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Work Study Cell Phone Customer Service Jobs in Springfield, MO

Customer Service

Springfield, MO · On-site

$14.50 - $19.75/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment

Team members in this role are provided with a vehicle, uniforms, tools, cell phone, tablet, and gas ... of customer concerns, needs, and up-selling opportunities. * Documents all work performed and ...

... phone, chat and video teller machines. Primary Location/Schedule: * 3050 S. Delaware Ave., ... Excellent work environment where you are appreciated and recognized for your individual efforts and ...

Night Customer Service Associate

Springfield, MO · On-site

$13.25 - $18.25/hr

Work alongside our Fleet Manager Group and drivers to develop solutions that provide excellent ... Answer and respond to phone calls and questions from customers. * Resolve problems real-time and ...

Customer Service Representative

Ozark, MO · On-site

$14.25 - $19.50/hr

And schedules that work with you, not against you? That's right, we live to beat the rush and make ... Ability to communicate verbally with customers and co-workers to process orders both over the phone ...

Customer Service Representative

Ozark, MO · On-site

$14.25 - $19.50/hr

And schedules that work with you, not against you? That's right, we live to beat the rush and make ... Ability to communicate verbally with customers and co-workers to process orders both over the phone ...

Customer Service Representative

Republic, MO · On-site

$15.25 - $20.75/hr

And schedules that work with you, not against you? That's right, we live to beat the rush and make ... Ability to communicate verbally with customers and co-workers to process orders both over the phone ...

Customer Service Representative

Ozark, MO · On-site

$14.25 - $19.50/hr

And schedules that work with you, not against you? That's right, we live to beat the rush and make ... Ability to communicate verbally with customers and co-workers to process orders both over the phone ...

Customer Service Representative

Republic, MO

$15.25 - $20.75/hr

And schedules that work with you, not against you? That's right, we live to beat the rush and make ... Ability to communicate verbally with customers and co-workers to process orders both over the phone ...

Customer Service Representative

Ozark, MO · On-site

$14.25 - $19.50/hr

And schedules that work with you, not against you? That's right, we live to beat the rush and make ... Ability to communicate verbally with customers and co-workers to process orders both over the phone ...

Customer Service Specialists work closely with wholesale and retail customers to determine their ... phone by determining needs and presenting appropriate products and services * Build productive ...

Profit Sharing * Exclusive Discounts for gyms, car dealerships, cell phone plans, and more ... excellent Customer Service! Welcoming and greeting Customers throughout the store, helping ...

Showing results 41-60

Work Study Cell Phone Customer Service information

See Springfield, MO salary details

$11

$20

$31

How much do work study cell phone customer service jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for work study cell phone customer service in Springfield, MO is $20.99, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.17 per hour, depending on experience, location, and employer.

What is a work study cell phone customer service job?

Work Study Cell Phone Customer Service jobs are part-time positions available to students, typically through a college or university's work-study program. In these roles, students assist customers with inquiries or issues related to cell phone services, such as billing, technical support, and account management. The job provides valuable customer service experience, helps students earn money to support their education, and often offers flexible hours to accommodate class schedules. Duties may be carried out in person, over the phone, or online, depending on the employer.

What are the key skills and qualifications needed to thrive as a work study cell phone customer service representative?

To thrive as a Work Study Cell Phone Customer Service representative, you need strong communication skills, basic knowledge of mobile devices and services, and typically a high school diploma or current student status. Familiarity with customer relationship management (CRM) systems, call center software, and troubleshooting tools is important for daily operations. Active listening, patience, and problem-solving abilities help you effectively address customer inquiries and build rapport. These skills ensure efficient resolution of customer issues, high satisfaction, and smooth workflow in a fast-paced support environment.

What are some common challenges faced by work study cell phone customer service representatives, and how can they be addressed?

Work Study Cell Phone Customer Service representatives often encounter challenges such as handling a high volume of calls, troubleshooting diverse technical issues, and communicating with customers who may be frustrated or unfamiliar with technology. To address these challenges, representatives benefit from thorough training on common device problems and customer service protocols, as well as ongoing support from supervisors and peers. Maintaining patience, staying organized, and utilizing available resources or knowledge bases also help ensure successful interactions and professional growth.

What is the difference between Work Study Cell Phone Customer Service vs Work Study Retail Associate?

AspectWork Study Cell Phone Customer ServiceWork Study Retail Associate
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentCall centers, customer support offices, retail storesRetail stores, shopping malls, electronics outlets
Employer & IndustryTelecom companies, retail chains, tech storesElectronics retailers, mobile carriers, retail chains
Job FocusHandling customer inquiries, troubleshooting, account managementAssisting customers, sales support, product knowledge

Both roles involve customer interaction and require communication skills, but Work Study Cell Phone Customer Service focuses on technical support and account management in call centers or support offices, while Work Study Retail Associate emphasizes in-person sales and customer assistance in retail environments. The choice depends on your preferred work setting and specific skills.

What cities near Springfield, MO are hiring for Work Study Cell Phone Customer Service jobs?

Cities near Springfield, MO with the most Work Study Cell Phone Customer Service job openings:

Infographic showing various Work Study Cell Phone Customer Service job openings in Springfield, MO as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $43,657 per year, or $21 per hour.

Customer Service Representative

Security Finance

Springfield, MO • On-site

$14.50 - $19.75/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 22 days ago


Security Finance rating

7.3

Company rating: 7.3 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

123rd of 152 rated financial services


Job description

Description
  • Do you thrive on making a positive, lasting impact on people?
  • Do you have customer service experience?
  • Are you looking for an opportunity to learn a new industry, with paid on the job training?
  • Do you want multiple opportunities to advance your career?
  • Do you want to work in an open, office environment?

You're the first face customers see and the most important memory, because you'll be the one who helps them, over the phone and in-person, when they have a financial need. No prior finance experience required - just bring your customer centric attitude and we'll teach you the rest!
In this role, you can expect to:
  • Provide outstanding customer service both on the phone and in-person.
  • Market for new and continued customer business.
  • Prepare and process loans and income tax returns.

We offer:
  • TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training. We are committed to helping you build a solid foundation and do your job to the best of your abilities.
  • An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee), dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time.
  • Monthly Bonus Potential - You have the ability to earn a monthly bonus when your team meets your branch goals!
  • Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more.
  • Growth Potential - We believe in fostering our employees' talents and providing a pathway for their individual career story.

We are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate. Thanks to our conveniently located branches, we are honored to provide personal service from people our customers know they can trust. At Security Finance, it is about being good members of our community, helping neighbors in times of need, and treating customers with the respect they deserve.
Come Begin Your Story! Apply today!

What Security Finance employees say

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