As a Work From Home Sandals Resort team member, you'll assist guests with reservations, answer questions about the resort's offerings, and resolve any concerns or issues that arise before, during, or after a booking. You will primarily interact with guests via phone, email, or online chat, ensuring each guest feels supported and valued throughout the process. Collaboration with other remote team members and departments, such as sales or technical support, is common to help meet guest needs efficiently. The role requires self-motivation and organization since you'll be managing tasks independently from your home environment.