Workflow Optimization Jobs in Maryland (NOW HIRING)

Artificial Intelligence; Advanced Technology; The very best in patient care.  With decades of expertise, RadNet is Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet’s success is its people with the commitment to a better healthcare experience.  When you join RadNet as our Workflow Optimization Specialist, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators achieve the best clinical outcomes.

JOB SUMMARY

The Workflow Optimization Specialist will drive operational efficiency by designing, implementing, and managing automated workflows and digital solutions using Smartsheet and/or Microsoft 365. This role bridges the gap between business needs and technology, eliminating manual bottlenecks and building scalable, user-friendly systems that empower teams to work smarter.

The successful candidate will have a strong understanding of business processes and the ability to translate complex requirements into structured, automated digital solutions. Common objectives will include maintaining high-quality, customer-focused service delivery, ensuring compliance, and preserving transaction accuracy and efficiency. This position will collaborate cross-functionally with colleagues across departments to achieve common objectives.

You will:

Solution Design & Implementation

• Design, build, and maintain dynamic workflows, dashboards, and automated alerts using Smartsheet and/or M365 tools.
• Leverage advanced platform features such as Smartsheet DataMesh, Dynamic View, and Control Center, or M365 tools including Power Automate, Power Apps, and SharePoint.
• Translate complex business requirements into structured, automated digital processes.
• Experience building complex Smartsheet solutions involving conditional logic, cross-sheet references, and data automation.
• Ability to create and manage data-driven dashboards in tools such as Power BI, Tableau, or Excel to visualize project KPIs and performance.
• Experience developing and maintaining process maps, flowcharts, and visual documentation to outline current and future-state workflows.
  Process Optimization.
• Audit current operational processes and identify bottlenecks or inefficiencies.
• Develop strategies to transition manual, paper-based, or siloed tasks into streamlined digital workflows.
• Analyze existing workflows, perform benchmark gap analysis, and assist in the design to transform workflows.
• Establish standardization and best practices for platform usage across departments.
• Develop processes and procedures to effectively meet or exceed customer expectations.

If You Are:

• Bachelor’s degree in Business Administration, Information Technology, or a related field. Equivalent combination of education and experience considered.
• 2–4 years of experience in business analysis, operations, or process optimization.
• Proven hands-on experience building solutions in Smartsheet (Certification highly preferred) and/or Microsoft 365 Power Platform.
• Demonstrated experience leading others in process analysis and redesign initiatives.
  Skills & Competencies
• Analytical Thinking: Strong ability to map out processes, identify inefficiencies, and design intuitive technical solutions.
• Project Management: Excellent organizational skills to manage multiple optimization projects simultaneously, with the ability to prioritize and present status to management.
• Communication: Ability to clearly explain technical solutions to non-technical stakeholders and train end users. Must have strong written and verbal communication skills.

Ideal Candidate will possess:

• Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co-workers, patients, visitors, and vendors.
• Demonstrates initiative, personal awareness, professionalism and integrity, and exercise confidentiality in all areas of performance.
• Follows all local, state and federal laws concerning employment to include but not limited to: I-9, Harassment, EEOC, Civil rights and ADA.
• Follows OSHA regulations, RadNet and site protocols, policies and procedures.
• Follows HIPAA, compliance, privacy, safety and confidentiality standards at all times.
• but not limited to: I-9, Harassment, EEOC, Civil rights and ADA.
• Follows OSHA regulations, RadNet and site protocols, policies and procedures.
• Follows HIPAA, compliance, privacy, safety and confidentiality standards at all times.

Pay Range $70,000 - $95,000 per year