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Work Order Jobs in New York (NOW HIRING)

Client Services Representative / Work Order Manager Essential Responsibilities Client Service * Serve as the primary contact for assigned client accounts. * Respond promptly to client requests via ...

Client Services Representative / Work Order Manager Essential Responsibilities Client Service * Serve as the primary contact for assigned client accounts. * Respond promptly to client requests via ...

Order Taker Love produce? So do we! At R Best Produce Inc., we pride ourselves on being an ... If you are a "people person" with a strong work ethic and excellent communication skills in both ...

Order Picker

Hackensack, NJ · On-site

$17.50 - $20.75/hr

Position Summary Pulls merchandise from stock for high-volume business delivery orders. Loads items ... If hired, you will be required to provide proof of authorization to work in the United States.

Order Picker

Hackensack, NJ · On-site

$17.50 - $20.75/hr

Position Summary Pulls merchandise from stock for high-volume business delivery orders. Loads items ... If hired, you will be required to provide proof of authorization to work in the United States.

Order Selector

Elizabeth, NJ · On-site

$25.40/hr

They work actively, safely, and independently to maintain the efficient flow of products through ... Items are placed on pallets and completed orders are moved to the loading dock staging area with an ...

Order Picker

Jersey City, NJ · On-site

$16.50/hr

Position: Order Picker Work Location: Jersey City, NJ 07307 Pay Rate: $16.50/hr Duration: 3+ Months role with high chances of extension/conversion Shift: (Sun - Thu) 5pm till done Dress Code: No ...

ORDER BUILDER

Edison, NJ · On-site

$19.12/hr

* We are hiring immediately for full time ORDER BUILDER positions. * Location : Canteen - 425 Raritan ... Why work for Canteen? Because you matter to us. At Canteen, we lead our industry by ensuring that ...

ORDER BUILDER

New Hyde Park, NY · On-site

$15.50 - $20.25/hr

* We are hiring immediately for full time ORDER BUILDER positions. * Location : Coffee Distributing ... Why work for Canteen? Because you matter to us. At Canteen, we lead our industry by ensuring that ...

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Work Order information

What are the key skills and qualifications needed to thrive as a work order coordinator?

To thrive as a Work Order Coordinator, you need strong organizational skills, attention to detail, and experience in facilities management or maintenance operations, often supported by a high school diploma or relevant certification. Familiarity with Computerized Maintenance Management Systems (CMMS), work order tracking software, and Microsoft Office is typically required. Excellent communication, problem-solving, and multitasking abilities help you coordinate efficiently with teams and vendors. These skills ensure timely and accurate completion of maintenance requests, supporting smooth facility operations and minimizing downtime.

How does a work order specialist typically collaborate with other departments to ensure tasks are completed efficiently?

A Work Order Specialist frequently interacts with maintenance teams, facility managers, and sometimes vendors to coordinate and track the progress of assigned tasks. They act as a communication hub, ensuring all relevant information is clearly documented and shared so that work is completed on time and according to specifications. This role often involves following up on outstanding orders, clarifying requirements, and updating stakeholders on status changes, making strong organizational and interpersonal skills essential for success.

What is a work order?

Work orders are formal requests, usually documented, that authorize and track maintenance, repair, or service tasks within an organization. They specify the details of the job to be completed, such as the location, required materials, deadlines, and responsible personnel. Work orders help ensure that tasks are completed efficiently, properly documented, and billed correctly if necessary. They are commonly used in industries like facilities management, manufacturing, and field service operations.

What is the difference between Work Order vs Maintenance Technician?

AspectWork OrderMaintenance Technician
DefinitionA document or request for specific maintenance or repair tasks to be performedA skilled worker responsible for performing maintenance and repairs based on work orders
CredentialsTypically no formal credentials required; may include basic trainingOften requires technical certifications or vocational training
Work EnvironmentOffice or maintenance department, on-site at facilitiesOn-site at facilities, performing hands-on repair work
UsageUsed to initiate and track maintenance tasksPerforms the tasks specified in work orders

In summary, a work order is a request or instruction for maintenance work, while a maintenance technician is the professional who executes those tasks. Understanding the difference helps in managing maintenance processes effectively.

Infographic showing various Work Order job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Work Order Manager

UMG Cleaning

Englewood, NJ

$50K - $52K/yr

Full-time

Posted 24 days ago


Job description

Job Title: Client Services Representative / Work Order Manager


Essential Responsibilities

Client Service
  • Serve as the primary contact for assigned client accounts.
  • Respond promptly to client requests via phone, email, and customer portals.
  • Build strong relationships through professional and proactive communication.
  • Provide regular updates on work order status and service completion.
  • Ensure client satisfaction by resolving issues quickly and effectively.
  • Escalate unresolved concerns to Operations Management when necessary.
Work Order Management
  • Receive, review, and prioritize incoming work orders.
  • Dispatch work orders to Area Managers, Supervisors, or subcontractors.
  • Monitor work orders from creation through completion.
  • Ensure all work orders meet client response-time requirements (SLAs).
  • Verify completion notes, photos, and supporting documentation before closing work orders.
  • Follow up on overdue or incomplete work orders.
  • Maintain accurate records within the company's CMMS or work order management system.
Scheduling & Dispatch
  • Coordinate emergency service requests.
  • Schedule recurring and one-time cleaning services.
  • Coordinate staffing with Operations and Area Managers.
  • Monitor technician and cleaning crew availability.
  • Ensure proper labor coverage for scheduled services.
Administrative Duties
  • Update customer records and service histories.
  • Create service reports and completion summaries.
  • Process purchase orders and work authorizations.
  • Assist Accounting with billing support and work order verification.
  • Track service trends and recurring issues.
  • Maintain organized electronic documentation.
Operations Support
  • Communicate daily priorities with field management.
  • Assist with onboarding new client locations.
  • Coordinate supply requests when necessary.
  • Monitor service performance metrics.
  • Identify opportunities to improve operational efficiency.

UMG Cleaning logo

About UMG Cleaning

Sourced by ZipRecruiter

Welcome to UMG Cleaning! Since 2007, we have been providing unbeatable commercial cleaning services to businesses across the United States. After years of seeing firsthand the missing holes that many professional cleaning companies have, we decided it was time to create a cleaning company that can handle it all — enter UMG Cleaning!

Industry

Personal services

Company size

51 - 200 Employees

Headquarters location

Bellport, NY, US

Year founded

2007

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