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Workforce Development Case Manager Jobs in Massachusetts

Casa Esperanza, Inc

Housing/Homeless Case Manager

Lawrence, MA · On-site

$21.75 - $26.25/hr

Housing/Homeless Case Manager Lawrence, MA Position: Housing/Homeless Case Manager Department ... Specific areas to address with participants include: workforce development, mployment placement and ...

Casa Esperanza, Inc

Housing/Homeless Case Manager

Lawrence, MA · On-site

$21.75 - $26.25/hr

Housing/Homeless Case Manager Lawrence, MA Position: Housing/Homeless Case Manager Department ... Specific areas to address with participants include: workforce development, mployment placement and ...

The Hollister Group

Case Manager

Boston, MA · On-site

$18/hr

Bilingual (fluent in English and Spanish) strongly preferred * 0-1 years of experience in case management, workforce development, and/or office support * Customer service experience strongly ...

Equus

Employment Counselor

New Bedford, MA · On-site

$19.25 - $25.75/hr

Associate degree in Human Services, Education, Workforce Development, or related field; or equivalent work experience. * 1-3 years of experience in workforce development, case management, or related ...

Equus

Career Coach

New Bedford, MA · On-site

$19 - $25.75/hr

One to three years of experience in workforce development, case management, or a related field preferred * Demonstrated experience working with diverse and high-barrier populations * Familiarity with ...

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Workforce Development Case Manager information

What is a workforce development case manager?

Workforce Development Case Managers are professionals who help individuals overcome barriers to employment by providing career counseling, job readiness training, and connecting them to resources like education, training programs, and job opportunities. They work closely with clients to assess their needs, develop personalized employment plans, and offer ongoing support throughout the job search process. Their goal is to help clients achieve sustainable employment and self-sufficiency.

What does a workforce development case manager do?

A Workforce Development Case Manager works closely with clients to identify and address obstacles such as lack of job skills, limited work experience, or personal challenges like transportation or childcare needs. They conduct individualized assessments, develop action plans, and connect clients with resources such as training programs, job readiness workshops, and community services. Regular follow-up meetings help monitor progress and adjust plans as needed, ensuring clients receive ongoing support. Collaboration with employers, educational institutions, and social service agencies is common to provide comprehensive assistance and maximize employment opportunities.

What are the key skills and qualifications needed to thrive as a workforce development case manager?

To thrive as a Workforce Development Case Manager, you need a background in social work, counseling, or human services, often supported by a relevant degree or certification. Familiarity with case management software, workforce development databases, and employment resources is typically required. Excellent interpersonal skills, problem-solving abilities, and cultural sensitivity help build trust and effectively support diverse clients. These competencies are crucial for guiding individuals toward successful employment outcomes and achieving program goals.

What is the difference between Workforce Development Case Manager vs Employment Specialist?

AspectWorkforce Development Case ManagerEmployment Specialist
Required CredentialsTypically requires a bachelor's degree in social work, psychology, or related field; certifications varyOften requires a high school diploma or associate degree; certifications in employment services may be preferred
Work EnvironmentWorks in community agencies, government offices, or non-profits, providing case management and support servicesWorks in employment centers, job placement agencies, or community organizations, focusing on job placement and career counseling
Employer & Industry UsageCommonly employed by government agencies, non-profits, and workforce development programsEmployed by employment agencies, government programs, and non-profits focused on job placement

While both roles support individuals in gaining employment, Workforce Development Case Managers focus on comprehensive case management and long-term support, whereas Employment Specialists primarily assist with job placement and resume building. Both roles are vital in workforce development but differ in scope and responsibilities.

Are workforce development case managers in demand?

Workforce development case managers are in demand due to ongoing efforts to improve employment opportunities and workforce skills. They often work in government agencies, nonprofits, and educational institutions, with demand driven by economic development initiatives and the need for specialized skills assessment and career planning. Employment prospects are generally favorable for those with strong interpersonal and organizational skills, and relevant certifications can enhance job opportunities.

What cities in Massachusetts are hiring for Workforce Development Case Manager jobs?

Cities in Massachusetts with the most Workforce Development Case Manager job openings:

Workforce Development Case Manager jobs near you

Workforce Development Case Manager

Cambridge, MA • On-site

Knovva Consulting LLC
See more jobs at Knovva Consulting LLCexternal

$21.75 - $28.25/hr

Full-time

Re-posted 25 days ago

Job description

Description:


Location: Remote, Greater Harrisburg Area preferred 

Employment Type: Roles at 32 hours/week and 40 hours/week available

Salary: Competitive and commensurate with experience


About Us

Knovva Consulting Group is a boutique consulting firm specializing in innovative educational and workforce solutions. Our team is dedicated to enhancing impact through research, strategy, learning design, and implementation services. We work with a diverse range of clients, including schools, non-profits, and educational organizations, providing tailored services to meet their unique needs.


Position Summary

We are seeking a detail-oriented and youth-focused Case Manager to oversee case management in workforce development programs in the Greater Harrisburg Area. The Case Manager will ensure youth receive high-quality case management, career readiness services, and connections to education, training, and employment opportunities. The Case Manager will collaborate with a team of case managers and youth specialists to maintain a high-quality youth-centered approach across all programming. 

This position plays a key role in ensuring positive outcomes for youth participants and program compliance.


Key Responsiblities


Case Management & Career Services (70%) 
  • Ensure high-quality case management services are delivered to youth participants.
  • Support youth in developing individualized service plans.
  • Monitor participant progress toward educational, employment, and life goals.
  • Support youth through career exploration, job readiness training, and employment placement services.
  • Collaborate with community partners, schools, training providers, and social service organizations.
  • Design and provide workshops as needed to support youth workforce development skills.
Program Administration (30%)
  • Ensure program services meet regulatory requirements (e.g., WIOA or other workforce programs when applicable).
  • Maintain case files, while ensuring accuracy, completeness, and compliance with program requirements.
  • Maintain records and tracking systems to support youth development objectives and outcome improvement.


Qualifications


Required

  • Bachelor’s degree in social work, human services, psychology, education, or a related field. Master’s degree in social work (LCSW) or a related field preferred. 
  • 3–5 years of experience in case management, youth services, workforce development, or related fields.
  • Highly organized with the ability to maintain detailed records and complete required reporting.
  • Experience with workforce development programs such as WIOA preferred.
  • Familiarity with trauma-informed care practices.
  • Strong communication skills and ability to collaborate in a remote environment 

Salary is competitive and commensurate with experience. Applicants must be authorized to work in the United States; sponsorship is not being offered at this time. 


Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job as they may change at any time with or without notice.


Knovva Consulting Group is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender, gender identity or expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.


To apply: Please submit your cover letter and resume using the link provided. No phone calls, please.

Requirements: