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Workday Support Remote Jobs in Raleigh, NC (NOW HIRING)

Workday Job Profile: Sr. Assortment Planner Business/Posting Title: Sr. Assortment Planner ... Location & Work Availability This position is Hybrid (4 days in office, 1 day remote), based at our ...

Senior Analyst Retirement

Cary, NC ยท Remote

$65K - $104K/yr

You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us ... Workday experience is required * Candidates must already have a work authorization that would ...

Workday Job Profile: Sr. Pricing Analyst Business/PostingTitle: Sr. Pricing Analyst Grade: 9 Job ... Learn the important aspects of the supported business to become involved in key business decisions.

Inventory Specialist

Raleigh, NC ยท On-site +1

$17.25 - $21.75/hr

Workday Job Profile: Inventory Specialist Business/Posting Title: Inventory Specialist Grade: 7 Job ... This position is Hybrid (4 days in office, 1 day remote), based at our corporate headquarters in ...

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Workday Support Remote information

See Raleigh, NC salary details

$34.5K

$101.2K

$155.5K

How much do workday support remote jobs pay per year?

As of Jun 5, 2026, the average yearly pay for workday support remote in Raleigh, NC is $101,168.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,000.00 and $124,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Workday Support Remote professional, and why are they important?

To thrive as a Workday Support Remote professional, you need a solid understanding of Workday HCM or Finance modules, problem-solving abilities, and relevant experience in HRIS or ERP systems. Familiarity with Workday tools, ticketing systems like ServiceNow, and certifications such as Workday Pro or Workday Certified are typically expected. Strong communication, attention to detail, and customer service skills help you resolve issues efficiently and collaborate across remote teams. These competencies ensure quick resolution of user challenges, maximize system performance, and enhance overall user satisfaction.

What are some common challenges faced by Workday Support professionals working remotely, and how can they overcome them?

Workday Support professionals working remotely often encounter challenges such as troubleshooting complex issues without direct access to end users, maintaining effective communication with cross-functional teams, and staying up-to-date with Workday updates. Overcoming these hurdles typically involves leveraging collaboration tools, establishing clear communication channels, and participating in regular virtual training sessions. Building a strong network within the organization and documenting solutions thoroughly can also help ensure timely and accurate support for users.

What is a Workday Support Remote position?

A Workday Support Remote position involves providing technical assistance and troubleshooting for users of the Workday software platform, all while working from a remote location. These professionals help resolve system issues, answer user questions, and ensure that Workday operates smoothly for clients or employees. They often collaborate with HR, payroll, and IT teams to support system updates, integrations, and day-to-day functionality. This role requires strong problem-solving skills, knowledge of Workday modules, and the ability to communicate effectively with users remotely.

What is the difference between Workday Support Remote vs Workday Analyst?

AspectWorkday Support RemoteWorkday Analyst
Required CredentialsWorkday certifications, basic HR/finance knowledgeWorkday certifications, HR/finance background, analytical skills
Work EnvironmentRemote, support-focused, customer serviceRemote or on-site, analysis and configuration tasks
Employer & Industry UsageHR and payroll service providers, large corporationsConsulting firms, large enterprises, HR departments
Common Search & ComparisonYesYes

Workday Support Remote primarily involves assisting users with Workday system issues and providing support, while Workday Analyst focuses on analyzing, configuring, and optimizing Workday modules. Both roles often require similar certifications and can be remote, but their core responsibilities differ in support versus analysis.

What cities near Raleigh, NC are hiring for Workday Support Remote jobs? Cities near Raleigh, NC with the most Workday Support Remote job openings:

Leadership Learning Experience Designer (Open to Remote)

Archgroup

Raleigh, NC โ€ข Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago


Job description

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility.

Position Summary

The Leadership Learning Experience Designer plays a critical role in the Leadership Development Center of Excellence (COE), designing highquality learning experiences for leaders across the enterprise. This role blends instructional design, visual storytelling, and usercentered experience design to turn leadership frameworks, concepts, and expectations into learning that is clear, practical, engaging, and easy to apply at work.

The Designer owns the visual and experiential quality of leadership learning-creating polished, executiveready PowerPoint decks for facilitated programs and designing selfpaced digital learning and microlearning that supports real behavior change.

Working closely with Leadership Development Partners and other key stakeholders, this role translates leadership strategy and content into cohesive learning experiences across live, virtual, and digital formats. The Designer applies adult learning, UX, and visual design principles to ensure leadership learning is consistent, scalable, and recognizable across the enterprise.

The ideal candidate takes pride in craftsmanship, has a strong design point of view, and is comfortable with learning flow, visual hierarchy, cognitive load, and storytelling. They use authoring and design tools and responsibly take advantage of AI-enabled tools to speed design and development.

This role is open to remote candidates, with a strong preference for those based in the EST or CST time zone.

Key Responsibilities

Learning Design & Development

  • Design and develop interactive eLearning, microlearning, simulations, and video using traditional authoring tools (e.g., Storyline, Rise, Captivate) and AI-assisted platforms.
  • Craft and enhance PowerPoint decks, job aids, and learning materials for instructor-led programs and ongoing performance support.
  • Apply user-centered, visual, and adult-learning principles to build intuitive, engaging learning experiences across modalities.

Learning Technology & Platform Support

  • Build, package, test, and publish learning content in LMS/LXP or other learning platforms (e.g., Docebo, Degreed), partnering with the learning systems administrator as needed.
  • Test learning content across devices/browsers and validate tracking/analytics (e.g., SCORM/xAPI) prior to launch; troubleshoot content-level issues and coordinate fixes with the learning systems administrator and vendors as needed.

Collaboration & Project Management

  • Partner with Leadership Development Partners, HR Business Partners, and other key stakeholders to appropriately scope requests, define outcomes, and translate objectives into learning solutions.
  • Manage timelines, review cycles, and deliverables; continuously improve the design/development workflow (including AI) where it adds value.
  • Develop facilitator guides, participant guides, run-of-show agendas, and supporting materials to enable consistent delivery of instructor-led and virtual sessions.

Content Governance & Standards

  • Maintain design standards, templates, branding guidelines, and QA checklists (accessibility, usability, tracking); document build/publish standards.
  • Maintain and refresh learning assets over time (updates, versioning, and retirements) based on business changes, feedback, and performance data.
  • Ensure compliance with accessibility standards (e.g., WCAG, Section 508) and usability best practices.
  • Use feedback and analytics to evaluate effectiveness and iterate on learning assets.

Qualifications

Education & Experience

  • Bachelor's degree in Instructional Design, Educational Technology, Multimedia Design, or related field (or equivalent experience)
  • 3-5 years designing learning experiences in a corporate/enterprise setting
  • Experience publishing content in an LMS/LXP and supporting launch/testing (not LMS administration)

Skills & Competencies

  • Proficiency in authoring tools (e.g., Articulate Storyline/Rise, Captivate, Camtasia)
  • Working knowledge of SCORM/xAPI and responsive build considerations
  • Familiarity with visual design and video tools (e.g., Adobe Creative Suite, Vyond, Canva)
  • Portfolio or work samples demonstrating learning experience design and polished visual output
  • Ability to consult with stakeholders to clarify needs, define outcomes, and iterate based on feedback
  • Comfort using generative AI to create storyboards, refine content, and draft assessments
  • Strong attention to detail, creativity, and problem-solving
  • Ability to manage multiple projects and meet deadlines in a fast-paced environment
  • Excellent communication and collaboration skills, with a service-oriented mindset

Preferred

  • Experience with AI-assisted authoring tools (e.g., Workday Sana, Docebo Shape)
  • Background in user experience (UX) design or human-centered design
  • Experience running lightweight user testing/usability reviews and iterating designs

#LI-AT1

#LI-remote

Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits.

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team.

10200 Arch Capital Services LLC