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Workforce Wv Jobs in Tennessee (NOW HIRING)

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Workforce Wv information

What is Workforce WV?

Workforce WV is West Virginia’s state workforce agency dedicated to helping job seekers and employers. It offers a range of services including job search assistance, unemployment benefits, career counseling, job training programs, and labor market information. Workforce WV also partners with businesses to help them find qualified candidates and provides resources for employee training and development. Their goal is to support both individuals and businesses in navigating the employment landscape of West Virginia.

What are the common responsibilities and challenges for someone working at Workforce WV?

Professionals at Workforce WV typically assist job seekers with employment services, provide unemployment insurance support, and collaborate with employers to meet hiring needs. A common challenge in this role is balancing the needs of diverse clients while staying up-to-date with changing labor market trends and regulations. Team members often work closely with colleagues, government agencies, and local businesses, so strong communication and adaptability are important. The environment is fast-paced and service-oriented, offering opportunities to make a meaningful impact on the community.

What are the key skills and qualifications needed to thrive as a Workforce WV employee?

To succeed as a Workforce WV employee, a solid understanding of workforce development programs, case management, and employment services is essential, often backed by a degree in human services or a related field. Familiarity with state and federal employment databases, job-matching software, and reporting tools is typically required. Strong interpersonal skills, attention to detail, and effective communication help employees support job seekers and collaborate with employers. These skills are crucial for delivering impactful employment services, ensuring compliance, and positively influencing local workforce outcomes.

What is the difference between Workforce Wv vs Workforce Wv?

AspectWorkforce WvWorkforce Wv
CertificationsVaries by position, often includes basic employment or industry-specific certificationsSame as Workforce Wv
Work EnvironmentOffice settings, job sites, training centersSame as Workforce Wv
Employer & Industry UsageState agencies, employment services, workforce development programsSame as Workforce Wv
Search & Comparison IntentPeople comparing workforce development roles or employment servicesSame as Workforce Wv

Workforce Wv typically refers to workforce development programs and employment services in West Virginia. Since the term is consistent, there is no significant difference between Workforce Wv and Workforce Wv, as they represent the same organization and job functions.

Workforce Wv jobs near you
Infographic showing various Workforce Wv job openings in Tennessee as of August 2026, with employment types broken down into 87% Full Time, 7% Part Time, and 6% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution.

Customer Service Representative - Utility Billing

Cleveland, TN • Remote

Five Star Solutions
See more jobs at Five Star Solutionsexternal

$14/hr

Full-time

Posted 11 days ago

Job description

Five Star Solutions is looking for friendly, dependable Customer Service Representatives to support customers with their natural gas utility accounts. In this role, you will assist customers with questions regarding their gas bills, payments, account information, and general account-related concerns.

The ideal candidate is patient, professional, and comfortable assisting customers with billing and account issues while providing a positive customer experience.

This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY

Responsibilities
  • Assist customers with questions regarding their natural gas bills and account balances
  • Process and assist with customer payments
  • Research and resolve account-related issues
  • Explain billing information, charges, and payment options clearly
  • Update and maintain accurate customer account information
  • Handle customer questions and concerns professionally and efficiently
  • Follow established procedures and privacy requirements
  • Document customer interactions accurately
  • Escalate issues when additional assistance or authorization is required
  • Provide excellent customer service on every interaction
Qualifications
  • 1 year Previous customer service, call center, or office experience preferred
  • Strong verbal and written communication skills
  • Comfortable working with billing and account information
  • Strong attention to detail
  • Ability to navigate multiple computer systems
  • Professional and empathetic approach to customer concerns
  • Reliable attendance and punctuality
  • Ability to work independently and as part of a team
  • Comfortable handling potentially difficult customer interactions
  • Must be comfortable cross training on other accounts
$14 - $14 an hour
Starting pay - $14/hr plus shift differential(extra $1/hr nights & wkds)
Working hours between- 8:00am-10:00pm (EST) ; Work Days - M-F 
Paid Training - typically 1 week in length from 9:00am-6:00pm Mon-Fri (EST)
Status - Full Time 40 hours, Benefit eligible 1st of month after 60 days 
Five Star Solutions values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. Five Star is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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