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Work From Home Texting Factory Jobs in Springfield, TN

theITSC

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Remote IT Support (WFH Tech Advisor)

Ashland City, TN · Remote

$45K - $65K/yr

The ITSC's organizational structure provides agents the opportunity to work from home. HOURS: We are actively seeking candidates for ALL Shifts DESCRIPTION: Agents for the ITSC provide high-touch ...

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Work From Home Texting Factory information

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How much do work from home texting factory jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for work from home texting factory in Springfield, TN is $15.93, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $17.02 per hour, depending on experience, location, and employer.

What is a work from home texting factory?

A Work From Home Texting Factory job typically involves remote text-based communication, such as customer support, chat moderation, or messaging services. Employees or freelancers respond to messages, engage in conversations, or provide assistance through text platforms. These jobs often offer flexible schedules, allowing workers to set their own hours. Depending on the employer, pay may be based on the number of messages sent or an hourly rate. No phone calls are usually required, making it a convenient option for those who prefer written communication.

What does a typical workday look like for someone in a work from home texting factory role?

A typical workday involves logging into a secure online platform where you manage and respond to a high volume of text-based inquiries or messages, often from multiple clients at once. You'll be expected to provide prompt, clear, and helpful responses following set guidelines, while tracking interactions for quality and consistency. Most positions offer flexible scheduling, though some may require adherence to specific shifts, and your performance is usually measured by response speed and customer satisfaction ratings. Collaboration with remote supervisors and team leads is common through chat or video meetings to provide support and address any escalated issues. This role is ideal for those who thrive in fast-paced, detail-oriented, and autonomous virtual environments.

What are the key skills and qualifications needed to thrive in the work from home texting factory position, and why are they important?

To thrive in a Work From Home Texting Factory role, you need strong written communication, fast and accurate typing abilities, and a basic high school diploma or equivalent. Familiarity with customer service platforms, chat management systems, and sometimes CRM tools is often required. Attention to detail, time management, and the ability to multitask are crucial soft skills that set candidates apart. These skills ensure efficient and professional handling of high-volume text-based interactions while maintaining quality and customer satisfaction.

What job categories do people searching Work From Home Texting Factory jobs in Springfield, TN look for?

The top searched job categories for Work From Home Texting Factory jobs in Springfield, TN are:

What cities near Springfield, TN are hiring for Work From Home Texting Factory jobs?

Cities near Springfield, TN with the most Work From Home Texting Factory job openings:

Work From Home Texting Factory jobs near you

Delegation Oversight Coordinator - Work From Home

Health Care Service Corporation

Nashville, TN • Remote

$55K - $123K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 20 days ago

Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job SummaryThis position is responsible for creating, managing and reporting processes designed to monitor and evaluate activities and functions delegated to contracted, delegated entities and vendors for assigned products and business lines according to all corporate and regulatory/accreditation requirements and standards. This person will also monitor timeliness of all claims, accuracy of payments and denial ratios, as well as quarterly and annual financial accuracy audits. Ability to travel (as business need arises; within assigned territory; less than 10%).

Required Job Qualifications:

  • Bachelor's degree in Business or Medical OR 4 or more years' experience in a managed care environment.

  • 4 years in a leadership role that includes direct accountability and responsibility and direction of staff.

  • 4 years' experience in directly performing delegated oversight activities.

  • Project Management skills and experience.

  • Knowledge of regulatory/accreditation requirements and standards (TDI, NCQA, URAC).

  • Verbal and written communication skills.

  • Organizational skills and the ability to handle multiple priorities.

  • PC proficiency to include Word, Excel, PowerPoint and Lotus Notes.

  • Ability to travel.

Preferred Job Qualifications:

  • Knowledge of Power Point and Visio.

  • Customer service experience (call scripts, call metrics, identify callers for PHI security, resolving inquiries, protocol adherence, etc).

  • Tele-sales experience (State Department of Insurance regulations adherence).

  • Polished and professional email and phone etiquette; customer service minded

  • Ability to work under strict regulations and timelines

  • Ability to navigate multiple projects with varying deadlines

Sponsorship will not be provided for this role.

This is a Telecommute (Remote) role.

#LI-LI1

#LI-Remote

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plansubject to the terms and the conditions of the plan.

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Base Pay Range$55,900.00 - $123,500.00

Exact compensation may vary based on skills, experience, and location.

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