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What is a work from home veteran?

A Work From Home Veteran job is a remote position designed for former military personnel, allowing them to leverage their skills in a flexible work environment. These jobs can range from customer service and consulting to IT and project management. Many employers actively seek veterans for remote roles due to their discipline, teamwork, and problem-solving abilities. Depending on the employer, positions may offer specialized support or resources for transitioning veterans.

What skills and qualifications are needed to thrive as a work from home veteran?

To succeed as a Work From Home Veteran, strong self-motivation, time management, and proficiency in remote communication are essential, typically demonstrated by a history of successful remote work in professional settings. Familiarity with collaboration platforms such as Slack, Zoom, project management tools like Asana or Trello, and cloud-based file sharing systems is highly beneficial. Excellent written and verbal communication, adaptability, and problem-solving skills help individuals excel in maintaining productivity outside of a traditional office. These abilities are crucial for meeting deadlines, staying organized, and effectively collaborating with dispersed teams in a remote work environment.

What are common challenges faced by work from home veterans, and how are they addressed?

Work From Home Veterans often face challenges such as maintaining clear boundaries between work and personal life, staying productive without direct supervision, and ensuring effective communication with remote teams. To address these issues, veterans often implement structured daily routines, designate a specific home workspace, and use digital tools to track tasks and communicate regularly with colleagues. Many employers also provide virtual team-building activities and ongoing support to foster connection and engagement. By proactively managing these aspects, Work From Home Veterans create a focused, efficient, and collaborative remote work experience.

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Work From Home Veteran jobs near you
Infographic showing various Work From Home Veteran job openings in Puerto Rico as of August 2026, with employment types broken down into 67% Full Time, 24% Part Time, 3% Temporary, and 6% Contract. Highlights an 2% In-person, and 98% Remote job distribution.

Social Collaboration Administrator (Puerto Rico)

Collins Aerospace

Santa Isabel, PR • Remote

Full-time

Medical, Life, Retirement

Posted 16 days ago

Collins Aerospace rating

8.4

Company rating: 8.4 out of 10

Based on 251 frontline employees who took The Breakroom Quiz

33rd of 72 rated aerospace companies

Job description

Date Posted:

2026-07-29

Country:

United States of America

Location:

US-PR-SANTA ISABEL-B1 ~ Felicia Industrial Park - St B1 ~ BLDG 1

Position Role Type:

Remote

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance:

None/Not Required

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.

The following position is to join our RTX Enterprise Services team in Santa Isabel, Puerto Rico:

We are seeking a detail-oriented and proactive Social Collaboration Administrator to support and enhance our collaboration platform and services. This role serves as a key bridge between end users, internal stakeholders, and vendors- ensuring smooth operations, strong governance, and high-quality user experience. The ideal candidate thrives in a fast paced environment, enjoys problem solving, and is passionate about improving our collaboration platform and processes.

What You Will Do

  • Manage and resolve customer requests and issues through ServiceNow, ensuring timely and effective support
  • Engage directly with customers and stakeholders to understand needs, answer questions, and provide guidance on collaboration tools and processes
  • Develop and maintain reports and dashboards using Power BI to provide insights into platform usage, performance, and trends
  • Collaborate with external vendors to gather, refine, and manage requirements, ensuring alignment with business needs
  • Execute tasks for operations and maintenance for the service closely following standard work.
  • Execute and maintain governance processes for the collaboration platform, ensuring compliance with organizational standards and best practices
  • Identify opportunities for process improvements and automation to contribute to enhancing overall platform efficiency and increased user satisfaction
  • This position will reference written work instructions for guidance with daily job activities. Work instructions are available in English only.

Qualifications You Must Have

  • A University Degree or equivalent experience and minimum 2 years of prior relevant experience.

  • Experience working with ticketing system such as ServiceNow
  • Experience with Power Bi or similar reporting tools

Qualifications We Prefer

  • Strong customer focused mindset
  • Strong communication and stakeholder management skills
  • lity to manage multiple priorities and work independently
  • Strong organizational and problem solving skills
  • Experience with Igloo Software
  • Experience with ServiceNow
  • Experience with SAAS tool
  • Experience with vendor and managing requirements

What We Offer

Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Learn More & Apply Now!
Location: This position is remote. However, the successful candidate must be currently living in Puerto Rico.

Please consider the following role type definition as you apply for this role:
Remote: This position is currently designated as remote. Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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About Collins Aerospace

Sourced by ZipRecruiter

Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market.

Industry

Aviation

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

2018

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