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Workforce Connection Jobs in Albuquerque, NM (NOW HIRING)

Laborie

Perinatal Quality Liaison

Albuquerque, NM · On-site

... connection to doing good. We're not afraid to roll up our sleeves to make our goals a reality and ... Awarded 2024 Cigna Healthy Workforce Designation Gold Level Laborieprovidesequal employment ...

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All JobsWorkforce Connection JobsWorkforce Connection Jobs in Albuquerque, NM

Workforce Connection information

See Albuquerque, NM salary details

$24.2K

$74.1K

$157K

How much do workforce connection jobs pay per year?

As of Sep 7, 2026, the average yearly pay for workforce connection in Albuquerque, NM is $74,073.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,000.00 and $89,200.00 per year, depending on experience, location, and employer.

What is a Workforce Connection job?

Workforce Connection jobs refer to positions offered through government or community programs that help connect job seekers with employers, training, and career resources. These jobs can range from entry-level to more specialized roles and often include support services such as resume assistance, interview coaching, and job placement. Workforce Connection programs aim to improve employment opportunities for individuals and support local economic growth by matching people with in-demand jobs. They may also provide access to educational resources or apprenticeships to help develop new skills.

What skills and qualifications are needed to thrive as a Workforce Connection specialist?

To thrive as a Workforce Connection specialist, you need expertise in career counseling, job placement, and workforce development, often supported by a background in human resources or social services. Familiarity with job-matching databases, applicant tracking systems, and labor market information tools is typically required. Strong interpersonal skills, active listening, and problem-solving abilities help build trust and effectively guide job seekers. These skills are critical to successfully connecting individuals with employment opportunities and fostering workforce growth in the community.

How does a Workforce Connection professional collaborate with employers and job seekers to achieve successful job placements?

A Workforce Connection professional acts as a bridge between employers and job seekers, often working closely with both to understand their needs and goals. They assess candidates’ skills, provide career counseling, and help match them with suitable job opportunities. Simultaneously, they partner with employers to identify workforce needs, develop job descriptions, and coordinate recruitment or training efforts. This collaboration involves regular communication, organizing job fairs or workshops, and following up to ensure successful placements and ongoing satisfaction for both parties.

What is the difference between Workforce Connection vs Job Coach?

AspectWorkforce ConnectionJob Coach
CredentialsVaries; often no formal certification requiredTypically requires certifications in career counseling or coaching
Work EnvironmentCommunity centers, employment agencies, online platformsOn-site at workplaces or training centers, one-on-one coaching
Employer & Industry UsageUsed by government agencies, nonprofits, and employment servicesEmployed by organizations to support employee development or job placement
Search & Comparison IntentPeople seeking employment assistance or resourcesIndividuals needing personalized job support or career guidance

Workforce Connection typically refers to programs or services that connect job seekers with employment resources, often provided by government or community agencies. A Job Coach offers personalized support to individuals, helping them develop skills and succeed in their roles. While both serve employment-related purposes, Workforce Connection is broader and more resource-oriented, whereas Job Coaches focus on direct, individualized coaching.

What job categories do people searching Workforce Connection jobs in Albuquerque, NM look for?

The top searched job categories for Workforce Connection jobs in Albuquerque, NM are:

Workforce Connection jobs near you
Infographic showing various Workforce Connection job openings in Albuquerque, NM as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 13% Part Time, and 7% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $74,073 per year, or $35.6 per hour.

Telephone Banker- Call Center- Rio Rancho, NM (1st shift)

Ghr

Rio Rancho, NM

Full-time

Re-posted 17 days ago

Job description

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for connecting clients with the breadth of solutions that the bank offers to help achieve financial goals. Key responsibilities include balancing service requests and sales opportunities, providing subject matter expertise on financial solutions, asking clients probing questions to understand life and financial goals, and pairing new solutions and services to meet client needs.

Responsibilities:

  • Works with clients to build and deepen relationships by uncovering financial needs and recommending the best products, services, and solutions to meet those needs
  • Responds to customer inquiries and concerns, creating customized solutions
  • Sells and fulfills banking products including checking and savings accounts, credit cards, Certificate of Deposits (CDs), Individual Retirement Accounts (IRAs), and loans
  • Identifies client needs for licensed sales functions, making referrals to Line of Business partners
  • Quotes rates, terms, and programs for banking solutions
  • Manages risk in every business, product, and service transaction leveraging available tools

Required Qualifications:

  • Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives
  • Commitment to teamwork and the flexibility to work the schedule, including weekends and holidays
  • Ability to engage with clients and seek to understand their needs while actively sharing options using plain language, building rapport and handling objections
  • Comfortable receiving ongoing performance feedback and coaching
  • Comfortable with ongoing change and learning new technology/processes
  • Minimum of an intermediate level of proficiency with computers
  • Self-motivated with excellent organizational skills
  • Strong decision-making and problem-solving skills

Desired Qualifications:

  • Experience in the banking/financial industry
  • Experience working in a call center
  • Experience in telephone sales

Skills:

  • Attention to Detail
  • Client Solutions Advisory
  • Customer and Client Focus
  • Interpret Relevant Laws, Rules, and Regulations
  • Adaptability
  • Client Experience Branding
  • Customer Service Management
  • Issue Management
  • Problem Solving
  • Active Listening
  • Business Development
  • Consulting
  • Referral Identification
  • Research

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Training/Start Date: Monday October 5, 2026

Training Schedule: Monday- Friday 9:00am- 5:30pm

Hours Per Week:

40

Travel Required: 

No

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