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WSSC Water

Turning the Tide - Mail Processor I

Laurel, MD · On-site

$15.75 - $18.75/hr

S. mail, packages and WSSC Water correspondence to respective recipients * Drives approximately 50 to 70 miles or more daily to distribute mail, packages and interoffice correspondence to Commission ...

WSSC Water

Sr. Quality Assurance Analyst

Laurel, MD

Lead WSSC IT QA process and Work closely with development and cross-functional teams to evaluate the application requirements, develop Test plans, strategies, and scenarios, for large projects ...

WSSC Water

Crew Supervisor

Laurel, MD

This opportunity is available only to current employees of WSSC Water. The Crew Supervisor supervises one or more crews of utility service workers engaged in maintenance or construction work . The ...

WSSC Water

Facility Construction Inspector II

Laurel, MD · On-site

$32.76 - $55.78/hr

Ensures that required WSSC Water safety precautions are taken * Maintains logs for contractor's submittals and correspondence * Assists the project manager in execution of the submittal review ...

WSSC Water

Crew Supervisor, Utility Services

Laurel, MD · On-site

$85K - $145K/yr

Ensure the overall work quality and conformance to WSSC Water's standard procedures for all facets of the work included but not limited to temporary and final site restoration * Prepares daily ...

WSSC Water

Watershed Environmental Supervisor

Laurel, MD

$116K - $120K/yr

Assists in the WSSC Water's Deer Management Program marking hunt areas, transporting hunters and their equipment, collection of harvested deer, and assessing deer impacts * Monitors and assists with ...

WSSC Water

Field Service Technician

Laurel, MD

$25 - $42.52/hr

Inspects job site to ensure that conditions are in compliance with WSSC Water standards for meter installation * Disconnects and subsequently reconnects water/sewer services of delinquent customers

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How much do wssc jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for wssc in the United States is $67.31, according to ZipRecruiter salary data. Most workers in this role earn between $67.31 and $67.31 per hour, depending on experience, location, and employer.

What is a WSSC and what do they do?

WSSC stands for Washington Suburban Sanitary Commission, an organization responsible for providing safe drinking water and wastewater services to residents in Montgomery and Prince George's counties in Maryland. WSSC employees work in a range of roles including operations, engineering, customer service, and maintenance to ensure clean water delivery and environmental protection. Their work is vital to public health, supporting infrastructure, and maintaining regulatory compliance in the region.

What is the difference between Wssc vs Water Treatment Plant Operator?

AspectWsscWater Treatment Plant Operator
Required CertificationsWater operator license, state-specific certificationsWater operator license, state-specific certifications
Work EnvironmentPublic utility water treatment facilitiesPublic utility water treatment facilities
Employer & Industry UsageWSSC (Washington Suburban Sanitary Commission) primarily in MarylandVarious municipal and private water treatment facilities

Wssc and Water Treatment Plant Operator roles both require similar certifications and work in water treatment facilities. Wssc is a specific employer, while Water Treatment Plant Operator is a broader job title used across many organizations. The main difference lies in the employer and geographic focus, but the skills and credentials are largely aligned.

What are some common challenges faced by employees working at WSSC (Washington Suburban Sanitary Commission), and how can they be addressed?

Employees at WSSC often encounter challenges related to balancing fieldwork with administrative tasks, adapting to evolving regulations, and collaborating across multidisciplinary teams. Due to the essential nature of water and wastewater services, staff may need to respond quickly to emergencies or infrastructure issues, which can demand flexibility and strong communication skills. Proactively seeking training opportunities, staying current on compliance requirements, and building relationships with colleagues in different departments can help address these challenges and foster a supportive work environment.

What are the key skills and qualifications needed to thrive as a Water and Sewer Service Coordinator (WSSC), and why are they important?

To thrive as a Water and Sewer Service Coordinator, you need a solid understanding of water and sewer systems, regulatory compliance, and project management, typically supported by a degree in civil or environmental engineering or related field. Familiarity with GIS software, work order management systems, and relevant certifications such as a Professional Engineer (PE) license are commonly required. Strong communication, problem-solving, and customer service skills help coordinate with stakeholders and resolve issues efficiently. These competencies ensure safe, compliant, and effective water and sewer service delivery to the community.
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Wssc jobs near you
Infographic showing various Wssc job openings in the United States as of May 2026, with employment types broken down into 86% Full Time, 7% Part Time, and 7% Contract. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $140,000 per year, or $67.3 per hour.
Division Manager, Utility Services

Division Manager, Utility Services

WSSC Water

Laurel, MD

Full-time

Posted 4 days ago

Job description

Position Information
Functional Title Division Manager, Utility Services Recruitment Category Type Standard Functional Category Utility Services Grade GS.18 FLSA Status Exempt Requisition Number 26-0247 Number of Vacancies 1 Job Level Division Manager Job Code N/A Job Description Summary Organization Name Utility Services West Reports to Deputy Director, Utility Services Full or Part Time Full Time If Part Time how many hours per week Regular or Temporary Regular Position End Date (if temporary) Work Schedule
Monday - Friday 7:00 AM - 3:30 PM (Emergency hours after normal shift are required & hours are subject to change)
Position Location Silver Spring
Position Summary Information
General Summary
The Division Manager, Utility Services Zones plans, directs, and manages all work activities, function and operations of the Water Distribution and Sewer Collection Systems in a specifically defined geographical area or zone of the sanitary district. This position is responsible for the overall delivery of water to our residential and commercial customers, the collection of all sanitary sewer and the installation of all meters in the assigned zone.
Essential Functions
  • Supervises approximately 70 employees including selecting or recommending selection, training, assigning and evaluating work, counseling, disciplining, and/or termination or recommending termination

  • Plans, directs, and coordinates the work of staff that are responsible for the maintenance and repair/replacement of the water distribution and wastewater collection systems in a specifically defined geographical area of the sanitary district; takes actions to adjust work, staffing and operations to meet daily workload demands

  • Directs after-hours emergency efforts in the maintenance and repair of the collection and distribution systems to provide 24-hour/day response and service to customers

  • Responsible for coordinating and assisting in shutdowns and other construction activities associated with development projects from other departments and/or divisions

  • Facilitates the group in dealing with the investigation of requests for the support services group, including complaints such as water leaks and sewer stoppages; resolves the more complex customer or employee complaints/problems; works with other WSSC Water Utility Services and Customer Relations Associates to respond to customers related to water/sewer systems and operations

  • Prepares and maintains necessary records, budgets, correspondence, and reports relating to the activities of the group; Collects, analyzes and monitors data in support of organizational benchmarks and business goals

  • Oversees contract management staff to assure delivery of individual projects in accordance with established WSSC Water goals, policies and procedures

  • Practices open two-way communication with employees making sure they are informed regarding WSSC Water matters such as vision, mission and company goals; serves as a mentor to employees regarding their development in order to set career expectations that are beneficial to both employees and WSSC Water

  • Attends appropriate meetings with WSSC Water stakeholders internally and externally. Including local, state and federal agencies or municipalities

  • Develops operating policies, procedures and objectives to maintain high standards of quality service and efficiency

  • Oversees compliance with safety rules and regulations in accordance, but not limited to OSHA, the State of Maryland, and WSSC Water

  • Drives a vehicle to conduct WSSC Water business
Other Functions
  • Works in concert with the Communications and Community Relations Office to address community and media concerns regarding broken water mains, sanitary sewer overflows, and discolored water complaints

  • Works with and assists others within Engineering, Plant Operations and Utility Services in the review of design plans and specifications, construction projects, as well as maintenance to the water and sewer systems as needed to assure that the systems are operating and functioning optimally

  • Serves as Acting Director, Utility Services when so designated

  • Performs other related duties as required
Work Environment And Physical Demands
Business casual office environment with some field work
Required Knowledge, Skills, And Abilities
  • Comprehensive knowledge of the methods and procedures used in the maintenance of water distribution and wastewater collection operations

  • Comprehensive knowledge of the occupational hazards and safety precautions of the work

  • Ability to use effective techniques of supervision

  • Knowledge of computer equipment and software related to the assignment

  • Comprehensive knowledge of the principles and practices of civil/sanitary engineering

  • Comprehensive knowledge of planning, design and construction contract administration

  • Comprehensive knowledge of the materials, equipment tools and work practices used in the reading, repair and maintenance of commercial and residential water meters

  • Good interpersonal skills in conflict resolution related to Union and non-Union Employees

  • Ability to plan, participate and direct the work of teams consisting of professional engineers, inspectors, support staff, contractors, Architect/Engineers and other personnel

  • Ability to plan, direct, and coordinate complex and difficult maintenance projects and programs

  • Ability to effectively present ideas and reports both verbally and in writing

  • Ability to establish and maintain effective working relationships with employees and the public
Minimum Education, Experience Requirements
  • Bachelor's degree in Civil, Mechanical, Sanitary, or Environmental Engineering or related field

  • 8 years of responsible experience in water/sewer utility systems or meter maintenance in a large-scale facilities/utilities infrastructure, including 3 years of management experience in water/sewer utility systems

  • OR

  • High School diploma or equivalent

  • 12 years of responsible experience in water/sewer utility systems or meter maintenance in a large-scale facilities/utilities infrastructure, including 3 years of management experience in water/sewer utility systems
Additional Requirements
  • Possession of a valid driver's license, with no more than 4 points, and the ability to obtain and maintain a WSSC Water driver's permit within 90 days of hire or transfer date

  • Completion of the WSSC Water Financial Disclosure statement within 30 days of employment and annually thereafter

  • Employees in this position are designated or considered emergency personnel; therefore, the employee must report to work as scheduled or as directed by their supervisor when WSSC Water declares an event that requires emergency personnel to report to work
Preferences
  • Registration as a Professional Engineer in Maryland

  • Possession of a Water Distribution Operator's certification and Wastewater Collection Operator's certification

  • Master's degree in Civil, Mechanical, Sanitary, Environmental or related engineering discipline

  • Knowledge of computerized maintenance management system (CMMS) software, geographical information system (GIS) software, and other common business software systems (Word, Excel, etc.)

  • Project Management experience
Salary $139,786 - $238,014
Posting Detail Information
EEO Statement
WSSC Water is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy and related conditions), gender identity or expression, sexual orientation, national origin, age, disability, genetic information, veteran status, marital status or any other characteristic protected by federal, state, or local law. We make employment decisions based on merit, qualifications, and business needs.
Reasonable Accommodations: WSSC Water provides reasonable accommodations to qualified individuals with disabilities and to individuals with sincerely held religious beliefs, practices, or observances, in accordance with applicable law. Applicants who require assistance or an accommodation during the application or hiring process should contact us atada@wsscwater.com
Close Date 06/23/2026 Open Until Filled No Special Instructions to Applicants Additional Information
All applicants selected will be subject to drug screening and a background check/verification.

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