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Work From Home Video Game Support Jobs in Rochester, NY

HMG Careers

Work From Home Sales Specialist

Honeoye, NY · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

HMG Careers

Work From Home Sales Specialist

Walworth, NY · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

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All JobsVideo Game Support JobsWork From Home Video Game Support JobsWork From Home Video Game Support Jobs in Rochester, NY

Work From Home Video Game Support information

See Rochester, NY salary details

$12

$18

$22

How much do work from home video game support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for work from home video game support in Rochester, NY is $18.31, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $19.90 per hour, depending on experience, location, and employer.

What is a work from home video game support?

A Work From Home Video Game Support job involves assisting players with technical issues, gameplay questions, and account-related concerns via chat, email, or phone. You’ll troubleshoot problems, provide solutions, and ensure a positive gaming experience. This role requires strong communication skills, familiarity with video games, and the ability to work independently. Companies may provide training on specific games and support tools. It’s a great opportunity for gamers who enjoy helping others while working remotely.

What does a work from home video game support specialist do?

As a work from home video game support specialist, your day usually involves responding to player inquiries via chat, email, or phone, helping diagnose technical issues, and providing solutions for gameplay or account problems. You may also collaborate with other team members or escalate complex issues to higher-level support or development teams. Your schedule often depends on the employer but may include set shifts or flexible hours, and regular communication is maintained through online platforms. The work is fast-paced and requires adaptability, but it also offers opportunities to learn about new games, tools, and customer service techniques.

What skills and qualifications are needed for work from home video game support?

To thrive as a Work From Home Video Game Support specialist, you need strong troubleshooting abilities, excellent written and verbal communication skills, and a basic understanding of gaming platforms and hardware. Familiarity with help desk ticketing systems, remote desktop tools, and commonly used communication platforms like Slack or Discord is frequently expected. Outstanding soft skills include patience, active listening, and the ability to remain calm under pressure while assisting frustrated customers. These qualifications are critical for quickly diagnosing technical issues, providing top-notch customer experiences, and maintaining positive interactions in a remote environment.

What are popular job titles related to Work From Home Video Game Support jobs in Rochester, NY?

For Work From Home Video Game Support jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Work From Home Video Game Support jobs in Rochester, NY look for?

The top searched job categories for Work From Home Video Game Support jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Work From Home Video Game Support jobs?

Cities near Rochester, NY with the most Work From Home Video Game Support job openings:

Work From Home Video Game Support jobs near you
Infographic showing various Work From Home Video Game Support job openings in Rochester, NY as of June 2026, with employment types broken down into 2% As Needed, 54% Full Time, 42% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $38,102 per year, or $18.3 per hour.

Work From Home Sales Specialist

HMG Careers

South Lima, NY • Remote

$69K/yr

Full-time

Re-posted 10 days ago

Job description

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based

This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families.

What We Offer

  • Remote, work-from-home career
  • Average first-year earnings of $69K through commissions and bonuses
  • Increased earning potential in later years through performance and renewals
  • Residual income opportunities through client renewals
  • Unionized position with stock options
  • Comprehensive benefits package including medical, dental, and prescription coverage
  • Ongoing training and mentorship from experienced managers
  • High-quality leads provided with no cold calling friends or family
  • Flexible scheduling within a career-focused structure
  • Advancement and recognition opportunities with promotion from within
  • Supportive and collaborative virtual team environment

Qualities We Value

  • Willingness to learn and be coached through structured training
  • Friendly, outgoing, and professional communication style
  • Genuine desire to help others by providing guidance and solutions
  • Strong verbal communication and relationship-building skills
  • Sales or customer service experience is helpful but not required

Qualifications

  • Laptop or desktop computer with a working camera
  • Insurance license required or willingness to obtain one
  • Basic computer skills
  • Must reside in North America including the United States or Canada
  • We do not hire candidates residing outside North America

Responsibilities

  • Contact provided leads to schedule virtual meetings with clients
  • Present benefit programs and assist clients with enrollment
  • Build and maintain strong client relationships
  • Work closely with your manager to set goals and achieve them