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WSSC Water

Talent Development Specialist

Laurel, MD · On-site

Uploads web-based content into the WSSC Water LMS * Defines, maintains, and enforces documented training processes, procedures and practices related to the use and administration of the WSSC Water ...

WSSC Water

Manager, Customer Experience

Laurel, MD · On-site

Position Location Laurel Position Summary Information General Summary The Manager, Customer Experience leads WSSC Water's customer-experience strategy and ensures that all customer-facing processes ...

WSSC Water

Engineering Assistant III

Laurel, MD · On-site

$56K - $96K/yr

Knowledge of the WSSC O & M plan, safety regulations, confined space entry regulations and Emergency Response Plan for SSOs; * Ability to perform field inspections with limited supervision and to ...

WSSC Water

Wastewater O&M Technician - Laurel

Laurel, MD · On-site

$28.07 - $55.94/hr

Operates WSSC Water motor vehicles and other specialized equipment such as forklift and tractor, as required * Maintains records, performs calculations, and composes reports * Assists with inspecting ...

WSSC Water

Billing Associate

Laurel, MD · On-site

$31.98 - $54.37/hr

Position Location Laurel Position Summary Information General Summary This position is for current WSSC Water employee's only The Billing Associate is responsible for investigating and performing in ...

WSSC Water

Collection Technician I

Laurel, MD · On-site

$35K - $49K/yr

Understands the basics of WSSC Water record keeping paperwork Other Functions * Assists in the set-up of sewer cleaning or televising equipment * Assists in the cleaning, CCTVing, line blockage ...

WSSC Water

Facility Technician - Maintenance

Laurel, MD · On-site

$31.52 - $62.35/hr

Drives a vehicle to conduct WSSC Water business Level II: * Observes safety regulations; wears required personal protective equipment including SCBA where required; follows and enforces recommended ...

WSSC Water

Data Architect

Laurel, MD · On-site

$63.25 - $81.25/hr

Partner with stakeholders across WSSC Water, including operations, engineering, regulatory compliance, and customer service, to align data architecture with business goals * Provide technical ...

WSSC Water

Water Quality Specialist

Laurel, MD · On-site

Drives a vehicle to conduct WSSC Water business Other Functions * May conduct Safe Drinking Water Act compliance sampling in the distribution system * May collect customer complaint samples, serving ...

WSSC Water

Water O&M Technician - Laurel

Laurel, MD

$28.07 - $55.94/hr

Operates WSSC Water motor vehicles and other specialized equipment such as forklift and tractor, as required * Maintains records, performs calculations, and assists in preparing reports * Inspects ...

RecruitTalent LLC.

Engagement Manager

Laurel, MD · Remote

$60 - $70/hr

Leads contract governance, SLMBE reporting, SLAs/OLAs, and ensures compliance with WSSC Water's enterprise architecture. * Provides executive-level reporting to WSSC leadership on ServiceNow ...

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How much do wssc jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for wssc in the United States is $67.31, according to ZipRecruiter salary data. Most workers in this role earn between $67.31 and $67.31 per hour, depending on experience, location, and employer.

What is a WSSC?

WSSC stands for Washington Suburban Sanitary Commission, an organization responsible for providing safe drinking water and wastewater services to residents in Montgomery and Prince George's counties in Maryland. WSSC employees work in a range of roles including operations, engineering, customer service, and maintenance to ensure clean water delivery and environmental protection. Their work is vital to public health, supporting infrastructure, and maintaining regulatory compliance in the region.

What are the key skills and qualifications needed to thrive as a Water and Sewer Service Coordinator?

To thrive as a Water and Sewer Service Coordinator, you need a solid understanding of water and sewer systems, regulatory compliance, and project management, typically supported by a degree in civil or environmental engineering or related field. Familiarity with GIS software, work order management systems, and relevant certifications such as a Professional Engineer (PE) license are commonly required. Strong communication, problem-solving, and customer service skills help coordinate with stakeholders and resolve issues efficiently. These competencies ensure safe, compliant, and effective water and sewer service delivery to the community.

What are some common challenges faced by employees working at WSSC, and how can they be addressed?

Employees at WSSC often encounter challenges related to balancing fieldwork with administrative tasks, adapting to evolving regulations, and collaborating across multidisciplinary teams. Due to the essential nature of water and wastewater services, staff may need to respond quickly to emergencies or infrastructure issues, which can demand flexibility and strong communication skills. Proactively seeking training opportunities, staying current on compliance requirements, and building relationships with colleagues in different departments can help address these challenges and foster a supportive work environment.

What is the difference between Wssc vs Water Treatment Plant Operator?

AspectWsscWater Treatment Plant Operator
Required CertificationsWater operator license, state-specific certificationsWater operator license, state-specific certifications
Work EnvironmentPublic utility water treatment facilitiesPublic utility water treatment facilities
Employer & Industry UsageWSSC (Washington Suburban Sanitary Commission) primarily in MarylandVarious municipal and private water treatment facilities

Wssc and Water Treatment Plant Operator roles both require similar certifications and work in water treatment facilities. Wssc is a specific employer, while Water Treatment Plant Operator is a broader job title used across many organizations. The main difference lies in the employer and geographic focus, but the skills and credentials are largely aligned.

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What cities are hiring for Wssc jobs?

Cities with the most Wssc job openings:

What states have the most Wssc jobs?

States with the most job openings for Wssc jobs include:

What job categories do people searching Wssc jobs look for?

The top searched job categories for Wssc jobs are:

Wssc jobs near you
Infographic showing various Wssc job openings in the United States as of August 2026, with employment types broken down into 5% As Needed, 91% Full Time, 2% Part Time, and 2% Contract. Highlights an 100% Physical job distribution, with an average salary of $140,000 per year, or $67.3 per hour.

Talent Development Specialist

WSSC Water

Laurel, MD • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Position Information
Functional Title Talent Development Specialist Recruitment Category Type Standard Functional Category HR/EEO Grade GS.15 FLSA Status Exempt Requisition Number 27-0009 Number of Vacancies 1 Job Level Non-Management Job Code N/A Job Description Summary Organization Name Human Resources Office Reports to Division Manager, Talent Management Full or Part Time Full Time If Part Time how many hours per week Regular or Temporary Regular Position End Date (if temporary) Work Schedule
Monday - Friday
Position Location Laurel
Position Summary Information
General Summary
The Talent Development Specialist is a business partner who will support improved organizational and individual performance for WSSC Water. The Specialist is a professional internal consultant focused on assessing needs, developing, initiating, coordinating and implementing education and training solutions, analyzing outcomes, and supporting succession planning and knowledge capture and transfer initiatives.
Essential Functions
  • Performs developmental needs assessments (organizational, business unit, teams) and analyzes results to develop or modify training programs and translates outcomes to solution-based program development
  • Supports the functional manager and Director of Human Resources with succession management and knowledge transfer functions
  • Designs, develops and implements employee development programs and sessions including conducting a variety of training programs, e-learning courses, virtual simulations, assessments and evaluations
  • Selects and designs appropriate content structures and learning methodologies for blended solutions, e-Learning courseware, instructor-led and virtual classroom, video, virtual simulations, and performance support tools
  • Manages program deliverables within budgetary, resource and scheduling requirements against defined project milestones and deadlines
  • Consults with external and internal subject matter experts, developers, and instructional designers on development guidelines and on the selection of learning methods, instruments, and solutions
  • Serves as one of the subject matter experts for the Performance Management Program, providing development and learning support and continuing employee development learning solutions
  • Develops, coordinates and implements effective Performance Management Program education support using effective instruction, engaging materials and technological solutions
  • Develops, coordinates and implements specialized employee development programs in partnership with external educational organizations and with internal development partners to accomplish WSSC Water-wide special project initiatives, to enhance employee engagement and to achieve WSSC Water strategic business objectives
  • Designs, delivers, and assesses Leadership and Management Development training regularly
  • Coordinates new course intake process, schedule instructors and facilities for training classes, monitor participant registration and proactively manages course waitlists. Uploads web-based content into the WSSC Water LMS
  • Defines, maintains, and enforces documented training processes, procedures and practices related to the use and administration of the WSSC Water LMS or all training courses/webinars, including electronic data entry of attendees, scheduling in LMS. Administers/leads project, manages, tracks, and reports ongoing LMS operation, maintenance, usage, and analysis
  • Develops, facilitates and coordinates all new employee orientation and onboarding sessions and related materials, including leading orientation presentations when a presenter is not available
  • Performs all tasks and job functions in compliance with regulatory requirements
Other Functions
  • Evaluates operational issues and, where applicable, recommends developmental solutions
  • Assists with legacy knowledge transfer initiatives
  • Assists in design, implementation and administration of talent development programs
  • Performs as Producer for virtual/online training and presentations
  • Partners with functional training staff to ensure the development of WSSC Water employees to meet business needs, this includes: Competencies, Performance, Standards/Measurements, Development/Learning Plans, and Succession Planning and the effective and efficient delivery of programs and sessions
  • Researches, analyzes and evaluates applicability of outside training resources for possible internal utilization; Maintains a monthly WSSC Water-wide training calendar and master course catalog
  • Creates and runs scheduled and ad-hoc reports, such as monthly course completion, training evaluation metrics, mandatory training compliance, and training surveys
  • Performs other related duties as required
Work Environment And Physical Demands
Work is performed in a standard office environment
Required Knowledge, Skills, And Abilities
Demonstrated knowledge of:
  • Current best practices in learning, organization development, training/facilitation skills, e-learning and performance improvement
  • Instructional design and adult learning concepts
  • Using e-learning software and tools
  • Strong organizational problem solving and decision-making skills
  • Excellent relationship building skills to identify individual differences in ability, personality, learning, motivation; and internal consulting skills
  • Exceptional verbal and written communication skills
  • Employee development related to succession planning

Demonstrated ability in:
  • Internal consulting
  • Large group presentation
  • Virtual/online training delivery
  • Performing needs assessments and translating to developmental programs
  • Instructional design including curriculum design
  • Managing external consultants and vendors and evaluating their performance against contracted requirements
  • Coaching and counseling employees on developmental needs and optimal solutions to those needs
  • Communication at all organizational levels
  • Working cooperatively with peers and supervisors in a team-based environment
  • Effective problem-solving and decision-making
  • Use of standard office automation software and learning management systems
Minimum Education, Experience Requirements
  • Bachelor's degree
  • 5+ years experience as a learning, training and development or organizational development professional, including demonstrated experience in design and delivery of training and education

OR
  • High school diploma or equivalent
  • 9+ years experience as a learning, training and development or organizational development professional, including demonstrated experience in design and delivery of training and education
Additional Requirements
Completion of the WSSC Water Financial Disclosure Statement within 30 days of employment and annually thereafter
Preferences
  • Master's degree in Human Resource Management, Instructional Design, or Organizational Development
  • Certification as PHR/SPHR or SHRM-CP/SHRM-SCP
  • Certification as a Certified Professional in Talent Development (CPTD)
  • Certified in recognized learning model/program(s)
Salary $98,920 - $168,429
Posting Detail Information
EEO Statement
WSSC Water is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy and related conditions), gender identity or expression, sexual orientation, national origin, age, disability, genetic information, veteran status, marital status or any other characteristic protected by federal, state, or local law. We make employment decisions based on merit, qualifications, and business needs.
Reasonable Accommodations: WSSC Water provides reasonable accommodations to qualified individuals with disabilities and to individuals with sincerely held religious beliefs, practices, or observances, in accordance with applicable law. Applicants who require assistance or an accommodation during the application or hiring process should contact us atada@wsscwater.com
Close Date 08/12/2026 Open Until Filled No Special Instructions to Applicants Additional Information
All applicants selected will be subject to drug screening and a background check/verification.

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