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Work Study Call Center Trainer Jobs in Ohio (NOW HIRING)

DOCS, LLC

Call Center Agent

Kettering, OH · On-site

$13.25 - $17.50/hr

Call Center Agent Company Overview At DOCS Dermatology Group, we are not just one of the largest ... Ability to work quickly, remain calm, and adapt in a constantly changing environment. * Maintain ...

Nexxaworks

Call Center Representative

Cincinnati, OH

$15.25 - $19.25/hr

As a Call Center Representative, you will be the first point of contact for customers, resolving ... Collaborative and innovative work environment * Skill development through hands-on experience and ...

DOCS, LLC

Call Center Agent

Kettering, OH · On-site

$13.25 - $17.50/hr

Call Center Agent Company Overview At DOCS Dermatology Group, we are not just one of the largest ... Ability to work quickly, remain calm, and adapt in a constantly changing environment. * Maintain ...

Sparkbit 360

Call Center Representative

Cincinnati, OH · On-site

$17 - $28/hr

As a Call Center Representative, you will handle inbound and outbound calls, address customer ... Professional development and training * Supportive and collaborative team environment * Travel ...

Sparkbit 360

Call Center Representative

Cincinnati, OH · On-site

$15.25 - $19.25/hr

As a Call Center Representative, you will handle inbound and outbound calls, address customer ... Professional development and training * Supportive and collaborative team environment * Travel ...

Fleet Response

Call Center Representative

Hudson, OH · On-site

$14.50 - $18.25/hr

Fleet Response Call Center Representative Fleet Response's mission is to provide innovative and ... Work Schedule: Throughout the training period, your schedule may vary contingent upon your trainer ...

Alphabe Insight Inc

Call Center Representative

Cincinnati, OH · On-site

$15.25 - $19.25/hr

As a Call Center Representative, you will be the first point of contact for customers, resolving ... Collaborative and innovative work environment * Skill development through hands-on experience and ...

Alphabe Insight

Call Center Representative

Columbus, OH · On-site

$47K - $51K/yr

Call Center Representative At Biz Voice Boost, we believe that meaningful connections drive ... Comprehensive training and ongoing development. * Supportive, collaborative, and inclusive work ...

Alphabe Insight

Call Center Representative

Cincinnati, OH · On-site

$37K - $40K/yr

Contribute to a positive and team-oriented work environment. Qualifications * Excellent verbal and ... Comprehensive training and ongoing development. * Collaborative and supportive team environment.

Equitas Health

Call Center Agent

Columbus, OH · On-site

$17.79 - $22.21/hr

Call Center Agent Established in 1984, Equitas Health is a regional not-for-profit community-based ... Contribute to a positive work environment by demonstrating unconditional positive regard to all ...

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All JobsWork Study Call Center Trainer JobsWork Study Call Center Trainer Jobs in Ohio

Work Study Call Center Trainer information

What are some common challenges faced by Work Study Call Center Trainers, and how can they be addressed?

Work Study Call Center Trainers often encounter challenges such as varying skill levels among student staff, managing high turnover, and ensuring consistent training quality. To address these, trainers can develop adaptable training materials, offer regular refresher sessions, and use feedback to tailor coaching methods. Building strong relationships and fostering a supportive team environment also helps new hires feel comfortable and confident, improving retention and performance.

How much do work study call center trainers usually pay?

Work study call center trainers typically earn between $10 and $15 per hour, depending on the institution and location. The pay may also vary based on experience, training responsibilities, and whether the role includes additional benefits or stipends.

What does a Work Study Call Center Trainer do?

A Work Study Call Center Trainer is responsible for training student employees who work in a call center, typically within a university or college setting. They develop training materials, lead instructional sessions, and provide ongoing support to ensure staff are prepared to handle calls professionally and effectively. Additionally, they may monitor performance, offer feedback, and assist with troubleshooting call center software and procedures. This role helps maintain high standards of customer service and ensures that call center operations run smoothly.

What are the key skills and qualifications needed to thrive as a Work Study Call Center Trainer?

To thrive as a Work Study Call Center Trainer, you need strong communication skills, experience in customer service, and familiarity with call center best practices, often supported by an associate's or bachelor's degree. Proficiency with call center management software, CRM systems, and training platforms is typically required. Exceptional interpersonal skills, patience, and the ability to motivate and coach others help trainers connect with trainees and foster a positive learning environment. These skills are essential to effectively prepare staff for high-quality customer interactions and ensure consistent performance standards in the call center.
What are the most commonly searched types of Call Center Trainer jobs in Ohio? The most popular types of Call Center Trainer jobs in Ohio are:
Work Study Call Center Trainer jobs near you

Call Center Agent

DOCS, LLC

Kettering, OH • On-site

$13.25 - $17.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Job description

Call Center Agent
Company Overview
At DOCS Dermatology Group, we are not just one of the largest dermatology practices in the nation; we are a dedicated community passionate about skin health! With more than 200 providers across 20 practice brands and 100+ locations in 10 states, we've been transforming the lives of our patients for more than 40 years. Our mission is clear: to prioritize our patients with outstanding medical, surgical, and cosmetic dermatology services, all delivered in a friendly, convenient, and compassionate environment.
Summary
We are looking for a Call Center Representative who enjoys speaking with patients to answer questions and provide scheduling assistance while ensuring a positive patient experience.
Job Responsibilities
  • Answer incoming phone calls for all locations
  • Actively listen to identify patient's needs, clarify information, and provide information and assistance with online scheduling.
  • Obtain and enter accurate demographic information.
  • Escalate concerns as appropriate and in a professional manner.
  • Direct calls to other departments.
  • Provide excellent customer service.
  • Other duties as assigned.

Benefits
  • Our benefits package includes medical, dental, and vision insurance, 401k matching, company paid life insurance, employee assistance program, and paid time off.

Minimum Qualifications
  • 1 year of experience in customer service or a related clinical environment.
  • Working knowledge of medical terminology.
  • Call center experience and web-based scheduling are a plus.
  • Ability to communicate effectively on the telephone.
  • Ability to work quickly, remain calm, and adapt in a constantly changing environment.
  • Maintain strictest confidentiality.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
DOCS Health logo

About DOCS Health

Sourced by ZipRecruiter

DOCS Health is a pioneering healthcare-based organization headquartered in Pipersville, PA, USA. Operating in the broad healthcare industry, DOCS Health prides itself on delivering state-of-the-art, tailored healthcare solutions to a diverse group of clients. The official website suggests that the company offers a wide range of services, including modern diagnostic solutions, innovative treatment options, and holistic healthcare services. DOCS Health was founded with the mission of revolutionizing healthcare services and seeking innovative solutions to healthcare challenges.

Industry

Hospitals

Company size

11 - 50 Employees

Headquarters location

Pipersville, PA, US

Year founded

1990

Social media

Facebook

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