Minimum of 2 years of workforce forecasting experience in a contact center environment * Experience with workforce management systems such as Verint, NICE, or similar platforms * Advanced Excel and ...
Minimum of 2 years of workforce forecasting experience in a contact center environment * Experience with workforce management systems such as Verint, NICE, or similar platforms * Advanced Excel and ...
AlphaHire Workforce Intelligence Lab (WIL) About the role We are seeking Predictive Analytics Fellows interested in workforce forecasting support systems, labor market analytics, operational ...
AlphaHire Workforce Intelligence Lab (WIL) About the role We are seeking Predictive Analytics Fellows interested in workforce forecasting support systems, labor market analytics, operational ...
Manager, Workforce Systems
Columbus, OH · On-site
This position focuses exclusively on workforce modules and capabilities (including, but not limited to: forecasting, labor standards, labor demand, advanced scheduling, staff optimization, etc.
Manager, Workforce Systems
Columbus, OH · On-site
This position focuses exclusively on workforce modules and capabilities (including, but not limited to: forecasting, labor standards, labor demand, advanced scheduling, staff optimization, etc.
This position focuses exclusively on workforce modules and capabilities (including, but not limited to: forecasting, labor standards, labor demand, advanced scheduling, staff optimization, etc.
This position focuses exclusively on workforce modules and capabilities (including, but not limited to: forecasting, labor standards, labor demand, advanced scheduling, staff optimization, etc.
Contribute feedback on labor dashboards, compensation indexes, hiring pressure models, and workforce forecasting structures * Support the development of research papers, whitepapers, executive ...
Contribute feedback on labor dashboards, compensation indexes, hiring pressure models, and workforce forecasting structures * Support the development of research papers, whitepapers, executive ...
Workforce Planning Manager
$80K - $85K/yr
Workforce Planning Manager | Workforce Management | Duluth, GA Ready to drive workforce strategy through data, forecasting, and operational planning? As the Workforce Planning Manager, you will serve ...
Quick apply
Workforce Planning Manager
$80K - $85K/yr
Workforce Planning Manager | Workforce Management | Duluth, GA Ready to drive workforce strategy through data, forecasting, and operational planning? As the Workforce Planning Manager, you will serve ...
Compensation & Workforce Analytics Manager
Fresno, CA · Hybrid
$150K - $200K/yr
Broad scope covering compensation strategy, workforce forecasting, and HRIS ownership * Opportunity to influence leadership decisions through data, analytics, and modeling * Stable organization with ...
Compensation & Workforce Analytics Manager
Fresno, CA · Hybrid
$150K - $200K/yr
Broad scope covering compensation strategy, workforce forecasting, and HRIS ownership * Opportunity to influence leadership decisions through data, analytics, and modeling * Stable organization with ...
Dept of Ed Workforce Planning Data Analyst (51307)
$19.23 - $38.46/hr
Conduct workforce forecasting, modeling, and gap analyses * Build dashboards and visual reports using Tableau, Power BI, and Excel * Produce recurring and ad hoc workforce analytics reports * Support ...
Dept of Ed Workforce Planning Data Analyst (51307)
$19.23 - $38.46/hr
Conduct workforce forecasting, modeling, and gap analyses * Build dashboards and visual reports using Tableau, Power BI, and Excel * Produce recurring and ad hoc workforce analytics reports * Support ...
Dept of Ed Workforce Planning Data Analyst (51307)
Washington, DC · On-site
$19.23 - $38.46/hr
Conduct workforce forecasting, modeling, and gap analyses * Build dashboards and visual reports using Tableau, Power BI, and Excel * Produce recurring and ad hoc workforce analytics reports * Support ...
Dept of Ed Workforce Planning Data Analyst (51307)
Washington, DC · On-site
$19.23 - $38.46/hr
Conduct workforce forecasting, modeling, and gap analyses * Build dashboards and visual reports using Tableau, Power BI, and Excel * Produce recurring and ad hoc workforce analytics reports * Support ...
Workforce Forecasting * Workload Modeling * AI and Data Testing Day-to-Day Responsibilities * Build and validate quantitative workforce planning and forecasting models. * Translate organizational ...
Workforce Forecasting * Workload Modeling * AI and Data Testing Day-to-Day Responsibilities * Build and validate quantitative workforce planning and forecasting models. * Translate organizational ...
Experience with reporting, forecasting, analytics, workforce strategies * Previous contact center experience preferred Be Part of Our TP Family It is our mission to always provide an environment ...
Experience with reporting, forecasting, analytics, workforce strategies * Previous contact center experience preferred Be Part of Our TP Family It is our mission to always provide an environment ...
Experience with reporting, forecasting, analytics, workforce strategies * Previous contact center experience preferred Be Part of Our TP Family It is our mission to always provide an environment ...
Experience with reporting, forecasting, analytics, workforce strategies * Previous contact center experience preferred Be Part of Our TP Family It is our mission to always provide an environment ...
SUMMARY: The Workforce Planning Specialist plays a key role in supporting data-driven workforce ... Forecast headcount, labor costs, and compensation impacts, providing data-driven insights to ...
SUMMARY: The Workforce Planning Specialist plays a key role in supporting data-driven workforce ... Forecast headcount, labor costs, and compensation impacts, providing data-driven insights to ...
SUMMARY: The Workforce Planning Specialist plays a key role in supporting data-driven workforce ... Forecast headcount, labor costs, and compensation impacts, providing data-driven insights to ...
SUMMARY: The Workforce Planning Specialist plays a key role in supporting data-driven workforce ... Forecast headcount, labor costs, and compensation impacts, providing data-driven insights to ...
Provide trend analysis, forecasting, and scenario modeling to support workforce planning. Program Performance & Optimization * Monitor program KPIs such as fill rates, cycle times, compliance rates ...
Provide trend analysis, forecasting, and scenario modeling to support workforce planning. Program Performance & Optimization * Monitor program KPIs such as fill rates, cycle times, compliance rates ...
Workforce Analyst | Forecasting And Report Development Support [DOEOP085090]
Washington, DC · On-site
ProSidian Seeks a Workforce Analyst | Forecasting And Report Development Support [DOEOP085090] - DPLH Est.: 480 Hrs. ST | 0 Hrs. OT on a Exempt 1099 Contract: No Overtime Pay Contract Contingent ...
Workforce Analyst | Forecasting And Report Development Support [DOEOP085090]
Washington, DC · On-site
ProSidian Seeks a Workforce Analyst | Forecasting And Report Development Support [DOEOP085090] - DPLH Est.: 480 Hrs. ST | 0 Hrs. OT on a Exempt 1099 Contract: No Overtime Pay Contract Contingent ...
Provide trend analysis, forecasting, and scenario modeling to support workforce planning. Program Performance & Optimization * Monitor program KPIs such as fill rates, cycle times, compliance rates ...
Provide trend analysis, forecasting, and scenario modeling to support workforce planning. Program Performance & Optimization * Monitor program KPIs such as fill rates, cycle times, compliance rates ...
$232K - $243K/yr
We are seeking a Product Management Director - Workforce Engagement to lead the future of ... You should be equally comfortable discussing agentic AI architectures, forecasting algorithms, and ...
Product Management Director - Workforce Engagement
$260K - $272K/yr
We are seeking a Product Management Director - Workforce Engagement to lead the future of ... You should be equally comfortable discussing agentic AI architectures, forecasting algorithms, and ...
Quick apply
Product Management Director - Workforce Engagement
$260K - $272K/yr
We are seeking a Product Management Director - Workforce Engagement to lead the future of ... You should be equally comfortable discussing agentic AI architectures, forecasting algorithms, and ...
Product Management Director - Workforce Engagement
$238K - $249K/yr
We are seeking a Product Management Director - Workforce Engagement to lead the future of ... You should be equally comfortable discussing agentic AI architectures, forecasting algorithms, and ...
Product Management Director - Workforce Engagement
$238K - $249K/yr
We are seeking a Product Management Director - Workforce Engagement to lead the future of ... You should be equally comfortable discussing agentic AI architectures, forecasting algorithms, and ...
Workforce Forecasting information
See salary details
$35.5K - $46.8K
2% of jobs
$46.8K - $58.1K
5% of jobs
$58.1K - $69.5K
15% of jobs
$72.3K is the 25th percentile. Wages below this are outliers.
$69.5K - $80.8K
13% of jobs
$80.8K - $92.1K
9% of jobs
The median wage is $99.6K / yr.
$92.1K - $103.4K
9% of jobs
$103.4K - $114.7K
11% of jobs
$124.2K is the 75th percentile. Wages above this are outliers.
$114.7K - $126K
13% of jobs
$126K - $137.4K
10% of jobs
$137.4K - $148.7K
6% of jobs
$148.7K - $160K
6% of jobs
$35.5K
$104.1K
$160K
How much do workforce forecasting jobs pay per year?
What is the difference between Workforce Forecasting vs Workforce Planning?
| Aspect | Workforce Forecasting | Workforce Planning |
|---|---|---|
| Focus | Predicting future workforce needs based on data and trends | Developing strategies to meet future workforce requirements |
| Activities | Analyzing labor market trends, demand forecasting | Creating staffing plans, talent acquisition strategies |
| Timeframe | Short-term to long-term predictions | Strategic, long-term planning |
| Skills | Data analysis, forecasting models | Strategic planning, HR management |
While workforce forecasting focuses on predicting future staffing needs using data analysis, workforce planning involves creating strategies to meet those needs. Both are essential HR functions but serve different purposes in managing an organization's human resources effectively.
What jobs will no longer exist in 2030?
What does a workforce forecaster do?
What is workforce forecasting?
What jobs pay $2000 a day?
Is a WFM analyst a good career?
What are some common challenges faced by professionals in workforce forecasting, and how can they be addressed?
What are the key skills and qualifications needed to thrive in Workforce Forecasting, and why are they important?

Full-time
Medical, Dental, Vision, Retirement
Posted yesterday
Automated Health Systems rating
5.7
Based on 38 frontline employees who took The Breakroom Quiz
180th of 204 rated it services
Job description
The Workforce - Senior Forecaster works closely with workforce management and operations leadership to optimize staffing levels, support service level performance, and provide data-driven insights to improve operational efficiency.
This position is remote.
Benefits
- Health / Dental / Vision insurance
- 401(k)
- Employee Wellness Program
- Comprehensive and ongoing training
- Strong company culture with career growth opportunities
Responsibilities
- Build and refine statistical models to anticipate Medicaid and federal policy, service demand, and contact center performance.
- Analyze historical trends, seasonality, utilization changes, trends and changing legislation to improve forecast accuracy.
- Partner with contact center operations, clients, and workforce teams to align forecasts. Monitor forecast accuracy, track errors, and develop dashboards to report insights to management
- Prepare clear, actionable reports to communicate forecast results, accuracy and prepare recommendations
Qualifications
- Associate degree in related field or equivalent experience required
- Minimum of 2 years of workforce forecasting experience in a contact center environment
- Experience with workforce management systems such as Verint, NICE, or similar platforms
- Advanced Excel and data analysis skills (pivot tables, complex formulas), and data visualization tools like Tableau or Power BI.
- Strong statistical knowledge, modeling, problem-solving abilities, and the capacity to navigate ambiguity. Excellent communication to negotiate and explain complex data to non-technical stakeholders. Ability to work in a fast-paced environment and manage multiple priorities
What Automated Health Systems employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Automated Health Systems
Sourced by ZipRecruiter
Industry
It services
Company size
501 - 1,000 Employees
Headquarters location
Pittsburgh, PA, US
Year founded
1979