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Work Study Cell Phone Customer Service Jobs in Springfield, MO

U-Haul

Customer Service Representative

Springfield, MO · On-site

$14.50 - $19.75/hr

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ... The work involves moderate risks or discomforts which require special safety precautions, e.g ...

U-Haul

Customer Service Representative

Springfield, MO · On-site

$14.50 - $19.75/hr

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ... The work involves moderate risks or discomforts which require special safety precautions, e.g ...

U-Haul

Customer Service Representative

Springfield, MO · On-site

$14.50 - $19.75/hr

Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ... The work involves moderate risks or discomforts which require special safety precautions, e.g ...

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All JobsWork Study Cell Phone Customer Service JobsWork Study Cell Phone Customer Service Jobs in Springfield, MO

Work Study Cell Phone Customer Service information

See Springfield, MO salary details

$11

$20

$31

How much do work study cell phone customer service jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for work study cell phone customer service in Springfield, MO is $20.99, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.17 per hour, depending on experience, location, and employer.

What is a work study cell phone customer service job?

Work Study Cell Phone Customer Service jobs are part-time positions available to students, typically through a college or university's work-study program. In these roles, students assist customers with inquiries or issues related to cell phone services, such as billing, technical support, and account management. The job provides valuable customer service experience, helps students earn money to support their education, and often offers flexible hours to accommodate class schedules. Duties may be carried out in person, over the phone, or online, depending on the employer.

What are the key skills and qualifications needed to thrive as a work study cell phone customer service representative?

To thrive as a Work Study Cell Phone Customer Service representative, you need strong communication skills, basic knowledge of mobile devices and services, and typically a high school diploma or current student status. Familiarity with customer relationship management (CRM) systems, call center software, and troubleshooting tools is important for daily operations. Active listening, patience, and problem-solving abilities help you effectively address customer inquiries and build rapport. These skills ensure efficient resolution of customer issues, high satisfaction, and smooth workflow in a fast-paced support environment.

What are some common challenges faced by work study cell phone customer service representatives, and how can they be addressed?

Work Study Cell Phone Customer Service representatives often encounter challenges such as handling a high volume of calls, troubleshooting diverse technical issues, and communicating with customers who may be frustrated or unfamiliar with technology. To address these challenges, representatives benefit from thorough training on common device problems and customer service protocols, as well as ongoing support from supervisors and peers. Maintaining patience, staying organized, and utilizing available resources or knowledge bases also help ensure successful interactions and professional growth.

What is the difference between Work Study Cell Phone Customer Service vs Work Study Retail Associate?

AspectWork Study Cell Phone Customer ServiceWork Study Retail Associate
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentCall centers, customer support offices, retail storesRetail stores, shopping malls, electronics outlets
Employer & IndustryTelecom companies, retail chains, tech storesElectronics retailers, mobile carriers, retail chains
Job FocusHandling customer inquiries, troubleshooting, account managementAssisting customers, sales support, product knowledge

Both roles involve customer interaction and require communication skills, but Work Study Cell Phone Customer Service focuses on technical support and account management in call centers or support offices, while Work Study Retail Associate emphasizes in-person sales and customer assistance in retail environments. The choice depends on your preferred work setting and specific skills.

What cities near Springfield, MO are hiring for Work Study Cell Phone Customer Service jobs?

Cities near Springfield, MO with the most Work Study Cell Phone Customer Service job openings:

Work Study Cell Phone Customer Service jobs near you
Infographic showing various Work Study Cell Phone Customer Service job openings in Springfield, MO as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $43,657 per year, or $21 per hour.

Customer Service - Work Study

Missouri State University

Springfield, MO • On-site

$15/hr

Full-time

Posted 17 days ago

Missouri State University rating

6.4

Company rating: 6.4 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

532nd of 628 rated colleges and universities

Job description

Posting Details
Posting Details
Position Title
Customer Service - Work Study
Student Status
Work Study Required- You are required to be a Federal Work Study Recipient to hold this position.
Work Location
Springfield Campus
Department
School of Nursing
Hiring Range
15.00
Sponsorship Information
Applicants must be currently authorized to work for ANY employer in the United States on a full-time basis. This position is not eligible for work visa sponsorship.
Department/Employer Operating Hours
M-F; 8am - 5pm
How many hours per week are required?
10 hours preferred but negotiable
Description of Primary Duties
Customer service for students, faculty, staff and visitors; answering phone; making copies; help with marketing promotional materials for School of Nursing events
Required Qualifications
MSU student, NON pre-nursing or BSN students (due to confidentiality issues)
Required Certifications
NA
Additional Qualifications
NA
Special Instructions to Applicants
Proof of work study award (please note - only work study awarded students will be hired due to financial constraints)
Contact Information
tammyshelton@missouristate.edu
Disclaimer
Disclaimer for off campus positions only.
#STU
Equal Opportunity Statement
Non-Discrimination Statement
Missouri State University is a community of people with respect for diversity. The University emphasizes the dignity and equality common to all persons and adheres to a strict non-discrimination policy regarding the treatment of individual faculty, staff, and students. In accord with federal law and applicable Missouri statutes, the University does not discriminate on the basis of race, color, national origin (including ancestry, or any other subcategory of national origin recognized by applicable law), religion, sex (including marital status, family status, pregnancy, sexual orientation, gender identity, gender expression, or any other subcategory of sex recognized by applicable law), age, disability, veteran status, genetic information, or any other basis protected by applicable law in employment or in any program or activity offered or sponsored by the University. Sex discrimination encompasses sexual harassment, which includes sexual violence, and is strictly prohibited by Title IX of the Education Amendments of 1972.
This policy shall not be interpreted in a manner as to violate the legal rights of religious organizations or of military organizations associated with the Armed Forces of the United States of America.
The University maintains a grievance procedure incorporating due process available to any person who believes he or she has been discriminated against. Missouri State University is an Equal Opportunity employer. Inquiries concerning the complaint/grievance procedure related to discrimination on the basis of a protected class, including sexual harassment and sexual assault, or compliance with federal and state laws and guidelines, should be addressed to the Director, Office for Institutional Compliance, Carrington Hall 205, 901 S. National Ave., Springfield, Missouri 65897, Compliance@MissouriState.edu, 417-836-4252.
Posting Detail
Open Date
08/17/2026
Close Date
05/14/2027
Posting Number
20260112STU

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