... to restoration/resolution. Key Skills for the position will include a basic understanding of networking, good communication skills, basic understanding of Microsoft tools (Outlook, Xcel, Word ...
... to restoration/resolution. Key Skills for the position will include a basic understanding of networking, good communication skills, basic understanding of Microsoft tools (Outlook, Xcel, Word ...
Traffic Control Laborer
West Fargo, ND · On-site
$32.26/hr
... through restoration. At Q3C, we value innovation, professionalism, and strong customer ... as Xcel Energy. Key Responsibilities: * Safely operate company truck and trailers to transport ...
Quick apply
Traffic Control Laborer
West Fargo, ND · On-site
$32.26/hr
... through restoration. At Q3C, we value innovation, professionalism, and strong customer ... as Xcel Energy. Key Responsibilities: * Safely operate company truck and trailers to transport ...
Xcel Restoration information
What is the difference between Xcel Restoration vs Water Damage Technician?
| Aspect | Xcel Restoration | Water Damage Technician |
|---|---|---|
| Certifications | IICRC Water Damage Restoration Certification, OSHA safety training | IICRC Water Damage Restoration Certification, OSHA safety training |
| Work Environment | Restoration sites, residential and commercial properties | Restoration sites, residential and commercial properties |
| Employer & Industry Usage | Restoration companies, disaster recovery firms | Restoration companies, disaster recovery firms |
Both Xcel Restoration and Water Damage Technicians require similar certifications and work in comparable environments. Xcel Restoration often offers broader project management roles, while Water Damage Technicians focus on hands-on water extraction and drying. Understanding these differences helps job seekers identify the right career path within the restoration industry.

Job description
US Restricted / Citizen NOC Engineering Position:
NOC Technicians are the tier 1 team within the NOC.?They will be the first point of contact for all clients that Configure Inc. supports. Our customers will reach us via phone, email, or via submitting a case within our tool. Working in the NOC provides the employee with the opportunity for technology specific training and hands-on experience with several platforms, including SDWAN, Cisco, Juniper, Aruba, Palo Alto, Fortinet, and others. NOC Technicians should have good customer communication skills that allow them to gather evidence from the person reporting the problem or from our tools with the goal of working problems and requests quickly to restoration/resolution. Key Skills for the position will include a basic understanding of networking, good communication skills, basic understanding of Microsoft tools (Outlook, Xcel, Word), teamwork and willingness to learn/train and be part of a team.
NOC Technician?s job description, such as but not limited to:
-Working knowledge of supported network technologies & hardware systems, troubleshoot issues and ensure optimal network performance?
-Basic knowledge of networking concepts, protocols and network monitoring tools.?
-Analytical and problem-solving skills.? Quickly identify, diagnose, and resolve customer issues.?
-Excellent communication abilities.? Used to interact with team members, management, and customers for network-related tasks and report network incidents.?
-Detail-oriented skills for technical summaries, next steps, action plans. Create, update, and contribute to Network Documentation needs.?
-Good teamwork skills to collaborate with other network professionals in maintaining the network infrastructure.?
-Capability to work under pressure, manage emergencies and handle stressful situations effectively.?
-Willingness to work in shifts as NOC Engineers often need to provide 24/7 support.?
-Be an example of professional excellence between team members and other support.
-Great management of time. There will be moment when multiple tickets come in. It would be up to the NOC Technician to handle all of them in a timely manner or escalate if additional help is needed.
- Other duties as assigned.