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Workpartners Jobs (NOW HIRING)

UPMC Health Plan

Account Coordinator - Hybrid

Pittsburgh, PA · Hybrid

$19.50 - $25.25/hr

UPMC Health Plan and WorkPartners is hiring a full-time Account Coordinator to join the Absence Client Services team. This role follows a hybrid work structure, with three days per week in the office ...

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How much do workpartners jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for workpartners in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Workpartners Account Manager, and why are they important?

To thrive as a Workpartners Account Manager, you need a solid background in client relationship management, benefits administration, and a bachelor's degree in business or a related field. Familiarity with HR information systems (HRIS), data analytics tools, and potentially certifications such as SHRM or CEBS is often required. Strong communication, problem-solving, and project management skills set standout professionals apart in this role. These competencies are crucial for effectively managing client accounts, ensuring service delivery, and driving customer satisfaction in the employee benefits industry.

How does a Workpartners role typically collaborate with other departments within an organization?

In a Workpartners role, collaboration with other departments is essential for delivering holistic employee support and benefits solutions. You’ll often work closely with HR, payroll, and management teams to coordinate leave management, wellness programs, and employee assistance initiatives. Regular meetings and cross-functional communication are common to ensure compliance, address employee needs, and streamline benefits administration. This collaborative environment fosters a team-oriented culture and provides opportunities to develop strong professional relationships across the organization.

What are Workpartners?

Workpartners is a company that specializes in providing workforce management solutions and employee benefits services. They offer programs and tools to help organizations manage employee health, productivity, absence management, and well-being. By integrating data-driven insights and innovative technology, Workpartners aims to improve employee engagement and organizational performance. Their services are often used by employers to streamline HR processes and support a healthier, more productive workforce.

What is the difference between Workpartners vs Insurance Agents?

AspectWorkpartnersInsurance Agents
Required CredentialsVaries by role, often includes industry-specific certificationsLicenses required for selling insurance products
Work EnvironmentOffice, client sites, remote optionsOffice, client meetings, fieldwork
Employer & Industry UsageEmployers in healthcare, insurance, and financial sectorsInsurance companies, brokerages, agencies
Common Search & ComparisonOften compared for client support roles and partnershipsCompared for sales, client management, and policy advising

Workpartners typically refer to collaborative roles within industries like healthcare or insurance, focusing on partnership and support functions. Insurance agents are licensed professionals who sell and manage insurance policies. While both work within the insurance industry, Workpartners often emphasize collaboration and support, whereas insurance agents focus on sales and client advisement.

More about Workpartners jobs
What job categories do people searching Workpartners jobs look for? The top searched job categories for Workpartners jobs are:
Workpartners jobs near you
Infographic showing various Workpartners job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 86% Physical, and 14% Remote job distribution, with an average salary of $54,791 per year, or $26.3 per hour.
WorkPartners Strategy Specialist

WorkPartners Strategy Specialist

UPMC Health Plan

Pittsburgh, PA

Other

Medical

Posted 2 days ago

New

Job description

WorkPartners is hiring a full-time Strategy Specialist! This role will predominantly work remotely and will work standard daylight hours Monday - Friday. Preference will be given to those with prior experience working as a Project Manager, Project Coordinator, or in an implementation role.

Under the general direction of the Business Operations Management team, this role will analyze, identify, propose and implement solutions for all business areas. Acts as subject matter expert supporting all areas and interacts with staff to answer questions and resolve issues as they arise. Oversees administrative and special projects as they relate to implementation of new products/business and maintenance of existing business. The Workpartners Strategy Specialist must use their business acumen, knowledge and understanding of Workpartners products and services to identify opportunities to improve financial performance and operational efficiencies. The position requires the ability to articulate these opportunities to internal and external audiences, implement the solutions, and track and monitor progress. Will take a leadership role in the enhancement, development, documentation, and communication of identified variances. These functions must be done while also weighing the practical considerations and potential barriers that need to be overcome to successfully implement new programs and processes. To successfully perform the role, must understand the causes of financial & operational trends and anomalies.
Responsibilities:

  • Serves as a liaison between clients and internal partners, driving toward timely delivery of agreed-upon services
  • Ensures client requirements for new implementations and change requests are comprehensively gathered and documented
  • Collaborates with Operations Team to identify solutions that will meet stakeholder requirements using system functionality and best practices

  • Identify areas of concern that may compromise client satisfaction through data analysis, and propose solutions based on findings, expertise, and research

  • Actively identifies and implements work process improvements to enhance team performance
  • Openly participate in meetings, provide ideas and suggestions to ensure client satisfaction and promote teamwork
  • Provides support to legal team, Workpartners product lines, and executive leadership
  • Takes a leadership role in mentoring and motivating staff building a strong cohesive team
  • Identify appropriate resources and support needed to facilitate decisions to achieve optimal outcomes
  • Interface with customers by telephone, correspondence, and/or in person to answer inquiries and resolve concerns/issues
  • Manages special projects as assigned by Management team; develops/maintains project plans, as needed? Manages, updates, and maintains project and process notes in Workpartners systems
  • Meets deadlines and turnaround times set by Management staff which may, at times, require an employee to work extended hours until completion of project
  • Assists other departments during periods of backlogs
  • Attends meetings on behalf of Manager/Director
  • Participates in training programs when available/as requested
  • Maintain employee/insured confidentiality
  • Bachelor's Degree or equivalent work experience. Preference will be given to those with a Bachelor's degree.
  • Minimum five years general business experience.
  • Prior experience working as a Project Manager, Project Coordinator, in an implementation role, or a related project role is strongly preferred.

  • Experience in health care insurance or health care industry is a bonus, but those with relevant experience in other industries will be considered.

  • Competence in MS Office required, including MS Excel, MS Access, MS Word. Excellent planning communication, documentation, analytical and problem-solving abilities.
  • Ability to work in a fast-paced environment.
  • Must possess strong interpersonal, organizational, and project management skills, with the ability to work on multiple tasks simultaneously.
  • Experience in QA/Audit/Systems testing development and execution preferred.
    Licensure, Certifications, and Clearances:
    UPMC is an Equal Opportunity Employer/Disability/Veteran

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