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Workforce Connection Jobs in New Mexico (NOW HIRING)

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Workforce Connection information

See New Mexico salary details

$24.2K

$74.1K

$157K

How much do workforce connection jobs pay per year?

As of Jul 15, 2026, the average yearly pay for workforce connection in New Mexico is $74,054.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,000.00 and $89,200.00 per year, depending on experience, location, and employer.

What is the difference between Workforce Connection vs Job Coach?

AspectWorkforce ConnectionJob Coach
CredentialsVaries; often no formal certification requiredTypically requires certifications in career counseling or coaching
Work EnvironmentCommunity centers, employment agencies, online platformsOn-site at workplaces or training centers, one-on-one coaching
Employer & Industry UsageUsed by government agencies, nonprofits, and employment servicesEmployed by organizations to support employee development or job placement
Search & Comparison IntentPeople seeking employment assistance or resourcesIndividuals needing personalized job support or career guidance

Workforce Connection typically refers to programs or services that connect job seekers with employment resources, often provided by government or community agencies. A Job Coach offers personalized support to individuals, helping them develop skills and succeed in their roles. While both serve employment-related purposes, Workforce Connection is broader and more resource-oriented, whereas Job Coaches focus on direct, individualized coaching.

What are the key skills and qualifications needed to thrive as a Workforce Connection specialist, and why are they important?

To thrive as a Workforce Connection specialist, you need expertise in career counseling, job placement, and workforce development, often supported by a background in human resources or social services. Familiarity with job-matching databases, applicant tracking systems, and labor market information tools is typically required. Strong interpersonal skills, active listening, and problem-solving abilities help build trust and effectively guide job seekers. These skills are critical to successfully connecting individuals with employment opportunities and fostering workforce growth in the community.

What are Workforce Connection jobs?

Workforce Connection jobs refer to positions offered through government or community programs that help connect job seekers with employers, training, and career resources. These jobs can range from entry-level to more specialized roles and often include support services such as resume assistance, interview coaching, and job placement. Workforce Connection programs aim to improve employment opportunities for individuals and support local economic growth by matching people with in-demand jobs. They may also provide access to educational resources or apprenticeships to help develop new skills.

How does a Workforce Connection professional typically collaborate with employers and job seekers to achieve successful job placements?

A Workforce Connection professional acts as a bridge between employers and job seekers, often working closely with both to understand their needs and goals. They assess candidates’ skills, provide career counseling, and help match them with suitable job opportunities. Simultaneously, they partner with employers to identify workforce needs, develop job descriptions, and coordinate recruitment or training efforts. This collaboration involves regular communication, organizing job fairs or workshops, and following up to ensure successful placements and ongoing satisfaction for both parties.
What are popular job titles related to Workforce Connection jobs in New Mexico? For Workforce Connection jobs in New Mexico, the most frequently searched job titles are:
What job categories do people searching Workforce Connection jobs in New Mexico look for? The top searched job categories for Workforce Connection jobs in New Mexico are:
What cities in New Mexico are hiring for Workforce Connection jobs? Cities in New Mexico with the most Workforce Connection job openings:
Workforce Connection jobs near you
Telecommunication Operator I C1/Telecommunication Operator I/cert C1C

Telecommunication Operator I C1/Telecommunication Operator I/cert C1C

City of Albuquerque

Albuquerque, NM

$50K - $57K/yr

Other

Re-posted 5 days ago

City Of Albuquerque rating

7.7

Company rating: 7.7 out of 10

Based on 66 frontline employees who took The Breakroom Quiz

384th of 693 rated public administrative organizations

Job description

Position Summary Answer incoming emergency and non-emergency calls using a multi-line phone system; screen, evaluate, provide assistance, coordinate and disseminate critical information via specialized computer and communication systems, and/or refer calls to the appropriate person/department; perform multiple activities simultaneously by responding to communications and events while maintaining precision, accuracy and swift response times; work in a team setting while receiving training and coaching from various sources; complete NCIC checks and perform other technical tasks related to the assigned area of responsibility. This is a safety sensitive position subject to random drug/alcohol testing. Telecommunication Operator I C1 (Non-Certified) $24.36 - $25.60 Hourly Telecommunication Operator I C1C (Certified) Possess a valid New Mexico Department of Public Safety Telecommunicator Certification $26.36 - $27.60 Hourly Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification

Job Descriptions are not intended to reflect all duties performed within the job. Minimum Education, Experience And Additional Requirements Education and experience directly related to the minimum requirements below may be interchangeable on a year for year basis. High school diploma or GED; and Combination of two (2) years of data entry, multi-line phone or customer service experience.

Processing public service calls in a law enforcement, open space or fire agency is preferred. ADDITIONAL REQUIREMENTS: Must possess a valid certified typing test issued by a state agency, county agency or an accredited educational institution with a minimum score of forty (40) net WPM. The typing test must have occurred within the last 12 months.

Local typing tests may be taken Monday - Friday 8am to 3:30pm at the following locations: NM Workforce Connection, 501 Mountain Rd NE, Albuquerque, NM 87102 OR Sandoval Workforce Connection, 301 Rail Runner Ave, Bernalillo, NM 87004. Must pass Drug Test, Hearing Test, Criminal Records check, and Background check. Must pass CritiCall computer-based assessment.

Must be able to work holidays, weekends, irregular hours and shift work may be required with possible extension of shift hours, at times with short notice. Possession of National Incident Management System (NIMS) Certification preferred. Possession of National Crime Information Center (NCIC) Certification within six (6) months from date of hire.

One (1) year probationary period is required for this position. For Telecommunication Operator I C1 (Non-Certified): Possession of a New Mexico Department of Public Safety Telecommunicator Certification within one (1) year from date of hire. For Telecommunication Operator I C1C (Certified): Possession of a New Mexico Department of Public Safety Telecommunicator Certification.

Please click here for more information before applying. Working Conditions Environmental: 24/7 emergency dispatch center operation setting; secure indoor environment, exposure to computer screens; frequent exposure to noise levels which may cause distractions; work in confined spaces, irregular work hours and shifts. Physical: Essential and supplemental functions may require maintaining physical conditions necessary for sitting long periods of time and working on routine, emergency situations under stressful conditions; light lifting; bending, stooping, kneeling, twisting, turning, squatting, walking and pushing; extensive use of computer keyboard, mouse and monitor.

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