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Wps Health Insurance Jobs in Madison, WI (NOW HIRING)

WPS offers health insurance plans for individuals, families, seniors and group health plans for small to large businesses. We process claims and provide customer support for beneficiaries of the ...

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Wps Health Insurance information

See Madison, WI salary details

$32.2K

$86.5K

$156.7K

How much do wps health insurance jobs pay per year?

As of Aug 23, 2026, the average yearly pay for wps health insurance in Madison, WI is $86,543.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,900.00 and $100,800.00 per year, depending on experience, location, and employer.

What is WPS Health Insurance?

WPS Health Insurance is a Wisconsin-based company that provides a range of health insurance products and services to individuals, families, employers, and government agencies. Established in 1946, WPS offers health plans including Medicare supplement plans, group health insurance, and coverage for federal employees and veterans. The company is known for its customer service, comprehensive coverage options, and focus on local communities. WPS Health Insurance also administers benefits for military and government programs, such as TRICARE and Medicare. Their offerings help policyholders manage healthcare costs and access medical care throughout Wisconsin and beyond.

What are some common challenges faced by customer service representatives at WPS Health Insurance, and how can they be addressed?

Customer Service Representatives at WPS Health Insurance often encounter challenges such as navigating complex insurance policies, addressing a high volume of customer inquiries, and handling sensitive health-related information. To address these, representatives receive thorough training on company products and compliance standards, and they have access to comprehensive internal resources and support from supervisors. Open communication with team members and ongoing professional development also help representatives stay updated on policy changes and improve problem-solving skills, ensuring customers receive accurate and empathetic assistance.

What are the key skills and qualifications needed to thrive as a health insurance specialist at WPS Health Insurance, and why are they important?

To thrive as a Health Insurance Specialist at WPS Health Insurance, you generally need knowledge of health insurance policies, claims processing, and a background in business, healthcare administration, or a related field. Familiarity with claims management software, customer relationship management (CRM) systems, and regulatory compliance tools is typically required. Strong attention to detail, problem-solving abilities, and effective communication skills help you stand out in this position. These skills ensure accurate claims processing, regulatory compliance, and excellent service for members and providers.

What is the difference between Wps Health Insurance vs Medical Billing Specialist?

AspectWps Health InsuranceMedical Billing Specialist
CredentialsTypically requires health insurance knowledge, certifications varyCertification often preferred (e.g., CPC, CPC-H)
Work EnvironmentInsurance companies, healthcare providers, remote optionsMedical offices, hospitals, billing companies
Employer & IndustryHealth insurance providers, healthcare industryHealthcare facilities, billing services
Primary RoleManage health insurance plans, claims, customer inquiriesProcess medical claims, coding, billing, reimbursements

Wps Health Insurance professionals focus on managing insurance plans and customer service, while Medical Billing Specialists handle claims processing and coding. Both roles require healthcare knowledge but differ in daily tasks and work settings.

What are popular job titles related to Wps Health Insurance jobs in Madison, WI?

For Wps Health Insurance jobs in Madison, WI, the most frequently searched job titles are:

What job categories do people searching Wps Health Insurance jobs in Madison, WI look for?

The top searched job categories for Wps Health Insurance jobs in Madison, WI are:

What cities near Madison, WI are hiring for Wps Health Insurance jobs?

Cities near Madison, WI with the most Wps Health Insurance job openings:

Infographic showing various Wps Health Insurance job openings in Madison, WI as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 17% Part Time, and 7% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $86,543 per year, or $41.6 per hour.

Appeals Registered Nurse

WPS Health Solutions

Madison, WI • On-site, Remote

Full-time

Medical, Dental, Retirement, PTO

Posted 13 days ago


WPS Health Solutions rating

8.3

Company rating: 8.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

129th of 311 rated insurance


Job description

Role Snapshot
The Appeals Nurse examines medical records and claims information for first-level appeal cases to determine whether services provided were medically necessary and meet Medicare coverage guidelines in accordance with Medicare regulations and policies.  The Appeals RN works in collaboration with the Appeals Examiners/Reps to ensure redeterminations are medically reviewed as needed and completed timely.

Salary Range

66-68k

The base pay offered for this position may vary within the posted range based on your job-related knowledge, skills, and experience.

Work Location
We are open to remote work in the following approved states:
Colorado, Florida, Georgia, Illinois, Indiana, Iowa, Michigan, Minnesota, Missouri, Nebraska, New Jersey, North Carolina, Ohio, South Carolina, Texas, Virginia, Wisconsin

How do I know this opportunity is right for me?  If you are interested in the following activities:

  • Review and assess first-level appeal cases for denied services, ensuring all relevant medical documentation, coding, and clinical information are provided to support the appeal.
  • Conduct comprehensive medical record reviews to determine the clinical necessity of services and make recommendations for resolution based on clinical guidelines, policy, and the medical necessity of care.
  • Prepare and submit written appeal letters, including comprehensive rationales and supporting clinical evidence.
  • Ensure timely follow-up on all appeals and ensure proper resolution is reached in accordance with company policies and external regulations.
  • Maintain awareness of healthcare laws, regulations, and policies relevant to the appeals process, ensuring all actions comply with regulatory and contractual requirements.
  • Work with and provide directions to Redetermination Representatives to ensure all redeterminations, which require a clinical decision, are responded to within CMS quality and timelines standards.

Minimum Qualifications

  • Associate’s (ASN) or Bachelor’s Degree in Nursing (BSN).
  • Active RN license, applicable to state of practice in good standing.
  • One (1) or more years of clinical experience in a healthcare setting (hospital/bedside, case management, MDS/Skilled Nursing, etc.).
  • Excellent written and verbal communication skills, with the ability to communicate complex medical information clearly and concisely.
  • Strong attention to detail and organizational skills to manage multiple cases simultaneously.
  • Basic knowledge and understanding of medical/clinical review processes (i.e., Appeals/Utilization Review).
  • Solid computer skills with experience working in multiple on-line systems including MS Outlook, Teams, OneNote, Word, and Excel.

Preferred Qualifications

  • Experience working for a Medicare Administrative Contractor (MAC) preferred.
  • One (1) or more years of experience working in Medical Management (e.g., MDS role), Medical Review, Utilization Management/Review, or Appeals preferred.
  • Basic Medicare knowledge and/or experience preferred.

Remote Work Requirements

  • Wired (ethernet cable) internet connection from your router to your computer.
  • High speed cable or fiber
  • Minimum of 10 Mbps downstream and at least 1 Mbps upstream internet connection (can be checked at https://speedtest.net).
  • Please review Remote Worker FAQs for additional information.


Benefits

  • Remote and hybrid work options available
  • Performance bonus and/or merit increase opportunities
  • 401(k) with a 100% match for the first 3% of your salary and a 50% match for the next 2% of your salary (100% vested immediately)
  • Competitive paid time off
  • Health insurance, dental insurance, and telehealth services start DAY 1
  • Professional and Leadership Development Programs
  •  Review additional benefits: (https://www.wpshealthsolutions.com/careers/)

Who We Are

WPS, a health solutions company, is a leading not-for-profit health insurer and federal government contractor headquartered in Madison, Wisconsin. WPS offers health insurance plans for individuals, families, seniors and group health plans for small to large businesses. We process claims and provide customer support for beneficiaries of the Medicare program and manage benefits for millions of active-duty and retired military personnel across the U.S. and abroad. WPS has been making healthcare easier for the people we serve for nearly 80 years. Proud to be military and veteran ready.

Culture Drives Our Success

WPS’ culture is where the great work and innovations of our people are seen, fueled and rewarded. We accomplish this by creating an open and empowering employee experience. We recognize the benefits of employee engagement as an investment in our workforce—both current and future—to effectively seek, leverage, and include differing and unique perspectives that fuel agility and innovation on high-performing teams. This results in people bringing their authentic selves to work every day in an organization that successfully adapts to business changes and new opportunities.

We are proud of the recognition we have received from local and national organization regarding our culture and workplace:  WPS Newsroom - Awards and Recognition.

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Medicare (GHA)

This position supports services under Centers for Medicare & Medicaid Services (CMS) contract(s).  As such, the role is subject to all applicable federal regulations, CMS contract requirements, and WPS internal policies, including but not limited to standards for data security, privacy, confidentiality, and program integrity. CMS contractors and their personnel are subject to screening and background investigation including fingerprinting prior to being granted access to information systems and/or sensitive data to safeguard government resources that provide critical services


What WPS Health Solutions employees say

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