This role holds full operational and disciplinary responsibility for the workforce management (WFM ... Analytical Powerhouse: Gifted with numbers, statistical forecasting models, and trend analysis.
This role holds full operational and disciplinary responsibility for the workforce management (WFM ... Analytical Powerhouse: Gifted with numbers, statistical forecasting models, and trend analysis.
This role holds full operational and disciplinary responsibility for the workforce management (WFM ... Analytical Powerhouse: Gifted with numbers, statistical forecasting models, and trend analysis.
Quick apply
This role holds full operational and disciplinary responsibility for the workforce management (WFM ... Analytical Powerhouse: Gifted with numbers, statistical forecasting models, and trend analysis.
Senior Analyst, Finance
Miami, FL · On-site
$81K - $101K/yr
... forecasting cycles, financial close reviews, supplier cost management, workforce planning, and ... The Senior Analyst regularly evaluates complex financial data from multiple sources to identify ...
Senior Analyst, Finance
Miami, FL · On-site
$81K - $101K/yr
... forecasting cycles, financial close reviews, supplier cost management, workforce planning, and ... The Senior Analyst regularly evaluates complex financial data from multiple sources to identify ...
Senior Analyst, Finance
Miami, FL · On-site
$80 - $100/hr
... forecasting cycles, financial close reviews, supplier cost management, workforce planning, and ... The Senior Analyst regularly evaluates complex financial data from multiple sources to identify ...
Senior Analyst, Finance
Miami, FL · On-site
$80 - $100/hr
... forecasting cycles, financial close reviews, supplier cost management, workforce planning, and ... The Senior Analyst regularly evaluates complex financial data from multiple sources to identify ...
Senior Analyst, Finance
Miami, FL · On-site
$81K - $101K/yr
... forecasting cycles, financial close reviews, supplier cost management, workforce planning, and ... The Senior Analyst regularly evaluates complex financial data from multiple sources to identify ...
Senior Analyst, Finance
Miami, FL · On-site
$81K - $101K/yr
... forecasting cycles, financial close reviews, supplier cost management, workforce planning, and ... The Senior Analyst regularly evaluates complex financial data from multiple sources to identify ...
Senior Analyst, Finance
Miami, FL · On-site
$80 - $100/hr
... forecasting cycles, financial close reviews, supplier cost management, workforce planning, and ... The Senior Analyst regularly evaluates complex financial data from multiple sources to identify ...
Senior Analyst, Finance
Miami, FL · On-site
$80 - $100/hr
... forecasting cycles, financial close reviews, supplier cost management, workforce planning, and ... The Senior Analyst regularly evaluates complex financial data from multiple sources to identify ...
Senior Analyst, Finance
Miami, FL · On-site
$81K - $101K/yr
... forecasting cycles, financial close reviews, supplier cost management, workforce planning, and ... The Senior Analyst regularly evaluates complex financial data from multiple sources to identify ...
Senior Analyst, Finance
Miami, FL · On-site
$81K - $101K/yr
... forecasting cycles, financial close reviews, supplier cost management, workforce planning, and ... The Senior Analyst regularly evaluates complex financial data from multiple sources to identify ...
Senior Procurement Analyst
Miami, FL · On-site
$100K/yr
Responsibilities -Work with key accounts -Learn and manage metrics and deliverables -Take ownership and be responsible for assigned areas -S&OP forecasting -Data analysis -Procurement transactions ...
Senior Procurement Analyst
Miami, FL · On-site
$100K/yr
Responsibilities -Work with key accounts -Learn and manage metrics and deliverables -Take ownership and be responsible for assigned areas -S&OP forecasting -Data analysis -Procurement transactions ...
Workday HRIS Business Analyst
Fort Lauderdale, FL · On-site
$120K - $150K/yr
... workforce management. * Team Member Support Governance: * Track, monitor, and resolve payroll ... Detail-oriented individual who enjoys data analysis and continuous system improvement. * Cross ...
Quick apply
Workday HRIS Business Analyst
Fort Lauderdale, FL · On-site
$120K - $150K/yr
... workforce management. * Team Member Support Governance: * Track, monitor, and resolve payroll ... Detail-oriented individual who enjoys data analysis and continuous system improvement. * Cross ...
Director, Cash Forecasting & Liquidity Management
Miami, FL · On-site
$125 - $150/hr
Develops scenario analyses, stress testing, and contingency funding strategies to support risk ... Cash Forecasting * Liquidity Management * Mortgage Loan Inventory Management * Warehouse Lending ...
Director, Cash Forecasting & Liquidity Management
Miami, FL · On-site
$125 - $150/hr
Develops scenario analyses, stress testing, and contingency funding strategies to support risk ... Cash Forecasting * Liquidity Management * Mortgage Loan Inventory Management * Warehouse Lending ...
Company Description We are seeking a Senior Revenue Management Analyst to join our Revenue ... You develop advanced analyses, forecasting models, and performance reporting that support strategic ...
Company Description We are seeking a Senior Revenue Management Analyst to join our Revenue ... You develop advanced analyses, forecasting models, and performance reporting that support strategic ...
We are seeking a Senior Revenue Management Analyst to join our Revenue Management team. In this ... You develop advanced analyses, forecasting models, and performance reporting that support strategic ...
Quick apply
We are seeking a Senior Revenue Management Analyst to join our Revenue Management team. In this ... You develop advanced analyses, forecasting models, and performance reporting that support strategic ...
We are seeking a Senior Revenue Management Analyst to join our Revenue Management team. In this ... You develop advanced analyses, forecasting models, and performance reporting that support strategic ...
We are seeking a Senior Revenue Management Analyst to join our Revenue Management team. In this ... You develop advanced analyses, forecasting models, and performance reporting that support strategic ...
Responsible for the Company's cash forecasting, liquidity management, and cash flow analytics functions by developing and executing the enterprise cash forecasting strategy, monitoring daily ...
Quick apply
Responsible for the Company's cash forecasting, liquidity management, and cash flow analytics functions by developing and executing the enterprise cash forecasting strategy, monitoring daily ...
Responsible for the Company's cash forecasting, liquidity management, and cash flow analytics functions by developing and executing the enterprise cash forecasting strategy, monitoring daily ...
Quick apply
Responsible for the Company's cash forecasting, liquidity management, and cash flow analytics functions by developing and executing the enterprise cash forecasting strategy, monitoring daily ...
Responsible for the Company's cash forecasting, liquidity management, and cash flow analytics functions by developing and executing the enterprise cash forecasting strategy, monitoring daily ...
Quick apply
Responsible for the Company's cash forecasting, liquidity management, and cash flow analytics functions by developing and executing the enterprise cash forecasting strategy, monitoring daily ...
Manager - Revenue Management
Miami, FL · On-site
$120K - $130K/yr
Lead revenue management activities including forecasting, inventory optimization, performance analysis, and revenue reporting . * Manage and develop a team of Revenue Management Analysts while ...
Quick apply
Manager - Revenue Management
Miami, FL · On-site
$120K - $130K/yr
Lead revenue management activities including forecasting, inventory optimization, performance analysis, and revenue reporting . * Manage and develop a team of Revenue Management Analysts while ...
Responsible for the Company's cash forecasting, liquidity management, and cash flow analytics functions by developing and executing the enterprise cash forecasting strategy, monitoring daily ...
Quick apply
Responsible for the Company's cash forecasting, liquidity management, and cash flow analytics functions by developing and executing the enterprise cash forecasting strategy, monitoring daily ...
Responsible for the Company's cash forecasting, liquidity management, and cash flow analytics functions by developing and executing the enterprise cash forecasting strategy, monitoring daily ...
Quick apply
Responsible for the Company's cash forecasting, liquidity management, and cash flow analytics functions by developing and executing the enterprise cash forecasting strategy, monitoring daily ...
Responsible for the Company's cash forecasting, liquidity management, and cash flow analytics functions by developing and executing the enterprise cash forecasting strategy, monitoring daily ...
Quick apply
Responsible for the Company's cash forecasting, liquidity management, and cash flow analytics functions by developing and executing the enterprise cash forecasting strategy, monitoring daily ...
Workforce Management Forecasting Analyst information
See Miami, FL salary details
$36.8K - $48.5K
6% of jobs
$57K is the 25th percentile. Wages below this are outliers.
$48.5K - $60.1K
26% of jobs
$60.1K - $71.8K
7% of jobs
The median wage is $82.4K / yr.
$71.8K - $83.4K
12% of jobs
$83.4K - $95.1K
18% of jobs
$95.1K - $106.7K
0% of jobs
$106.7K - $118.4K
5% of jobs
$119K is the 75th percentile. Wages above this are outliers.
$118.4K - $130K
10% of jobs
$130K - $141.7K
1% of jobs
$141.7K - $153.3K
14% of jobs
$153.3K - $165K
1% of jobs
$36.8K
$93.3K
$165K
How much do workforce management forecasting analyst jobs pay per year?
What is the difference between Workforce Management Forecasting Analyst vs Workforce Management Analyst?
| Aspect | Workforce Management Forecasting Analyst | Workforce Management Analyst |
|---|---|---|
| Primary Focus | Forecasting staffing needs and analyzing data trends | Managing daily staffing schedules and operational workflows |
| Required Skills | Data analysis, forecasting models, Excel, statistical tools | Scheduling, operational coordination, communication skills |
| Certifications | Typically none required, but certifications in data analysis or workforce planning are a plus | Often no specific certifications required |
| Work Environment | Office setting, working with data and forecasting tools | Office environment, interacting with staff and operations teams |
While both roles involve workforce management, the Workforce Management Forecasting Analyst primarily focuses on predicting staffing needs through data analysis and forecasting models. In contrast, the Workforce Management Analyst handles scheduling and operational tasks to ensure daily staffing aligns with business needs. Both roles are essential for effective workforce planning but differ in their core responsibilities and skill sets.
Is a workforce management forecasting analyst a good career?
What does a workforce management forecasting analyst do?
What cities near Miami, FL are hiring for Workforce Management Forecasting Analyst jobs?
Cities near Miami, FL with the most Workforce Management Forecasting Analyst job openings:

Steering Competence Center Group Leader
Fort Lauderdale, FL • On-site
Full-time
Re-posted 3 days ago
Bosch rating
7.4
Based on 97 frontline employees who took The Breakroom Quiz
296th of 499 rated machine equipment manufacturers
Job description
Bosch Service Solutions is a leading provider of Business Process Outsourcing optimizing services in the
following key areas: Customer Experience Services, Mobility Services, Monitoring Services as well as
Business and Shared Services. Around 9,000 associates provide and optimize customers' business
processes in approximately 40 languages. Visit our website for more information at
www.boschservicesolutions.com. OEM
Job Description
The SCC Group Leader is the "air traffic controller" of the international service center. This role holds full operational and disciplinary responsibility for the workforce management (WFM) pipeline and intraday steering team. The primary objective is to balance customer demand with agent supply, maintaining high cost-efficiency (agent occupancy) while consistently meeting international Service Level Agreements (SLAs). This position is fully onsite at our Fort Lauderdale, FL location.
Qualifications
Key Performance Indicators (KPIs)
- Balanced Steering Index: Maintain a highly optimized, weighted score that balances overall SLA Achievement with target Agent Occupancy (preventing both over-staffing and under-staffing).
- Multi-Horizon Forecast Accuracy: Keep volume and workload forecasting variance within a strict defined accuracy band.
- Proactive Shrinkage Mitigation: Timely escalation of shrinkage anomalies to the GOM with immediate capacity recovery plans.
Requirements & Tech Stack
- Experience: 5+ years of workforce management (WFM) leadership experience, specifically managing multi-site, multi-queue routing environments.
- Systems: Advanced, hands-on administrative expertise in Verint WFM software (essential) and ACD telephony systems (e.g., Genesys, Avaya, Cisco).
Additional Information
Key Responsibilities
- Multi-Horizon Planning: Oversee the end-to-end forecasting and capacity planning pipeline, managing dedicated planners to predict call volumes and staffing needs across short, mid, and long-term horizons.
- Schedule Ownership & Sign-off: Direct the agent scheduling process and sign off on final rosters across all regions, ensuring optimal coverage that respects local labor laws in the US, Costa Rica, and the Philippines.
- Tactical Intraday Command: Direct real-time steering. Holds absolute authority to instruct local operations to move agents between lines of business, queues, and countries during SLA emergencies (local operations are informed of moves, not negotiated with).
- Shrinkage & Risk Management: Monitor, track, and proactively flag shrinkage metrics (e.g., absenteeism, unplanned time off, meeting/training overhead) and escalate remediation plans directly to the GOM.
- Data-Driven Reporting: Provide daily, weekly, and monthly performance reviews analyzing SLA delivery, forecast accuracy, shrinkage impact, and agent occupancy levels to the GOM.
- Leadership Style & Competencies
- The "Air Traffic Controller": Highly decisive, calm under pressure, and comfortable commanding a room. Able to make rapid, high-stakes tactical decisions to save SLAs.
- Analytical Powerhouse: Gifted with numbers, statistical forecasting models, and trend analysis.
- Assertive Communicator: Confident in giving direct instructions to local Site Managers to relocate staffing resources globally.
About Bosch
Sourced by ZipRecruiter
Bosch is a renowned multinational company based in Farmington Hills, Michigan. Associated with the industrial technology, consumer goods, and building technology sectors, Bosch is an iconic name in the global market. In addition to its high-quality product roster, which is chiefly characterized by home appliances, power tools, automotive parts, and smart home items, it offers unparalleled services in the realms of software and business process outsourcing. Founded by Robert Bosch in Stuttgart, Germany in 1886, the company has stayed true to its core values of superior quality and innovation.
Industry
Electrical equipment, appliance, and component manufacturing
Company size
10,000+ Employees
Headquarters location
Farmington Hills, MI, US