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Workforce Development Associate Jobs in Tulsa, OK

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Legal Assistant

Tulsa, OK · On-site

High school diploma required; an associate degree, paralegal coursework, or equivalent professional ... Professional development and training opportunities. * Collaborative team environment. * Long-term ...

Paychex

Channel Sales Associate - CPA

Owasso, OK · On-site

$12 - $16.25/hr

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and ... New Product Development - Preferred * Automated Payroll Software - Preferred Live the Paychex ...

Paychex

Channel Sales Associate - CPA

Tulsa, OK

$11.50 - $15.75/hr

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and ... New Product Development - Preferred * Automated Payroll Software - Preferred Live the Paychex ...

Paychex

Channel Sales Associate - CPA

Owasso, OK

$12 - $16.25/hr

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and ... New Product Development - Preferred * Automated Payroll Software - Preferred Live the Paychex ...

Paychex

Channel Sales Associate - CPA

Tulsa, OK · On-site

$11.50 - $15.75/hr

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and ... New Product Development - Preferred * Automated Payroll Software - Preferred Live the Paychex ...

Paychex

Channel Sales Associate - CPA

Owasso, OK · On-site

$12 - $16.25/hr

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and ... New Product Development - Preferred * Automated Payroll Software - Preferred Live the Paychex ...

Paychex

Channel Sales Associate - CPA

Owasso, OK

$12 - $16.25/hr

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and ... New Product Development - Preferred * Automated Payroll Software - Preferred Live the Paychex ...

AT&T

Associate Director-Sales

Tulsa, OK

$77K - $116K/yr

Data Analysis and Strategy Development: Analyze data to develop and implement strategies that drive ... and workforce planning. Collaboration and Alignment: Collaborate with various business areas to ...

AT and T

Associate Director-Sales

Tulsa, OK · On-site

$77K - $116K/yr

Data Analysis and Strategy Development: Analyze data to develop and implement strategies that drive ... and workforce planning. Collaboration and Alignment: Collaborate with various business areas to ...

Tenstreet

Sales Fellowship 2026

Tulsa, OK

You have an associate or bachelor's degree but don't want to work in that specific field. * You ... the workforce. As a Sales Development Representative Fellow, you will be responsible for:

System One

CNC Machinist Lead

Owasso, OK · On-site

Create, review, and update CNC programs * Assist with development of new parts, processes, and ... Associate's degree in Manufacturing or related field * Experience with Mastercam, SolidWorks, or ...

System One

CNC Machinist Lead

Owasso, OK · On-site

Create, review, and update CNC programs * Assist with development of new parts, processes, and ... Associate's degree in Manufacturing or related field * Experience with Mastercam, SolidWorks, or ...

System One Holdings, LLC

CNC Machinist Lead

Owasso, OK · On-site

$34/hr

Create, review, and update CNC programs * Assist with development of new parts, processes, and ... Associate's degree in Manufacturing or related field * Experience with Mastercam, SolidWorks, or ...

System One Holdings, LLC

CNC Machinist Lead

Owasso, OK · On-site

$34/hr

Create, review, and update CNC programs * Assist with development of new parts, processes, and ... Associate's degree in Manufacturing or related field * Experience with Mastercam, SolidWorks, or ...

System One

CNC Machinist Lead

Owasso, OK · On-site

Create, review, and update CNC programs * Assist with development of new parts, processes, and ... Associate's degree in Manufacturing or related field * Experience with Mastercam, SolidWorks, or ...

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All JobsWorkforce Development Associate JobsWorkforce Development Associate Jobs in Tulsa, OK

Workforce Development Associate information

See Tulsa, OK salary details

$26.5K

$48.8K

$74K

How much do workforce development associate jobs pay per year?

As of Jul 4, 2026, the average yearly pay for workforce development associate in Tulsa, OK is $48,790.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,800.00 and $54,800.00 per year, depending on experience, location, and employer.

What is the difference between Workforce Development Associate vs Career Counselor?

AspectWorkforce Development AssociateCareer Counselor
Required CredentialsAssociate's degree or relevant experienceBachelor's degree in counseling, psychology, or related field
Work EnvironmentCommunity programs, government agencies, nonprofitsEducational institutions, private practice, career centers
Employer & Industry UsagePublic workforce agencies, nonprofitsSchools, colleges, private career services
Common Search & ComparisonJob responsibilities, qualifications, work settingsJob responsibilities, certifications, work environment

The Workforce Development Associate and Career Counselor roles share similarities in supporting individuals' employment and career goals. However, the Associate typically works within community or government programs focusing on workforce initiatives, often requiring an associate's degree or relevant experience. In contrast, Career Counselors usually operate within educational or private settings, often holding a bachelor's degree in counseling or related fields. Understanding these differences helps job seekers identify the right role based on their credentials and preferred work environment.

Workforce Development Associate jobs near you
Manager, Business Process Transactions

Manager, Business Process Transactions

DXC Technology

Tulsa, OK

Full-time

Posted 19 days ago

DXC Technology rating

7.2

Company rating: 7.2 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

116th of 207 rated it services

Job description

Job Description:

DXC Technology is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations - helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world's most complex technology estates.

DXC's Insurance Software and BPS (ISB) helps insurers around the world modernize and run their core operations at scale by combining deep industry expertise, proven software platforms, and innovative AI-driven solutions. A global market leader in core insurance platforms, ISB delivers solutions across policy administration, claims, billing, analytics, and digital engagement supporting Life & Annuity, Property & Casualty, and Specialty insurance markets. You'll directly shape how the world's leading insurers operate by helping to transform the policy, underwriting, and claims systems that millions of people rely on every day.

Leads end-to-end customer support center operations, managinga team of Associate Managersto deliver high-quality service outcomes. Accountable for operational performance, service level attainment, customer satisfaction, and continuous improvement within a compliance-driven environment.

This role partners closely andworkshand-in-handwith the Head of BPS Contact Center Operations, serving as a trusted advisor across allaspects of the operation. The role is critical in driving results through the alignment of people, processes, and technology, ensuring consistent execution of strategic priorities and operational excellence at scale.

Key Responsibilities

  • Lead day-to-day contact center operations through a team of Associate Managers, ensuring consistent execution against SLAs, KPIs, quality standards, client expectations, and operational commitments

  • Provide direct leadership, coaching, and accountability to Associate Managers, ensuring they are effectively driving team performance, engagement, development, and execution of business priorities

  • Drive a disciplined performance management operating rhythm, including metric reviews, root-cause analysis, action planning, coaching follow-up, and sustained improvement in service delivery outcomes

  • Monitor and improve the customer experience by leveraging feedback, call trends, quality insights, operational data, and escalation patterns to identify gaps and implement targeted improvements

  • Partner closely with internal and client stakeholders to optimize processes, systems, workflows, and service delivery models, ensuring scalable solutions that support operational efficiency and business growth

  • Ensure compliance with regulatory, client, contractual, and internal policies across all operations, reinforcing strong governance, risk awareness, documentation discipline, and audit readiness

  • Collaborate with workforce management, quality, training, technology, and operations partners to align staffing, training, tools, and process improvements to business needs and performance objectives

  • Identify and lead continuous improvement opportunities that reduce defects, improve productivity, strengthen controls, enhancecustomerexperience, and increase operational consistency across accounts

  • Contribute to revenue growth, cost efficiency, and margin improvement by identifying operational efficiencies, supporting cross-sellingopportunities, and ensuring effective resource utilization

Top 5 Core Competencies

1. Operational Excellence & KPI Management

  • Strong ability to manage SLAs, AHT, quality, and productivity metrics

  • Uses data insights to drive decision-making and continuous improvement

2. Leadership & People Development

  • Builds high-performing teams through coaching, mentoring, and performance management

  • Drives accountability while fostering engagement and retention

3. Customer Experience & Service Delivery

  • Focuson improving end-to-end customerjourneysand satisfaction outcomes

  • Translatecustomer feedback into actionable improvements

4. Workforce & Resource Optimization

  • Aligns staffing models to forecasted demandapplying consideration to margin

  • Maximizes efficiency throughbalancing performance to goal perimeter

5. Strategic Thinking & Continuous Improvement

  • Overseesinvoicing accuracy to ensure expected revenue aligns with invoice output and contractual requirements

  • Identifies opportunities for process improvement, automation, and innovation

  • Drives initiatives that enhance quality, efficiency, and cost effectiveness

Qualifications

  • Bachelor's degree (Business, Technology, or related field preferred)

  • 9+ years of contact centerleadershipexperience

  • 10+ years ina leadershiprole managing teams

  • Experience in multi-channel support environments and contact center technologies

Preferred Skills

  • Strong analytical and problem-solving capabilities

  • Excellent communication and stakeholder management skills

  • Ability to manage multiple priorities in a fast-paced environment

  • Experience driving transformation and change initiatives

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology Company (DXC) is anEqual Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below .

We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for theFederal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.

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Please note: DXC will respond only to requests for accommodations due to a disability.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.More information on employment scams is availablehere.

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