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Work From Home Remote Support Jobs in Needham, MA

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Work From Home Remote Support information

See Needham, MA salary details

$9

$17

$25

How much do work from home remote support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for work from home remote support in Needham, MA is $17.87, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $19.66 per hour, depending on experience, location, and employer.

What is the difference between Work From Home Remote Support vs Customer Service Representative?

AspectWork From Home Remote SupportCustomer Service Representative
CredentialsTechnical certifications, IT knowledgeCommunication skills, customer service experience
Work EnvironmentHome office, remote setupHome or office, remote or on-site
Industry UsageIT, tech support, software companiesRetail, telecom, service industries
Common Search IntentTechnical support, troubleshootingCustomer inquiries, service issues

Work From Home Remote Support roles focus on technical troubleshooting and IT assistance, often requiring certifications and technical skills. Customer Service Representatives handle general customer inquiries and support, emphasizing communication skills. While both roles can be remote, Work From Home Remote Support typically involves technical tasks, whereas Customer Service roles may be more customer interaction-focused.

What cities near Needham, MA are hiring for Work From Home Remote Support jobs?

Cities near Needham, MA with the most Work From Home Remote Support job openings:

Benefits Enrollment Officer (Work From Home)

Zuzick Organization of Globe Life

Babson Park, MA • Remote

Full-time

Posted 23 days ago


Globe Life Insurance rating

8.0

Company rating: 8.0 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

170th of 315 rated insurance


Job description

  • Meet with clients through Zoom to discuss benefits options and enrollment needs.
  • Use Zoom confidently to schedule, host, and manage virtual appointments.
  • Explain benefit plans clearly and answer client questions in a professional manner.
  • Assist clients with completing enrollment applications and required documentation.
  • Maintain accurate records and provide excellent customer service throughout the enrollment process.
  • Strong communication and customer service skills.
  • Comfortable using Zoom and other computer applications.
  • Ability to work independently in a remote environment.
  • Strong attention to detail and organizational skills.

What Globe Life Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Globe Life logo

About Globe Life

Sourced by ZipRecruiter

Our Actions Today have a lasting impact on Tomorrow. Therefore, We aim to inspire everyone in our network to help Make Tomorrow Better. At Globe Life, We empower our Customers by offering products that help secure their Financial Future and Protect them from the unexpected. We give our Employees the chance to give back, Support Initiatives with a Service First Mindset, and Promote from within.

Industry

Insurance services and insurance agencies and brokerages

Company size

1,001 - 5,000 Employees

Headquarters location

McKinney, TX, US