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Xact Jobs in Texas (NOW HIRING)

Customer Service Specialist - TX

Houston, TX · On-site +1

$14.99 - $15/hr

Benefits Everyone needs time to relax and enjoy life -- and at XACT, we're firm believers in work-life balance. Our paid time off (PTO) program allows team members to earn time they can use to unwind ...

Customer Service Specialist - TX

Austin, TX · On-site +1

$14.99 - $15/hr

XACT@Home is only available in AL, FL, GA, ME, MD, MS, NC, PA, VA, UT, and TX. Please check back later for availability in your state. What You'll Do: ● Be a trusted resource for customers ...

Xact information

See Texas salary details

$7

$23

$54

How much do xact jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for xact in Texas is $23.17, according to ZipRecruiter salary data. Most workers in this role earn between $13.32 and $27.06 per hour, depending on experience, location, and employer.

What is the difference between Xact vs Xact Estimator?

AspectXactXact Estimator
CredentialsTypically requires certification in Xactimate software and relevant industry experienceRequires similar certifications, often with additional emphasis on estimating skills
Work EnvironmentPrimarily office-based, working with insurance claims and property assessmentsOffice setting focused on creating detailed cost estimates for projects
Industry UsageUsed across insurance, restoration, and construction industriesCommonly used in insurance claims and restoration project estimation

Both Xact and Xact Estimator roles involve working with property assessments and insurance claims, with overlapping certifications and work environments. The main difference lies in the specific focus: Xact may refer broadly to the software or platform, while Xact Estimator specifically emphasizes the estimating process within that system.

What cities in Texas are hiring for Xact jobs?

Cities in Texas with the most Xact job openings:

Infographic showing various Xact job openings in Texas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 81% Physical, 5% Hybrid, and 14% Remote job distribution, with an average salary of $48,185 per year, or $23.2 per hour.

Customer Service Specialist - TX

XACT

Houston, TX • On-site, Remote

$14.99 - $15/hr

Full-time, Contractor

Dental, Vision, Life, PTO

Re-posted 27 days ago


Job description

This is a remote position.

We are looking for energetic individuals that have an interest in providing our clients/customers with excellent customer service from your secured home office.



Requirements
• Must speak English fluently.

• Be able to type 40 words per minute or greater;

• High-speed DSL or cable connection rated at least 10 MB download speed and 2 MB upload speed.

•  Dedicated home office space, which is free from distraction, and with a door that can be closed and locked. We will ask you to provide a picture of this space. Your workspace must be a dedicated working environment that is used exclusively by you.

• A personal desktop computer running a licensed version of Windows 10 or higher (Windows 11 preferred), with 8 GB of RAM (Core i3 processor, or better). Laptops are not eligible for the work-at-home agent program.

• A 19″ flat panel monitor (minimum), multiple displays recommended and preferred.

• A webcam, for training, compliance, and collaboration purposes.

• A wired network connection (wireless is not permitted).

•  An approved-brand USB headset for VOIP

•  A modern mobile phone (iOS or Android) that can be used for multi-factor authentication purposes. Must have iOS 17 or greater, or Android OS 12 or greater. Apple or Samsung brand preferred.



Benefits

Everyone needs time to relax and enjoy life — and at XACT, we’re firm believers in work-life balance. Our paid time off (PTO) program allows team members to earn time they can use to unwind and enjoy life outside of work.

Although we’re open 24 hours a day, we believe in flexible scheduling that integrates work into your life — not the other way around. Set schedules, split shifts, and on-demand shift availability are just a few of the options we offer.

Full-time team members are eligible to join our company group plan through Aetna, once eligibility requirements are met.

Smile confidently!
XACT offers dental insurance through Sun Life to eligible team members. With both low- and high-benefit plan options, you’ll find one that fits your needs and makes you grin.

We see you, too!
We proudly offer VSP vision insurance to eligible team members. With strong coverage and savings on glasses and contacts, it's easy to see the value.

In addition to standard insurance options, we also provide supplemental products through Allstate — including accident, disability, and other coverage choices.

Relax — it’s expected.
We’re happy to provide safe, comfortable working environments designed with your well-being in mind. Our call centers feature employee lounges, quiet spaces, and cozy places to work.

We’re just one big family here, so pull up a seat and join in. As a team member — not an independent contractor — you can count on us for support. Whether you’re working in our contact centers or from your home office, we’ll equip you with the tools, technology, and 24×7 support you need to succeed.