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Worldmark General Manager Jobs (NOW HIRING)

Wynd Technologies, Inc

The General Manager for Resort Operations will provide leadership and be responsible for ensuring all relationships with our guests, owners, vendors, associates and board members are maintained ...

Wyndham Destinations

The General Manager for Resort Operations will provide leadership and be responsible for ensuring all relationships with our guests, owners, vendors, associates and board members are maintained ...

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How much do worldmark general manager jobs pay per year?

As of Jun 6, 2026, the average yearly pay for worldmark general manager in the United States is $65,026.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,500.00 and $74,000.00 per year, depending on experience, location, and employer.

What is the difference between Worldmark General Manager vs Resort Manager?

AspectWorldmark General ManagerResort Manager
Required CredentialsExperience in hospitality, management certifications often preferredHospitality experience, sometimes certifications or training
Work EnvironmentOversees entire resort operations, staff, and guest servicesManages daily resort activities, staff, and guest satisfaction
Employer & Industry UsageUsed by timeshare and vacation ownership companies like WorldmarkCommon in hospitality, hotel, and resort industries

The Worldmark General Manager is responsible for the overall management of the resort, including staff, operations, and guest experience, often overseeing multiple departments. A Resort Manager typically focuses on daily operations and guest services within a specific resort. While both roles require hospitality experience, the General Manager position usually involves broader strategic responsibilities and higher-level decision-making.

What are the key skills and qualifications needed to thrive as a Worldmark General Manager, and why are they important?

To thrive as a Worldmark General Manager, you need strong leadership, operations management, financial acumen, and a background in hospitality or property management, often supported by a relevant degree or equivalent experience. Experience with property management systems (PMS), budgeting tools, and industry-standard software like Opera or Salesforce is typically required. Excellent communication, conflict resolution, and customer service skills distinguish top performers in this role. These competencies are crucial for ensuring efficient property operations, guest satisfaction, and achieving business goals in a highly competitive hospitality environment.

What are Worldmark General Managers?

Worldmark General Managers are responsible for overseeing the daily operations of Worldmark resort properties. They manage staff, budgets, guest services, and ensure that the resort runs efficiently and meets company standards. Their role includes handling guest concerns, maintaining facilities, and implementing policies for a positive guest experience. They also collaborate with corporate leadership to achieve business goals and uphold brand reputation.

What are some common challenges faced by a Worldmark General Manager, and how can they be addressed?

A Worldmark General Manager often navigates challenges such as maintaining high guest satisfaction, managing a diverse team, and ensuring operational efficiency across multiple departments. Balancing the needs of owners, guests, and staff requires excellent communication and adaptability. Proactively addressing guest feedback, fostering a positive team culture, and implementing effective operational procedures are key strategies to overcome these challenges. Regular collaboration with corporate leadership and staying updated on hospitality trends also help ensure continued success in the role.
General Manager III - WorldMark Eagle Crest

General Manager III - WorldMark Eagle Crest

Travel + Leisure Co.

Redmond, OR • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Travel + Leisure Co. rating

6.9

Company rating: 6.9 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

8th of 11 rated travel agencies

Job description

We Put the World on Vacation
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
How You'll Shine:
The General Manager for Resort Operations will provide leadership and be responsible for ensuring all relationships with our guests, owners, vendors, associates and board members are maintained positively and professionally. This role will be responsible for the financial stability of the resort and demonstrate the analytical ability to grasp the data and the impact to the resort. The General Manager would be responsible for executing the overall resort operations goals while maintaining the integrity of Wyndham Destinations service standards.
How You'll Make an Impact:
Responsible for maintaining the overall operation of the resort: oversee operational department and vendor operations, demonstrate a passion and understanding of company goals, ensure your site meets all standards by performing daily audits and inspections, execute the operations of all outlets including fitness centers, food and beverage and activities. Identify process improvements and best practices, ensure all compliance standards and audits are met, execute strategic goals, participate/facilitate committee and team projects. The General Manager will maintain positive customer and associate relationships. Embrace and exhibit the highest level of ethics and integrity consistent with Wyndham standards. Demonstrate an ability to motivate and communicate expectations with humility and respect, exercise the ability to attract and retain talent by engaging and showing a genuine passion to develop others, partner with support departments to ensure standards of conduct for associates as well as compliance, be a change agent for the company.
This role will build and maintain strong working knowledge of HOA relationship: exhibit working knowledge of standards and documents for HOA, understand governing statutes and board meeting procedures and ensure all contracts negotiated on behalf of the HOA are presented in correct legal fashion and vetted prior to implementation. Manage and support all financial aspects of the resort: review and maintain monthly P&L reports, work with regional accounting partners to ensure compliance, manage and forecast annual budgets for each department, review and respond to variances, ensure the site meets all IA standards.
What You'll Bring:
  • Hospitality certifications preferred- CMCA, CAM, etc.
  • Associate Governance preferred.
  • Working knowledge of hospitality departments: Guest Services, Maintenance, Housekeeping, and Food and Beverage.
  • Ability to work under pressure and deadlines.
  • Professional appearance and standards at all times.
  • Positive, motivating attitude ensuring a productive environment.
  • Strong Leadership ability: motivate, change, and lead others to success.
  • Proven track of ethical leadership and integrity.
  • Computer literacy in Microsoft Office: Word, Excel, Outlook.
  • 3-5 years of property vacation ownership/hotel management experience required. Mixed use experience a plus.

How You'll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:
Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability
  • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
  • Wish day paid time to volunteer at an approved organization of your choice
  • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
  • Legal and identify theft plan
  • Voluntary income protection benefits
  • Wellness program (subject to provider availability)
  • Employee Assistance Program

Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.

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