Sr Business Intelligence Engineer, Amazon Global Data Center Ops Central Insight and Analytics Team
$118K - $163K/yr
... workforce scheduling data, and hardware validation results.
$118K - $163K/yr
... workforce scheduling data, and hardware validation results.
$118K - $163K/yr
... workforce scheduling data, and hardware validation results.
$118K - $163K/yr
... workforce scheduling data, and hardware validation results.
$118K - $163K/yr
... workforce scheduling data, and hardware validation results.
In this role, you will: - Design and build simulation and optimization models that automate workforce scheduling, hiring, and task assignment across Amazon's HR contact centers and back-office ...
In this role, you will: - Design and build simulation and optimization models that automate workforce scheduling, hiring, and task assignment across Amazon's HR contact centers and back-office ...
Bellevue, WA · On-site
In this role, you will: - Design and build simulation and optimization models that automate workforce scheduling, hiring, and task assignment across Amazon's HR contact centers and back-office ...
Bellevue, WA · On-site
In this role, you will: - Design and build simulation and optimization models that automate workforce scheduling, hiring, and task assignment across Amazon's HR contact centers and back-office ...
Oversee workforce scheduling, time-off approvals, and staffing levels to ensure consistent service coverage * Administer progressive discipline in accordance with company policy and labor agreements
Quick apply
Oversee workforce scheduling, time-off approvals, and staffing levels to ensure consistent service coverage * Administer progressive discipline in accordance with company policy and labor agreements
... workforce scheduling, and network optimization Analyze large-scale historical and real-time operational data to surface efficiency patterns, bottlenecks, and emerging trends across the AMXL network ...
... workforce scheduling, and network optimization Analyze large-scale historical and real-time operational data to surface efficiency patterns, bottlenecks, and emerging trends across the AMXL network ...
... workforce scheduling, and network optimization Analyze large-scale historical and real-time operational data to surface efficiency patterns, bottlenecks, and emerging trends across the AMXL network ...
... workforce scheduling, and network optimization Analyze large-scale historical and real-time operational data to surface efficiency patterns, bottlenecks, and emerging trends across the AMXL network ...
Bellevue, WA · On-site
In this role, you will: - Design and build simulation and optimization models that automate workforce scheduling, hiring, and task assignment across Amazon's HR contact centers and back-office ...
Bellevue, WA · On-site
In this role, you will: - Design and build simulation and optimization models that automate workforce scheduling, hiring, and task assignment across Amazon's HR contact centers and back-office ...
Seattle, WA · On-site
$120K - $163K/yr
You'll work with rich operational data at scale: millions of repair tickets, rack lifecycle events, parts inventory flows, workforce scheduling data, and hardware validation results. BASIC ...
Seattle, WA · On-site
$120K - $163K/yr
You'll work with rich operational data at scale: millions of repair tickets, rack lifecycle events, parts inventory flows, workforce scheduling data, and hardware validation results. BASIC ...
Seattle, WA · On-site
$20.75 - $28.25/hr
The System Admin - Scheduling & Employee Self Service (ESS) owns configuration and operational ... ensuring workforce management configurations are delivered on time and aligned with WWGS ...
Seattle, WA · On-site
$20.75 - $28.25/hr
The System Admin - Scheduling & Employee Self Service (ESS) owns configuration and operational ... ensuring workforce management configurations are delivered on time and aligned with WWGS ...
Seattle, WA · On-site
$20.25 - $25.50/hr
Join our talented workforce in protecting and restoring the natural environment and promoting more ... Resolve scheduling conflicts and customer concerns by applying sound judgment and effective problem ...
Seattle, WA · On-site
$20.25 - $25.50/hr
Join our talented workforce in protecting and restoring the natural environment and promoting more ... Resolve scheduling conflicts and customer concerns by applying sound judgment and effective problem ...
Seattle, WA · On-site
$66K - $84K/yr
Join our talented workforce in protecting and restoring the natural environment and promoting more ... Resolve scheduling conflicts and customer concerns by applying sound judgment and effective problem ...
Seattle, WA · On-site
$66K - $84K/yr
Join our talented workforce in protecting and restoring the natural environment and promoting more ... Resolve scheduling conflicts and customer concerns by applying sound judgment and effective problem ...
$120K - $160K/yr
Partner with Service Supervisors/Coordinators to align workforce scheduling with project needs * Promote and enforce adherence to company safety programs across all job sites * Ensure consistent ...
Quick apply
$120K - $160K/yr
Partner with Service Supervisors/Coordinators to align workforce scheduling with project needs * Promote and enforce adherence to company safety programs across all job sites * Ensure consistent ...
Auburn, WA · On-site
$24.83 - $35.71/hr
Day, Schedule: 12 hours shifts; alternating weekends. Position Summary The Staffing Coord-Workforce Specialist maximizes MultiCare's labor resource efficiently through the end-to-end cycle that ...
Auburn, WA · On-site
$24.83 - $35.71/hr
Day, Schedule: 12 hours shifts; alternating weekends. Position Summary The Staffing Coord-Workforce Specialist maximizes MultiCare's labor resource efficiently through the end-to-end cycle that ...
Fife, WA · On-site
$131K - $166K/yr
Proficiency with retail software platforms (POS systems, workforce scheduling tools, ERP). * Advanced knowledge of financial reporting, forecasting, and KPI tracking. Competencies * Leadership ...
Fife, WA · On-site
$131K - $166K/yr
Proficiency with retail software platforms (POS systems, workforce scheduling tools, ERP). * Advanced knowledge of financial reporting, forecasting, and KPI tracking. Competencies * Leadership ...
Fife, WA · On-site
$131K - $166K/yr
Proficiency with retail software platforms (POS systems, workforce scheduling tools, ERP). * Advanced knowledge of financial reporting, forecasting, and KPI tracking. Competencies * Leadership ...
Fife, WA · On-site
$131K - $166K/yr
Proficiency with retail software platforms (POS systems, workforce scheduling tools, ERP). * Advanced knowledge of financial reporting, forecasting, and KPI tracking. Competencies * Leadership ...
Auburn, WA · On-site
$24.83 - $35.71/hr
Night, Schedule: Variable 12's _ Position Summary The Staffing Coord-Workforce Specialist maximizes MultiCare's labor resource efficiently through the end-to-end cycle that begins with schedule ...
Auburn, WA · On-site
$24.83 - $35.71/hr
Night, Schedule: Variable 12's _ Position Summary The Staffing Coord-Workforce Specialist maximizes MultiCare's labor resource efficiently through the end-to-end cycle that begins with schedule ...
ProSidian Seeks a Workforce Relations Specialist in CONUS/OCONUS - Seattle, WA to support an ... delivery schedules as outlined. To perform this job successfully, an individual must be able to ...
ProSidian Seeks a Workforce Relations Specialist in CONUS/OCONUS - Seattle, WA to support an ... delivery schedules as outlined. To perform this job successfully, an individual must be able to ...
Redmond, WA · On-site
$115K - $150K/yr
... time schedule adjustments) and long-term levers (e.g., hiring strategies, capacity expansion ... Ensure workforce decisions consistently protect and enhance customer experience by maintaining ...
Redmond, WA · On-site
$115K - $150K/yr
... time schedule adjustments) and long-term levers (e.g., hiring strategies, capacity expansion ... Ensure workforce decisions consistently protect and enhance customer experience by maintaining ...
Lynnwood, WA · On-site
$120K - $160K/yr
Partner with Service Supervisors/Coordinators to align workforce scheduling with project needs * Promote and enforce adherence to company safety programs across all job sites * Ensure consistent ...
Lynnwood, WA · On-site
$120K - $160K/yr
Partner with Service Supervisors/Coordinators to align workforce scheduling with project needs * Promote and enforce adherence to company safety programs across all job sites * Ensure consistent ...
$44.2K is the 25th percentile. Wages below this are outliers.
$34.1K - $46.3K
30% of jobs
The median wage is $56.9K / yr.
$46.3K - $58.6K
23% of jobs
$58.6K - $70.8K
16% of jobs
$78.1K is the 75th percentile. Wages above this are outliers.
$70.8K - $83K
10% of jobs
$83K - $95.2K
7% of jobs
$95.2K - $107.4K
3% of jobs
$107.4K - $119.6K
2% of jobs
$119.6K - $131.8K
1% of jobs
$131.8K - $144K
4% of jobs
$144K - $156.2K
1% of jobs
$156.2K - $168.4K
2% of jobs
$34.1K
$74K
$168.4K
| Aspect | Workforce Scheduling | Workforce Planning |
|---|---|---|
| Focus | Assigning shifts and managing daily staff schedules | Strategic forecasting of staffing needs over time |
| Credentials | Typically requires scheduling software knowledge and industry experience | Requires analytical skills, industry knowledge, and sometimes HR or planning certifications |
| Work Environment | Operational, day-to-day management in various industries | Strategic, long-term focus often involving HR and management teams |
| Purpose | Ensure adequate staffing for daily operations | Align staffing levels with future business goals and growth |
While workforce scheduling focuses on daily staff assignment and shift management, workforce planning involves strategic forecasting to meet future staffing needs. Both roles are essential for effective workforce management but serve different purposes within an organization.

Seattle, WA
$118K - $163K/yr
Full-time
Posted 8 days ago
7.4
Based on 7,012 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
We are looking for a Senior Business Intelligence Engineer to build the diagnostic analytics layer for Amazon's global data center operations. You will move our analytics capability beyond reporting *what* happened to explaining *why* - identifying which factors drive metric deviation, decomposing performance into attributable components, and building the analytical frameworks that enable operational leaders to take the right action.
GDCO operates one of the world's largest physical infrastructure fleets - hundreds of data centers across 20+ countries - with thousands of technicians performing hardware repairs, rack installations, and preventive maintenance daily. We have strong descriptive analytics (dashboards, WBR metrics), but has opportunity in terms of explaining root causes, attribute performance gaps to specific factors, or recommend proven corrective actions
This leader will focus on building that diagnostic layer.
This is a high-impact, high-autonomy role. You will scope analytical problems, build decomposition frameworks, partner with operational leaders to validate findings, and deliver insights that directly influence resource allocation, process design, and investment decisions at the VP level. You'll work with rich operational data at scale: millions of repair tickets, rack lifecycle events, parts inventory flows, workforce scheduling data, and hardware validation results.
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Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
It services, book publishers, retail, real estate and computer and electronic product manufacturing
10,000+ Employees
Seattle, WA, US