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Work From Home Telecom Jobs in Quebec (NOW HIRING)

Waste Management

CA$6.8K - CA$75K/mo

This is an outside sales role that is Work from home (WFH). It requires travel (client visits) across the Montreal Area. Candidates need to be physically in the Montreal area in order to be ...

Waste Management Canada

CA$6.8K - CA$75K/mo

This is an outside sales role that is Work from home (WFH). It requires travel (client visits) across the Montreal Area. Candidates need to be physically in the Montreal area in order to be ...

Waste Management

CA$6.8K - CA$75K/mo

This is an outside sales role that is Work from home (WFH). It requires travel (client visits) across the Montreal Area. Candidates need to be physically in the Montreal area in order to be ...

Waste Management

CA$6.8K - CA$75K/mo

This is an outside sales role that is Work from home (WFH). It requires travel (client visits) across the Montreal Area. Candidates need to be physically in the Montreal area in order to be ...

Volume7

Full Stack Developer

Montreal, QC · On-site +1

CA$65K - CA$85K/yr

Work from home * Generous paid time off * Annual team retreats * Relaxed work environment About Volume7 We're a software development agency (est. 2016) building digital products for high-growth ...

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All JobsTelecom JobsWork From Home Telecom JobsWork From Home Telecom Jobs in Quebec

Work From Home Telecom information

See Quebec salary details

$18K

$60.8K

$122.5K

How much do work from home telecom jobs pay per year?

As of Aug 6, 2026, the average yearly pay for work from home telecom in Quebec is $60,779.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,000.00 and $77,000.00 per year, depending on experience, location, and employer.

What is a work from home telecom job?

Work from home telecom jobs are positions within the telecommunications industry that you can perform remotely. These jobs often include roles such as customer service representatives, technical support, sales agents, and network engineers, all of which involve working with telecommunications products and services. Remote telecom jobs allow employees to handle tasks like troubleshooting, assisting customers, or managing accounts from the comfort of their own homes. These positions typically require a stable internet connection, strong communication skills, and sometimes specific technical knowledge depending on the role.

How does working from home in a telecom role affect collaboration and communication with team members?

In a work-from-home telecom position, effective collaboration relies heavily on digital communication tools such as instant messaging, video conferencing, and project management platforms. While you may not have face-to-face interactions, regular virtual meetings and clear communication protocols help maintain team cohesion. Many telecom companies invest in training and resources to ensure remote employees remain connected and productive. You’ll often collaborate with cross-functional teams, so being proactive and responsive online is essential for success.

What is the difference between Work From Home Telecom vs Customer Service Representative?

AspectWork From Home TelecomCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical knowledge beneficialHigh school diploma or equivalent; communication skills essential
Work EnvironmentHome-based, equipped with a computer and phoneHome-based or office; customer interaction via phone or chat
Industry UsageTelecommunications companies, ISPs, tech firmsRetail, service, and support industries
Common Search IntentRemote telecom jobs, work from home telecom rolesRemote customer service jobs, work from home CSR

Work From Home Telecom roles focus on technical support, network troubleshooting, and telecom services, requiring some technical knowledge. Customer Service Representatives handle client inquiries, billing, and support, emphasizing communication skills. Both roles are remote and industry-related but differ in technical complexity and daily tasks.

What are the key skills and qualifications needed to thrive as a work from home telecom professional?

To thrive as a Work From Home Telecom professional, you need strong technical understanding of telecommunications systems, troubleshooting skills, and often a relevant degree or certification. Familiarity with VoIP platforms, CRM software, ticketing systems, and remote support tools is usually required. Outstanding communication, self-motivation, and time management are crucial soft skills for success in a remote environment. These abilities ensure efficient problem resolution, high-quality customer service, and productivity while working independently from home.
More about Work From Home Telecom jobs
Work From Home Telecom jobs near you
Infographic showing various Work From Home Telecom job openings in Quebec as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% Remote job distribution, with an average salary of $60,779 per year, or $29.2 per hour.

Travaille a maison Service Client Bilingue Francais/Anglais | Work form home bilingual role

Teleperformance

Montreal, QC • On-site, Remote

Full-time

Medical, Dental, PTO

Re-posted 21 days ago

Teleperformance rating

5.5

Company rating: 5.5 out of 10

Based on 188 frontline employees who took The Breakroom Quiz

43rd of 71 rated call and contact centers

Job description

Join Teleperformance - Where Excellence Meets Opportunity!

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.

Why Choose Teleperformance?

We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.

Utilize advanced support technologies and processes engineered to achieve outstanding results.

We cultivate lasting client relationships and make positive contributions to our local communities.

Become Part of an Exceptional Team!

Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.

Job Description

Travaille a maison Work at home Bilingual Customer Service Opportunity

About Us

Teleperformance is a worldwide leader in client experience management and contact center business process outsourcing. With more than 410,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely.

Ranked 11th in the world's Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work; Best Employer certification earned in 64 countries covering more than 97% of the total workforce.

Our Work Culture

At Teleperformance, we remain true to our core values of integrity, respect, professionalism, innovation and commitment.

  • Autonomous - We encourage and trust your decision making skills.

  • Progressive work environment- If you have skills to prove we have all ladders for you to grow

  • Flexible - We believe in results

  • Innovative - All ideas matters

  • Inclusive - Everyone is Included and everyone wins

  • We work hard and party even harder.

A propos du poste

Nous recherchons des personnes talentueuses pour rejoindre notre equipe en tant qu'agents bilingues du service clientele. Vous identifierez et proposerez de maniere proactive des solutions appropriees qui generent une grande satisfaction client.

Teleperformance est le leader mondial de la gestion de l'experience client. Nous connectons les marques les plus grandes et les plus respectees de la planete avec leurs clients en fournissant un service client, un support technique, une acquisition de clients, des solutions numeriques, des analyses, un back-office et d'autres services specialises pour assurer des interactions client toujours positives.

About the job

We are looking for great people to join our team as Bilingual Customer Service Agents. You will proactively identify and offer appropriate solutions that create high customer satisfaction.

Teleperformance is a worldwide leader in customer experience management and contact center business process outsourcing. Our company employs around 300.000 people working in over 265 dialects and languages, in 80 countries, operating across all business sectors and all continents on behalf of major international companies. Teleperformance Canada, with more than 1200+ employees, part of the fortune 25 and certified with Great Place to Work, is looking for a group of highly-skilled professionals.

Ce que nous offrons:

  • Teletravail

  • Programme de recommandation d'employes

  • Excellents regimes medicaux, dentaires et d'avantages sociaux

  • De bons avantages sur les produits et services de tous les jours grace au programme d'avantages pour les employes du Canada

  • Opportunites d'avancement de carriere

Notre mission est de toujours offrir a nos employes un environnement qui favorise le bonheur de l'interieur. Lorsque vous travaillez avec nous, vous etes apprecies et inspires pour apprendre, enseigner et grandir. Nous voulons que vous veniez travailler motive et fier de faire partie de notre equipe. C'est pourquoi nous investissons continuellement dans la creation d'experiences de travail exceptionnelles et d'innombrables possibilites de developpement. Nous voulons que vous soyez et vous sentiez a votre meilleur, toujours.

What we offer:

  • Work from home

  • Paid Training

  • Employee referral program - $500.00 for every referral hired

  • Excellent medical, dental and benefits plans

  • Great perks on everyday products and services with Canada's leading employee perk program

  • Internal career advancement opportunities

It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated and proud to be on our team. That's why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always.

Responsibilities:

FR

  • Fournir un service technique de premier niveau en ce qui concerne l'installation, l'exploitation et la maintenance des produits et des applications ainsi que repondre a d'autres types de requetes clients entrantes. En mettant l'accent sur le service a la clientele.

  • Construire et entretenir des relations clients positives en proposant des solutions personnalisees et s'assurer que les demandes sont traitees de maniere appropriee en se coordonnant avec diverses fonctions au sein de l'entreprise.

  • Depanner et resoudre les problemes techniques a l'aide d'outils et de procedures de diagnostic etablis. Escalade les problemes des clients selon les besoins.

  • Responsable de la saisie precise des donnees en utilisant les applications prescrites.

EN

  • Provide customer service with regard to the installation, operation and maintenance of products and applications as well as answer other types of inbound customer queries. With an emphasis on Customer Care.

  • Build and maintain positive customer relations by offering personalized solutions and ensure requests are handled appropriately by coordinating with various functions within the company.

  • Troubleshoots and resolves technical issues using established diagnostics tools and procedures. Escalates customer issues as required.

  • Responsible for accurate data input using prescribed applications.

Qualifications:

FR

  • Doit etre age d'au moins 18 ans

  • Disponibilite a temps plein

  • Excellent Internet a domicile cable - le Wifi n'est pas autorise

  • Excellente connaissance de l'Internet a domicile en filaire - le Wifi n'est pas autorise

  • Excellente maitrise de l'anglais et du francais

  • Excellentes competences informatiques

  • Le bilinguisme (francais, anglais, tant a l'oral qu'a l'ecrit) est requis pour repondre aux appels des clients anglophones et francophones partout au Canada et dans le monde

EN

  • Must be at least 18 years of age

  • Full time availability

  • Excellent home internet hardwired - Wifi is not permitted

  • Excellent verbal and written communication skills in English and French

  • Excellent computer skills

Benefits & Perks

  • Established career path supported by self-assessments, virtual training, and guided curriculum that allow for vertical and horizontal growth through our multiple lines of business.

  • Robust career path with a full development plan and the opportunity to grow in the organization.

  • Paid 6 weeks training, 2 weeks' vacation.

  • Continuous learning through progressive training that is specific to your tenure and skills.

  • Competitive salary with incentive programs

  • Positive and supportive environment

  • Medical and Dental benefits, Employee Family Assistance Programs

Schedule

  • We are looking for candidates with open availability.

  • Program hours of operation - Monday to Sunday (24 hours). You will be provided with 8-hour shifts for 5 days a week. These can be morning, afternoon or night shifts. At least one day of the weekend availability is mandatory.

Location

  • Work from the comfort of your home

Compensation

  • Between 15.75-$19.5/hrdepending onprovince. 2 CAD per hour language premium

Teleperformance encourage les candidatures de personnes en situation de handicap. Des amenagements sont disponibles sur demande pour les candidats participant a tous les aspects du processus de selection. Si vous etes invite a participer au processus de selection, nous nous engageons a vous proposer les amenagements necessaires pour repondre au mieux a vos besoins.

Teleperformance welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Should you be invited to participate in the selection process we are committed to accommodating you to best meet your needs.

Location:Remote

Reports to:Operations Supervisor

Contract:Regular, Full-time

Grade:High School Diploma

Travel Requirements:No

For existing vacancy: Yes

Be One of Our People:
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer

Job Application Accommodation:
If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

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