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Workforce Development Case Manager Jobs in Concord, NC

Experience in case management, workforce development, or supportive services. * Strong ... communication and organizational skills. * Ability to work collaboratively and maintain accurate ...

Nurse Case Manager

Concord, NC ยท On-site +1

$55K - $110K/yr

Working knowledge of the theory, principles, and practices of medical case management. o Ability to maintain knowledge of current trends and developments in the medical case management field. o ...

Case Manager

Charlotte, NC ยท On-site

$19.50 - $25/hr

The case manager will visit tenants in their homes, working with them to ensure their basic needs ... Participate in staff training and development activities as directed. * Participate in weekly staff ...

Case Manager

Charlotte, NC ยท On-site

$18 - $23/hr

Senior TLC Case Manager FLSA Status : Exempt Salary Range: See Scale Work Schedule: Full time Job ... Assists with the development, implementation, and evaluation of the overall marketing strategy for ...

Create, maintain, and monitor audit and investigation case files within department case management ... development, reporting needs, and operational initiatives. * Analyze audit and investigation ...

Create, maintain, and monitor audit and investigation case files within department case management ... development, reporting needs, and operational initiatives. * Analyze audit and investigation ...

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Workforce Development Case Manager information

See Concord, NC salary details

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How much do workforce development case manager jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for workforce development case manager in Concord, NC is $21.38, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $23.08 per hour, depending on experience, location, and employer.

What is a workforce development case manager?

Workforce Development Case Managers are professionals who help individuals overcome barriers to employment by providing career counseling, job readiness training, and connecting them to resources like education, training programs, and job opportunities. They work closely with clients to assess their needs, develop personalized employment plans, and offer ongoing support throughout the job search process. Their goal is to help clients achieve sustainable employment and self-sufficiency.

What does a workforce development case manager do?

A Workforce Development Case Manager works closely with clients to identify and address obstacles such as lack of job skills, limited work experience, or personal challenges like transportation or childcare needs. They conduct individualized assessments, develop action plans, and connect clients with resources such as training programs, job readiness workshops, and community services. Regular follow-up meetings help monitor progress and adjust plans as needed, ensuring clients receive ongoing support. Collaboration with employers, educational institutions, and social service agencies is common to provide comprehensive assistance and maximize employment opportunities.

What are the key skills and qualifications needed to thrive as a workforce development case manager?

To thrive as a Workforce Development Case Manager, you need a background in social work, counseling, or human services, often supported by a relevant degree or certification. Familiarity with case management software, workforce development databases, and employment resources is typically required. Excellent interpersonal skills, problem-solving abilities, and cultural sensitivity help build trust and effectively support diverse clients. These competencies are crucial for guiding individuals toward successful employment outcomes and achieving program goals.

What is the difference between Workforce Development Case Manager vs Employment Specialist?

AspectWorkforce Development Case ManagerEmployment Specialist
Required CredentialsTypically requires a bachelor's degree in social work, psychology, or related field; certifications varyOften requires a high school diploma or associate degree; certifications in employment services may be preferred
Work EnvironmentWorks in community agencies, government offices, or non-profits, providing case management and support servicesWorks in employment centers, job placement agencies, or community organizations, focusing on job placement and career counseling
Employer & Industry UsageCommonly employed by government agencies, non-profits, and workforce development programsEmployed by employment agencies, government programs, and non-profits focused on job placement

While both roles support individuals in gaining employment, Workforce Development Case Managers focus on comprehensive case management and long-term support, whereas Employment Specialists primarily assist with job placement and resume building. Both roles are vital in workforce development but differ in scope and responsibilities.

Are workforce development case managers in demand?

Workforce development case managers are in demand due to ongoing efforts to improve employment opportunities and workforce skills. They often work in government agencies, nonprofits, and educational institutions, with demand driven by economic development initiatives and the need for specialized skills assessment and career planning. Employment prospects are generally favorable for those with strong interpersonal and organizational skills, and relevant certifications can enhance job opportunities.

Coordinator-Workforce Development

Gaston College

Dallas, NC โ€ข On-site

$50K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago


Job description

Salary: $50,790.00 Annually
Location : Dallas (Main), 201 Highway 321 South, Dallas, NC
Job Type: Full-Time Regular Staff
Job Number: 2022-00741
Division: Economic and Workforce Development
Department: Workforce Development
Opening Date: 07/22/2026
SUMMARY
The Coordinator is primarily responsible for coordinating, planning, implementing, and marketing courses in the area of Human Resources Development (Employability Skills), as well as credit and non-credit Workforce Development courses. The Coordinator will complete associated paperwork in a variety of subjects to ensure compliance with state and federal policies and/or grant regulations.
DUTIES AND RESPONSIBILITIES
  1. Under the direction of the Lead Coordinator of Workforce Development, the Coordinator will be responsible for the development, scheduling, classroom setup, promotion, and implementation of both current and new Human Resources Development (HRD) and Workforce Development courses to support the Gaston College strategic plan.
  2. Schedule and facilitate all orientation sessions in state-supported course offerings in the Workforce Development department.
  3. Administer Workforce Development scholarships, including student identification, application processing, and reporting.
  4. Maintain accurate records (such as attendance, grades, documentation, etc.) and submit any corresponding reports according to departmental or college guidelines.
  5. Monitor program budgets, complete payroll, expenditures, and purchase requisitions for supplies and materials.
  6. Serve as liaison between part-time instructors and HRD and Workforce Development staff.
  7. Serve as point of contact for phone, email, and walk-in inquiries for HRD and Workforce Development courses.
  8. Assist in the creation, development, and distribution of marketing materials.
  9. Promote HRD and Workforce Development courses by strengthening internal and external partnerships, including Gaston College faculty and staff, workforce boards, schools, and community agencies, to align programming with regional workforce needs.
  10. Identify and resolve barriers to student access and success and make appropriate referrals.
  11. Oversee and prepare all documentation required for Gaston College and NC Community College System compliance management and efficient administration of all courses and corresponding budgets.
  12. Audit courses to ensure compliance as required by the EWD Internal Audit Plan
  13. Participate in job fairs, professional conferences, workshops, career days, employee orientations, professional development activities, and regional and statewide meetings as assigned.
  14. Maintain confidentiality and professional standards while representing the college.
  15. Perform all other duties as assigned.

MINIMUM EDUCATION QUALIFICATIONS
  • Bachelor's degree from a nationally accredited institution required.

MINIMUM EXPERIENCE QUALIFICATIONS
  • Three (3) years of professional work experience in a business or educational setting required.
  • Community College experience preferred.
  • Proficiency in Microsoft Outlook, OneDrive, Word, Excel, PowerPoint, Teams.
  • Colleague software system experience preferred.
  • Excellent interpersonal, written, and verbal communication skills required.
  • Extreme attention to detail required.
  • Must be willing to obtain required training to enter Correctional facilities as requested.

PHYSICAL REQUIREMENTS
  • Generally, works in a traditional climate-controlled office environment and requires the ability to sit for extended periods.
  • Occasional travel required to attend and represent the college at conferences, workshops, and professional events.
  • Some walking, standing, and bending required, and the ability to lift and maneuver items weighing up to 25 pounds.
  • Work environment can be stressful at times in dealing with a wide variety of challenges and deadlines.
  • In addition to regular office hours, position sometimes requires evening hours.

Gaston College provides a comprehensive, affordable insurance and benefits program. We are continuously investigating new benefit offerings that are responsive to the needs of our regular** employees.
  • State Health Plan
  • Dental Insurance
  • Vision Insurance
  • Health Care and Dependent Care Flexible Spending Accounts
  • Employee Assistance Program
  • Additional Supplemental Insurances
  • NC State Retirement Plan
  • Supplemental Retirement Plans
  • Disability Benefits, Long- and Short-Term
  • Longevity Pay
  • State Employees' Credit Union Eligibility
  • Leave (Vacation, Sick, FMLA, Civil and Military, Child/Student Involvement, Education, and Voluntary Shared)
  • Paid Holidays
  • Educational Advancement Compensation
  • Tuition Assistance
  • Employee Discount Program
**Please note: Temporary (part-time) employees do not earn benefits.
01
Have you reviewed the job posting, including the salary, for this position?
  • Yes
  • No

02
Do you have at least Bachelor's Degree? (Required)
  • Yes
  • No

03
Do you have at least three (3) years of professional work experience in a business or educational setting? (Required)
  • Yes
  • No

04
In addition to regular office hours, are you able to sometimes work overtime and/or early mornings, evening hours and weekends, as required by the position?
  • Yes
  • No

05
Have you reviewed the Physical Requirements for this position and are you able to perform them?
  • Yes
  • No

Required Question