Atlanta, GA · Remote
$110K - $135K/yr
They are growing fast and need a Tax Resolution Specialist who can hit the ground running and make ... Fully remote - work from anywhere in the United States The Bottom Line If you are a tax resolution ...
Quick apply
Atlanta, GA · Remote
$110K - $135K/yr
They are growing fast and need a Tax Resolution Specialist who can hit the ground running and make ... Fully remote - work from anywhere in the United States The Bottom Line If you are a tax resolution ...
Marietta, GA · On-site +1
Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you passionate about making a positive impact on ...
Marietta, GA · On-site +1
Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you passionate about making a positive impact on ...
Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you passionate about making a positive impact on ...
Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you passionate about making a positive impact on ...
Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you passionate about making a positive impact on ...
Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you passionate about making a positive impact on ...
Snellville, GA · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
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Snellville, GA · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Atlanta, GA · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Quick apply
Atlanta, GA · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Lilburn, GA · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
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Lilburn, GA · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Riverdale, GA · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
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Riverdale, GA · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
East Point, GA · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
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East Point, GA · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Marietta, GA · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Quick apply
Marietta, GA · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Austell, GA · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Quick apply
Austell, GA · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Vinnings, GA · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Quick apply
Vinnings, GA · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Hampton, GA · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Quick apply
Hampton, GA · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Decatur, GA · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Quick apply
Decatur, GA · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Jonesboro, GA · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Quick apply
Jonesboro, GA · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Stone Mountain, GA · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Quick apply
Stone Mountain, GA · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Hapeville, GA · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Quick apply
Hapeville, GA · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
College Park, GA · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Quick apply
College Park, GA · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Mableton, GA · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Quick apply
Mableton, GA · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Conley, GA · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Quick apply
Conley, GA · Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
$13.14 - $16.90
20% of jobs
$17.79 is the 25th percentile. Wages below this are outliers.
$16.90 - $20.65
20% of jobs
The median wage is $22.26 / hr.
$20.65 - $24.41
22% of jobs
$24.41 - $28.16
10% of jobs
$30.04 is the 75th percentile. Wages above this are outliers.
$28.16 - $31.92
5% of jobs
$31.92 - $35.67
5% of jobs
$35.67 - $39.43
4% of jobs
$39.43 - $43.18
2% of jobs
$43.18 - $46.94
0% of jobs
$46.94 - $50.69
5% of jobs
$50.69 - $54.45
5% of jobs
$13
$28
$54
| Aspect | Work From Home Resolution Specialist | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; certifications vary | High school diploma or equivalent |
| Work Environment | Remote, home-based | Remote or in-office, depending on employer |
| Industry Usage | Common in tech, telecom, and service sectors | Widespread across various industries |
| Primary Focus | Resolving complex customer issues and technical problems | Handling general customer inquiries and support |
The Work From Home Resolution Specialist primarily focuses on resolving complex issues and technical problems remotely, often requiring specialized knowledge. In contrast, Customer Service Representatives handle a broader range of general inquiries and support tasks. Both roles are remote-friendly and essential in customer support, but the Resolution Specialist typically deals with more technical or specialized issues.
$110K - $135K/yr
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 23 days ago
Remote | $80,000-$130,000 DOE | Full-Time
URGENT OPPORTUNITY - IMMEDIATE FILL
If you have been waiting for the right move, this is it - do not let this one pass you by.
Why This Role Is Different
Most tax resolution roles put you in a grind - high caseloads, little support, and a culture that treats overtime as the baseline. This one is different.
Our client is a high-growth, "Locally-Owned" SMB CPA and advisory firm that has posted 35-45% year-over-year growth for six consecutive years. They have built something genuinely rare: a firm where busy season stays under 45-50 hours per week, turnover runs below 8% in an industry averaging 18-22%, and the culture actually walks the walk on family and work-life balance.
They are growing fast and need a Tax Resolution Specialist who can hit the ground running and make an immediate impact.
About the Firm
This is a well-established CPA and advisory firm with a loyal and growing client base. Over the past six years, they have consistently grown 35-45% year over year while maintaining a culture that most firms only talk about:
• Turnover under 8% - roughly one-quarter of the industry average
• Busy season capped at under 50 hours per week for their professionals
• Family is a genuine priority, not a tagline
• 100% employer-paid benefits, 401(k), and unlimited PTO
• Compensation that has consistently been at or above market
People stay here. That does not happen by accident.
The Role
As the Tax Resolution Specialist, you will be the firm's dedicated expert for tax controversy, collections, and IRS and state resolution matters. This is a high-autonomy, high-impact role for someone who knows this space well and is ready to own it.
You will:
• Represent individual and business entity clients before the IRS and state taxing authorities
• Negotiate Offers in Compromise (OICs), installment agreements, and penalty abatements
• Handle voluntary disclosure matters at federal and state levels
• Analyze complex tax liabilities and develop tailored resolution strategies
• Advise clients on options, timelines, and risks with clarity and confidence
• Navigate CDP hearings, trust fund recovery matters, and collection due process procedures
• Collaborate with the firm's compliance and planning teams for holistic client service
• Stay current on IRS collections procedures, CSED rules, and evolving state requirements
What You Bring
Required:
• Active EA, CPA, or JD licensure - required for IRS representation
• 5-10+ years of experience in tax resolution, controversy, or collections
• Hands-on experience negotiating OICs and installment agreements
• Strong working knowledge of IRS collections process, IRM procedures, and CSED calculations
• Experience representing both individual (1040) and entity (1120/1065/etc.) clients
• Excellent written and verbal communication - you can clearly explain complex issues to stressed clients
• Self-directed and organized - you can manage a caseload remotely with minimal hand-holding
Preferred:
• Multi-state resolution and voluntary disclosure program experience
• Background in a CPA firm, tax advisory, or boutique resolution practice
• Familiarity with tax software platforms commonly used in CPA environments
Compensation and Benefits
• Base Salary: $80,000-$130,000, depending on experience and level
• Benefits: 100% employer-paid medical, dental, and vision
• Retirement: 401(k) plan
• Time Off: Unlimited PTO
• Location: Fully remote - work from anywhere in the United States
The Bottom Line
If you are a tax resolution professional who is tired of the chaos, the burnout, and firms that talk a good game but do not deliver - this is a different kind of opportunity. The growth is real. The culture is real. The benefits and compensation are competitive. And the need is urgent.
This is the move. Apply now.
To be considered, submit your resume and a brief note about your resolution experience. Qualified candidates will be contacted promptly.