skills that set top performers apart. These qualities ensure effective resolution of customer issues, promote satisfaction, and help retain loyal customers in a fast-paced environment.

What job categories do people searching Xfinity Customer Service jobs in Minnesota look for? The top searched job categories for Xfinity Customer Service jobs in Minnesota are:
What cities in Minnesota are hiring for Xfinity Customer Service jobs? Cities in Minnesota with the most Xfinity Customer Service job openings:
Xfinity Customer Service jobs near you
Infographic showing various Xfinity Customer Service job openings in Minnesota as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $35,070 per year, or $16.9 per hour.
Xfinity Retail Assistant Store Manager - Roseville, MN

Xfinity Retail Assistant Store Manager - Roseville, MN

Comcast

Roseville, MN

$18.44 - $30.79/hr

Full-time

Posted 5 days ago

Job description

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

This job leads the retail sales team to deliver exceptional customer service and meet sales objectives. It manages store operations, upholds merchandising standards, and optimizes inventory processes. The role also involves coaching staff and leveraging industry insights to drive business success.

Job Description

Responsibilities:

  • Coaching retail sales associates to meet sales targets and service metrics, fostering a culture of high performance and continuous improvement
  • Facilitating effective onboarding and ongoing development of new hires, ensuring they deliver an exceptional customer experience
  • Maintaining visual merchandising standards, ensuring consistent store presentation and operational functionality of product demos
  • Partnering with the Store Manager to coordinate staffing, scheduling, and resolving customer escalations efficiently
  • Implementing operational procedures to enhance store efficiency, with a focus on inventory control and back of house organization
  • Leading inventory accuracy efforts through regular cycle counts and adherence to inventory management best practices
  • Analyzing performance data to identify sales trends and opportunities for process optimization within the store environment
  • Providing expert knowledge on products and services, staying abreast of industry trends to inform and educate the sales team
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.
  • Previous Comcast experience preferred.

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Support a culture of inclusion in how you work and lead.
  • Do what's right for each other, our customers, investors and our communities.


Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.


Skills:

Customer Experience (CX); Coaching; Change Management; Problem Solving; Results-Oriented


Salary:

Primary Location Pay Range: $18.44 - $30.79

Additional Range: This job can be performed in Minnesota with a Pay Range of $18.44 - $30.79

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Targeted Commission: $10.56

Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.


Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.


Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years

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