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Workforce Optimization Jobs in Vancouver, BC (NOW HIRING)

Kabam

Live Operations Specialist (Contract)

Vancouver, BC · On-site

CA$38 - CA$48/hr

Develop intermediate data-driven insights to recommend optimization plans for in-game events and ... Kabam is dedicated to growing our diverse and inclusive workforce, so if your past experience doesn ...

Pattison Food Group

Technical Lead- Enterprise

Langley, BC · On-site

CA$106K - CA$132K/yr

Experience with Workforce Management, Workday, or other HCM platforms is considered an asset. * Familiarity with automation, analytics, or optimization is considered an asset. You are: * A strong ...

KPMG

Contract Specialist

Burnaby, BC · On-site +1

Utilizing internal contingent workforce expert practitioners, who continuously expand their skills ... Places a key role in optimizing processes and ensuring documentation is updated for relevant ...

KPMG

Contract Specialist

Langley, BC · On-site +1

Utilizing internal contingent workforce expert practitioners, who continuously expand their skills ... Places a key role in optimizing processes and ensuring documentation is updated for relevant ...

LMI Technologies

HRIS Specialist

Burnaby, BC · On-site

People Operations Systems Ownership and Optimization (50%) * Reporting, Insights and Compliance (30 ... Extract, interpret and present trend data to support evolving people strategies, workforce planning ...

KPMG

Contract Specialist

Vancouver, BC · On-site +1

Utilizing internal contingent workforce expert practitioners, who continuously expand their skills ... Places a key role in optimizing processes and ensuring documentation is updated for relevant ...

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Showing results 21-40

All JobsWorkforce Optimization JobsWorkforce Optimization Jobs in Vancouver, BC

Workforce Optimization information

See Vancouver, BC salary details

$25.1K

$73.2K

$108K

How much do workforce optimization jobs pay per year?

As of Aug 22, 2026, the average yearly pay for workforce optimization in Vancouver, BC is $73,194.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,262.00 and $92,957.00 per year, depending on experience, location, and employer.

What is a workforce optimization?

A Workforce Optimization (WFO) job focuses on improving efficiency, productivity, and employee performance within an organization. This role typically involves analyzing workforce data, optimizing schedules, implementing technology solutions, and enhancing customer service operations. Professionals in WFO use tools like forecasting, performance analytics, and automation to ensure the right number of employees are available at the right time. Their goal is to balance operational efficiency with employee engagement while meeting business objectives.

What does a workforce optimization do?

As a Workforce Optimization professional, your daily responsibilities often include analyzing staffing levels, monitoring call volumes (if in a contact center), forecasting workforce demand, and adjusting schedules to meet changing business needs. You will typically collaborate closely with operations managers, team leads, and HR to ensure departments are properly staffed while maximizing efficiency and minimizing costs. Regular tasks may also involve generating reports, reviewing performance data, and making real-time recommendations based on analytics. This dynamic role offers the opportunity to influence productivity and contribute directly to organizational success.

What are the key skills and qualifications needed to thrive in workforce optimization?

To excel in Workforce Optimization, proficiency in data analysis, forecasting, and workforce planning is essential, often supported by a background in business, HR, or operations management. Familiarity with workforce management (WFM) platforms such as NICE, Kronos, or Genesys, and certifications like Six Sigma or Workforce Management Professional (CWMP) are highly valued. Strong communication, problem-solving abilities, and adaptability distinguish top performers in this role. These skills and qualifications enable effective deployment of resources, improved operational efficiency, and alignment of staffing with organizational goals.

What job categories do people searching Workforce Optimization jobs in Vancouver, BC look for?

The top searched job categories for Workforce Optimization jobs in Vancouver, BC are:

Workforce Optimization jobs near you
Infographic showing various Workforce Optimization job openings in Vancouver, BC as of August 2026, with employment types broken down into 83% Full Time, 9% Part Time, and 8% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $73,194 per year, or $35.2 per hour.

Live Operations Specialist (Contract)

Kabam

Vancouver, BC • On-site

CA$38 - CA$48/hr

Contractor

Re-posted 27 days ago

Job description

At Kabam, we're constantly raising the bar of excellence in free-to-play gaming. We hire for passion and diversity so that we can triumph in our collective skill. Our teams are made up of a fusion of personalities and interests bound together by a collaborative nature, fun-loving culture, and a drive to do what it takes to make great games. And this is where you come in...
 
The Live Operations Specialist is responsible for supporting the execution, analysis, and optimization of live features, events, and commercial promotions that engage and retain players. Bridging the gap between execution and strategy, the specialist takes a proactive role in monitoring game health, configuring live events, and collaborating across disciplines to implement mid-level monetization and operational plans.
 
We prioritize applicants that can work on-site at our Downtown Vancouver studio for this contract opportunity.
In this role, you can expect to:
Offer and Event Planning:
  • Build and execute offers, events, and promotion plans to help achieve monthly goals and target metrics for the studio team.
  • Monitor live product health and track revenue performance, surfacing insights to senior specialists and managers.
  • Work as a key part of the live ops/econ team to come up with pricing strategies for offers and services that optimally drive user spend.
  • Make suggestions and plans to improve in-game content and pricing, supported by market research and quantitative/qualitative data.
Data & Insights: 
  • Analyze player behaviour and event performance using internal metrics and business intelligence tools (e.g Tableau).
  • Develop intermediate data-driven insights to recommend optimization plans for in-game events and offer conversion. 
Cross-Discipline Collaboration:
  • Coordinate with Product, Economics, Marketing, Community, and Player Retention (Px) to ensure timely communication and accurate execution of live operations calendars.
  • Collaborate with engineering and technical teams to refine system configurations and troubleshoot live issues or tool constraints.
Design: 
  • Support design of new monetization systems and features aligned with product pillars and goals.
  • Support in the designing, building, and optimization of offers and promotions to help achieve monthly goals and target product metrics, focusing on conversion and revenue-related KPIs.
To be successful in this role, your background includes:
  • Post-Secondary education in related field.
  • 3+ years of experience in game design, live operations or related field.
  • Basic understanding of SPARX; familiar with key tools (gacha, gamestore, events, etc.) and capable of executing upon those events from scratch.
  • Familiar with the Live Ops workflow at Kabam and integrations with others disciplines.
  • Familiar with top grossing F2P games and F2P LO design & system trends.
  • Introductory knowledge of data use within our game (ie. can read common dashboards on tableau; can develop basic insights on how events and offers impact the game).
  • Able to request and implement localization (LOC).
$38 - $48 an hour
The typical hiring range listed above is specific to candidates located in Vancouver. Compensation will be determined based on your knowledge, skills and competencies.
If you're interested in the contract but your expectations don't fully align with the provided range, we still encourage you to apply! Considerations may be made based on your experience level.
Excited by this opportunity? Kabam is dedicated to growing our diverse and inclusive workforce, so if your past experience doesn't perfectly match the listed requirements we encourage you to apply anyways - you could be a great fit for this or other positions.

We invite you to apply now and start the conversation with us. Together, we can create and support some of the best games ever made and entertain the world!

About Kabam

Kabam is a world leader in developing entertaining, immersive, and highly social multiplayer games, bringing high-quality graphics, next-generation technology, and revolutionary gameplay to players around the world.

Kabam's games, Marvel Contest of Champions, Shop Titans, and more have generated hundreds of millions of downloads and have received multiple awards including Apple's Editor's Choice and Google Play's Best Game of the Year.

Founded in 2006, Kabam has studios and offices in Vancouver & Montreal in Canada, and Los Angeles & San Francisco in the United States. Kabam is a wholly-owned subsidiary of Netmarble Games.

Kabam is an Equal Employment Opportunity employer committed to building a diverse and equitable workplace, and inclusive environment for all existing and potential employees. Employment decisions are based on candidate qualifications and business need, not race, color, ancestry, place of origin, age, sex (including pregnancy), gender identity or expression, sexual orientation, political belief, religion, creed, marital or family status, medical condition, genetic information, physical or mental disability, military or veteran status, prior criminal conviction or any other protected class in accordance with federal, state or provincial and local laws and ordinances. Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.
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