Workflow Automation Jobs in Austin, TX (NOW HIRING)

TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk.

At TrendAI™, we’re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future.

AI Fearlessly. TrendAI is hiring a Director, Threat News Monitoring and AI Workflow Management to join the Threat Research Insights and Impact (TRII) team. TRII translates TrendAI’s threat research into business impact through publication, amplification, listening, and measurement. This is a management role that leads the operational engine for TRII’s listening, response, and analytics functions. It includes being responsible for the team’s continuous awareness function: identifying which external and internal signals warrant a response, directing how those signals become published content, and quantifying the impact of TRII’s output. The role also owns the data and measurement program for threat research at TrendAI.

Based in Austin (preferred), it anchors North America coverage and partners closely with colleagues in Asia.

Own the workflow for TRII’s end-to-end rapid-response operating model — from signal detection through triage, drafting, editing, and publication of a TrendAI point of view within 24 hours — for threat intelligence news, breaches, incidents, competitor announcements, and other industry developments that affect customers.

Design, build, and continuously improve AI-driven workflows and tooling to improve that operating model (triage, drafting assistance, editorial handoff, measurement) that compress the time between signal detection and content going live.

Lead and develop a team: market intelligence managers (competitive benchmarking and signal monitoring) and a data and automation Lead (analytics stack, listening tools, workflow automation).

Partner closely with TrendAI Threat Research team to source technical input fast, and with TRII’s editorial/publishing team to hand off triaged signals for rapid writing, editing, and publication.

Run the continuous monitoring program covering emerging threats, breaking incidents, notable threat actor activity, and collaborate with colleagues to integrate market signals for competitor/industry news across external and internal sources.

Own the measurement program for TRII’s output — reach, influence, and downstream business indicators — and report progress through standard business cadences.

Set and drive SLAs for rapid response (e.g., the 24‑hour target), track cycle time from signal to publication, and drive process improvements to hit it consistently.

Represent TRII in cross‑functional incident coordination, ensuring clear ownership, intake paths, and internal communications during significant events.

Must-have 10+ years of experience in cybersecurity, threat intelligence, security communications, or a related discipline, including 3+ years managing people (not just influencing), ideally including managers or senior individual contributors.

Demonstrated experience designing or scaling AI‑assisted operational workflows — triage, drafting, measurement — in a fast‑moving content, intelligence, or newsroom‑style environment.

Working knowledge of the threat intelligence and threat research landscape: standard frameworks, disclosure norms, the distinctions between TTPs, incidents, breaches, campaigns, vulnerabilities, exploits, etc.

Demonstrated proficiency with measurement, analytics, and social listening platforms, and the ability to translate quantitative findings into clear business narratives.

Strong editorial judgment and news sense — able to separate signal from noise across a high‑volume stream of inputs and make fast go/no‑go calls under time pressure.

Experience working effectively across time zones, particularly with teams based in Asia, and willingness to flex schedule during significant incidents.

Bachelor’s degree or equivalent professional experience.

Experience partnering with or embedded alongside an editorial/writing team to hit rapid publication SLAs.

Excellent written communication for both leadership audiences and fast‑turn external content.

Background in newsroom, breaking‑news, or rapid response operations.

Hands‑on experience with AI agent or automation tooling for content or intelligence workflows.

Location in Austin, Texas, for hybrid work 2 days a week.

• Comprehensive medical, dental and vision insurance
• Life insurance
• Short & Long Term Disability
• Pre‑partum, maternity, parental and medical leave
• Mental Health Wellness Program
• Adoption Assistance
• Wellness Incentive
• Pet Insurance
• 401(k) with company match
• Paid Time Off
• 14 Annual Holidays
• Tuition Assistance
• Employee Resource Groups

We offer competitive compensation with bonus opportunity tied to company performance, along with room to enhance your skills through ongoing learning and broad technological opportunities. Achieving work‑life balance is a priority, complemented by team activities, fostering an environment rooted in equity, inclusion, and collaboration, that is reflected in both our culture and our work. Be Passionate. Be Innovative. Be a Trender.

This position does not offer sponsorship for work permit applications or renewals, either now or in the future. Candidates must be authorized to work in the U.S. without the need for employment‑based visa sponsorship, both currently and moving forward. The company will not sponsor applicants for U.S. work visa status for this role (including, but not limited to, H‑1B, L‑1, TN, O‑1, E‑3, H‑1B1, F‑1, J‑1, OPT, CPT or any other employment‑based visa).

Trend Micro provides equal employment opportunity for all applicants and employees. Trend Micro does not unlawfully discriminate on the basis of race, color, religion, sex, pregnancy and childbirth or related medical conditions, national origin, ancestry, age, physical or mental disability, medical condition, family care leave status, veteran status, marital status, sexual orientation, or gender identity.