Wx Jobs in Virginia (NOW HIRING)

Assistant Director, Workplace Experience - Reston

College Board - Global Strategy & Talent

Location:This is an on-site role and requires the candidate to work fromCollegeBoard's Reston, Virginia office 5 days per week.All CB employeesare required tooccasionally travel to meet in person for business purposes.

Role Type:This is a full-time position.

About The Team

The Workplace Experience (WX) Team at College Board creates exceptional environments where employees connect, collaborate, and do their best work. Operating across three office locations - New York City, Reston, and Puerto Rico - the team ensures every workspace is safe, welcoming, and strategically designed to supportCollegeBoard's mission and culture. WX is positioned as a strategic, culture-shaping function tied to talent attraction and retention, not traditional facilities management.

About The Opportunity

As the Assistant Director of Workplace Experience in Reston, you are the operational leader responsible for the full workplace experience at College Board's Reston, Virginia office. You own day-to-day strategy and service delivery for a location with distinct operational needs -youleadandare supported bythe Reston Coordinator, own vendor relationships and budget for your location, and ensure the Reston community feels as connected and well-served as any College Board office.

In This Role, You Will

Reston Operations Leadership & Service Excellence (35%)

Workplace Programming & Employee Engagement (25%)

Vendor Management & Budget Stewardship (15%)

Data Collection, Synthesis & Reporting (10%)

About You

• 2 to 4 years of experience in a hands-on, service-delivery or operations role, with backgrounds in hospitality, retail, food service, facilities coordination, or a similarly fast-paced, customer-facing environment strongly encouraged.

• Experience in a leadership or supervisory capacity, such as shift lead, team lead, or similar, withdemonstratedability to direct others, coordinate a team, and take ownership of outcomes.

• Excellent interpersonal and communication skills, with the confidence to engage senior leaders and executive stakeholders clearly and professionally, advocate for operational needs, and work through competing priorities with good judgment.

• A hospitality-forward, service-first mindset and a genuine ability to make employees and visitors feel welcome and well supported.

• Familiarity with facilities-related basics such as vendor coordination, property management interactions, and certificates of insurance, with the confidence to handle that side of the work independently.

• Strong organizational skills and the ability to manage multiple competing priorities with consistency and follow-through.

• Comfort with workplace tools and technology including Slack, workplace booking systems, AV platforms, and other office operations tools.
  

• Experience with workplace data and the ability to translate operational metrics into strategic insights.

• A commitment to supporting and developing less experienced team members.

• Ability tolift upto 50 lbs.

• Ability to work on site 5 days per week in Reston, VA.

• Ability to travel on behalf of College Board business 1 to 3 times per year.

All RolesAtCollege Board Require

• A passion for expanding educational and career opportunities and mission-driven work.

• Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and comfort with learning and applying new digital tools independently and proactively.

• Clear and concise communication skills, written and verbal.

• A learner's mindset, commitment to growth, and openness to feedback.

• A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking.

• A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success.

• Authorization to work in the United States for any employer.

About Our Process

Application review will beginimmediatelyand will continue until the position is filled.This role is expected to accept applications for a minimum of 5 business days.

Whilethehiring processmay vary, it generallyincludes:resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise, a panel interview, a conversation with leadership, and reference checks.

What We Offer

AtCollegeBoard, we offer more than a paycheck. We provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive.We'rea self-sustaining nonprofit that believes in fair and competitive compensation grounded in your qualifications, experience, impact, and the market.

A Thoughtful ApproachToCompensation

The hiring range for this role is $58,000 to $78,000.

Your exact salary will depend on your experience, and how your background compares to others in similar roles at the College Board.

We aim to make our best offer upfront, rooted in fairness, transparency, and market data.

You'llhave open, transparent conversations about compensation, benefits, and whatit'slike to work atCollegeBoard throughout your hiring process. Check outourcareers pagefor more.

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