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Work From Home Teladoc Customer Service Jobs (NOW HIRING)

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Customer Service Representatives will be working directly with the customer to answer general ... Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ...

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Customer Service Representatives will be working directly with the customer to answer general ... Must Haves for Work at Home: * Private, distraction free workspace (not a shared/common area of the ...

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Customer Service Representatives will be working directly with the customer to answer general ... Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ...

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Work From Home Teladoc Customer Service information

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How much do work from home teladoc customer service jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for work from home teladoc customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How does a Work From Home Teladoc Customer Service representative typically collaborate with healthcare providers and technical teams while working remotely?

As a remote Teladoc Customer Service representative, you regularly interact with both healthcare providers and technical teams to resolve patient concerns efficiently. Collaboration often happens through secure chat platforms, emails, and scheduled virtual meetings. You may help coordinate appointments, clarify patient information, and relay technical issues to the appropriate team. Strong communication skills and adaptability are essential, as you’ll be bridging the gap between patients, clinicians, and IT support—all from your home office.

How can I make 2000 a week working from home?

Working as a remote customer service representative for companies like Teladoc can offer opportunities to earn a competitive income, especially with full-time hours and experience. To reach $2000 weekly, you typically need to work full-time, often 40 hours or more, and may require specialized skills, certifications, or experience in healthcare or customer support. Increasing your efficiency, gaining relevant certifications, and working for high-paying employers can help maximize your earnings in a work-from-home customer service role.

How much does a Teladoc get paid?

A Work From Home Teladoc Customer Service representative typically earns between $12 and $20 per hour, depending on experience, location, and shift. Compensation may also include performance bonuses and benefits such as flexible scheduling and training in telehealth tools.

What are Work From Home Teladoc Customer Service jobs?

Work From Home Teladoc Customer Service jobs involve assisting Teladoc Health's patients and providers remotely, usually via phone, email, or chat. Employees in these roles help answer questions about telehealth services, troubleshoot technical issues, schedule appointments, and ensure a positive customer experience. They often work from their own homes, requiring a reliable internet connection and strong communication skills. These positions may also require training in HIPAA compliance and familiarity with healthcare terminology.

How to make $1000 a week remotely?

A Work From Home Teladoc Customer Service representative can potentially earn close to $1000 weekly by working full-time hours, often 40 hours per week, and earning an hourly wage typically between $15 and $25. Increasing earnings may involve taking on additional shifts, working overtime, or gaining specialized skills to qualify for higher-paying roles within remote customer service or healthcare support environments.

What are the key skills and qualifications needed to thrive as a Work From Home Teladoc Customer Service representative, and why are they important?

To thrive as a Work From Home Teladoc Customer Service representative, you need strong communication skills, problem-solving abilities, and prior customer service experience, often supported by a high school diploma or equivalent. Familiarity with CRM software, call center platforms, and secure data entry systems is commonly required. Outstanding empathy, patience, and time management help you deliver a positive patient experience and resolve issues efficiently. These skills ensure responsive, accurate support for patients and providers in a remote telehealth environment.

What is the easiest WFH job to get?

Work From Home customer service roles, such as Teladoc customer service positions, are often considered easier to obtain due to their high demand and lower entry requirements. These jobs typically require good communication skills, basic computer proficiency, and sometimes prior customer service experience, but they often do not require advanced degrees or specialized certifications.
What cities are hiring for Work From Home Teladoc Customer Service jobs? Cities with the most Work From Home Teladoc Customer Service job openings:
What states have the most Work From Home Teladoc Customer Service jobs? States with the most job openings for Work From Home Teladoc Customer Service jobs include:
What job categories do people searching Work From Home Teladoc Customer Service jobs look for? The top searched job categories for Work From Home Teladoc Customer Service jobs are:
Work From Home Teladoc Customer Service jobs near you
Infographic showing various Work From Home Teladoc Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service - Work at Home

ibex

Hampton, VA • Remote

$14 - $19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Job description

Overview

Start your career journey with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we've got your back with paid training that sets you up for success. Our vibrant team thrives on support, good vibes, and leaders who actually listen. You'll make real connections, build new skills, and grow your career in a place that celebrates you.

About the role:

Customer Service Representatives will be working directly with the customer to answer general inquiries, address concerns, and assist with requests about products and services across multiple lines of business. The CSR must project a professional company image and provide superior customer service while working with customers through any of the customer contact channels.

Responsibilities

Your day to day will involve:

  • Resolving coordination of benefits inquires by analyzing patient activity (including enrollment, third party liability, claims attachments).
  • Having a comprehensive understanding of insurance coverage and being able to interpret and communicate accurate information.
  • Thoroughly and completely documenting all customer interactions.
  • Educating customers and dental professionals on eligibility, benefits, claims payment, and authorizations.
  • Educating on the usage and benefits of self-service tools.
  • Assisting members on gaining access to care by locating a network dentist or assignment to a primary care dentist.
  • Directing inquires to necessary departments or individuals when the resolution of the inquiry is beyond the span of control for this role.
  • Responding to customer inquiries in a courteous and professional manner.
  • Researching and consistently providing accurate information to resolve all member and provider inquiries through verbal and written communications through all channels including phone, email, web portal, and chat interactions.
  • Responding to and resolving internal and external complex customer inquiries.
  • Resolving claim payment inquiries by researching and analyzing patient activity and determining appropriate action to be taken.
  • Taking ownership of the resolution and setting expectation for follow up.
  • Ensuring resubmissions, stop payments, and voids are appropriately handled.
  • Meeting or exceeding individual, department, and client specific goals.
  • Understanding and adhering to all client administrative and contractual policies and procedures.
  • Suggesting ways to improve the service delivery processes contributing to the success of the organization.
  • Other duties as assigned.
Qualifications

Must Haves for Work at Home:

  • Private, distraction free workspace (not a shared/common area of the home)
  • Hard wired ethernet internet connection with minimum speeds of 50 Mbps Download / 10 Mbps Upload. (5G, hotspots, and satellite internet not supported)
  • Active wireless phone service
  • Must remain on camera during working hours

Eligible States

This role is currently limited to candidates residing in

Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Kentucky, Louisiana, Michigan, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Vermont, Virginia, West Virginia, Wisconsin, and Wyoming.

Preferred:

  • Experience in healthcare or related industry experience
  • Medical/Dental terminology knowledge experience
  • Medicare/Medicaid knowledge
  • Claims/Billing and coding experience

Benefits:

  • Medical, Dental, and Vision insurance
  • 401(k) Retirement Savings Plan
  • Paid Time Off
  • Paid T-Mobile cell service
  • Employee referral program
  • Employee PerkSpot (discounts on retail, hotel, food, restaurants, car rental and much more!!)
Employment Type: FULL_TIME

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