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Work From Home Prudential Customer Service Jobs (NOW HIRING)

Globe Life American Income Division

Customer Service - WFH

$16.50 - $22.25/hr

About the job Customer Service - WFH We are the only 100% union-label supplemental benefits provider in the world , proudly serving over 40,000 unions and associations internationally. For more than ...

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Customer Service Representatives will be working directly with the customer to answer general ... Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ...

IBEX

Customer Service - Work at Home

$16.50 - $22.25/hr

Customer Service Representatives will be working directly with the customer to answer general ... Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ...

CPJ Recruitment

Work From Home Customer Service Remote

$16.50 - $22.25/hr

About the job Work From Home Customer Service Remote Responsibilities * Communicate with customers via phone, email and chat * Provide knowledgeable answers to questions about product, pricing and ...

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Work From Home Prudential Customer Service information

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$10

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$26

How much do work from home prudential customer service jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for work from home prudential customer service in the United States is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is a work from home Prudential customer service representative?

A Work From Home Prudential Customer Service job involves providing support to Prudential customers remotely, typically by phone, email, or chat. Employees in this role assist with questions about insurance policies, account information, claims, and other services offered by Prudential. They are responsible for resolving customer issues, providing accurate information, and ensuring a positive customer experience—all from a home-based office environment. This role requires good communication skills, computer proficiency, and the ability to work independently. Training and equipment are usually provided by Prudential.

What are the key skills and qualifications needed to thrive as a work from home Prudential customer service representative?

To thrive as a Work From Home Prudential Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM systems, call center software, and secure remote work tools is important for handling customer inquiries efficiently. Standout representatives demonstrate patience, empathy, and self-motivation to deliver excellent service independently. These skills and qualities ensure consistent customer satisfaction and effective resolution of issues in a remote environment.

What are some common challenges faced by work from home Prudential customer service representatives, and how can they be addressed?

Work From Home Prudential Customer Service representatives often encounter challenges such as managing high call volumes, staying motivated without in-person supervision, and maintaining clear communication with both customers and team members remotely. To address these, it's important to establish a structured daily routine, utilize company-provided communication platforms effectively, and proactively seek support or clarification from supervisors when needed. Prudential typically offers comprehensive training and ongoing resources to help representatives succeed and feel connected to their team, even in a remote environment.

What is the difference between Work From Home Prudential Customer Service vs Work From Home AIG Customer Service?

AspectWork From Home Prudential Customer ServiceWork From Home AIG Customer Service
Required CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Work EnvironmentRemote, home-based office with computer and phone setupRemote, home-based office with computer and phone setup
Employer & Industry UsagePrudential, insurance industryAIG, insurance industry
Common Search & ComparisonYesYes

Both Work From Home Prudential Customer Service and Work From Home AIG Customer Service roles involve remote customer support within the insurance industry. They require similar credentials, work environments, and serve comparable customer needs. The main difference lies in the employer brand and specific policies, but overall, they offer similar remote customer service opportunities in the insurance sector.

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What cities are hiring for Work From Home Prudential Customer Service jobs?

Cities with the most Work From Home Prudential Customer Service job openings:

What states have the most Work From Home Prudential Customer Service jobs?

States with the most job openings for Work From Home Prudential Customer Service jobs include:

What job categories do people searching Work From Home Prudential Customer Service jobs look for?

The top searched job categories for Work From Home Prudential Customer Service jobs are:

Work From Home Prudential Customer Service jobs near you
Infographic showing various Work From Home Prudential Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $35,332 per year, or $17 per hour.

Work From Home Customer Service

Remote

Globe Life AIL - Lisa Russel
See more jobs at Globe Life AIL - Lisa Russelexternal

$16.50 - $22.25/hr

Other

Medical, Life

This job post has expired today. Applications are no longer accepted.

Job description

Remote Customer Service Representative – Benefits Advisor (Work From Home)

Company: AO (American Income Division)
Location: Virginia Beach, VA 23452
Work Arrangement: 100% Remote (U.S. Residents Only)

Join AO – Where Opportunity, Growth & Flexibility Come Together

Are you looking for a rewarding career that offers flexibility, professional development, and the opportunity to make a meaningful difference?

AO is seeking motivated, service-oriented professionals to join our growing team as a Remote Customer Service Representative – Benefits Advisor. In this role, you'll work directly with clients who have requested information regarding their benefits, helping them understand their options while delivering exceptional customer service and ongoing support through virtual appointments.

Whether you're beginning a new career or bringing experience in customer service, healthcare, hospitality, retail, education, banking, call center operations, or sales, we provide the training, mentorship, and support needed to help you succeed.

No prior insurance experience is required.

About AO

For more than 70 years, AO has proudly helped protect working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.

As part of the Globe Life family of companies, we combine financial strength with a people-first culture that emphasizes mentorship, professional development, and long-term career growth.

Our fully remote work environment allows our representatives to build successful careers from home while receiving ongoing coaching, leadership development, and performance-based advancement opportunities.

What You'll Do Customer Service & Client Support

As a Remote Customer Service Representative – Benefits Advisor, you'll work with clients who have requested information about their available benefits and coverage options.

Responsibilities include:

  • Meet with clients virtually through Zoom and scheduled phone appointments
  • Answer questions regarding available benefits and supplemental coverage
  • Review existing policies and explain available solutions
  • Assist clients with applications, enrollments, and benefit updates
  • Provide ongoing customer service and follow-up support
  • Maintain accurate client records and documentation
  • Help clients understand their available financial protection options
  • Build long-term relationships through professionalism, trust, and exceptional service
Professional Development
  • Participate in virtual training and mentorship programs
  • Attend leadership development and coaching sessions
  • Learn industry products, systems, and best practices
  • Collaborate with a supportive remote team
  • Continue developing communication, customer service, and leadership skills
What We Offer 100% Remote Work
  • Work from anywhere within the United States
  • Flexible scheduling options
  • No commuting
  • Modern virtual work environment
Weekly Pay & Performance Bonuses
  • Weekly compensation
  • Performance-based incentives
  • Leadership bonuses
  • Recognition programs
Comprehensive Training
  • Structured onboarding
  • Ongoing mentorship
  • Weekly virtual coaching
  • Leadership development opportunities
Benefits

Eligible representatives may have access to:

  • Medical reimbursement program
  • Company-supported life insurance
  • Residual income opportunities
  • Union-supported work environment
  • Leadership conferences and incentive travel
  • Industry-leading virtual technology and collaboration tools
Career Advancement
  • Performance-based promotions
  • Clear leadership pathways
  • Promotion-from-within culture
  • Long-term professional growth
Qualifications

We're looking for individuals who demonstrate:

  • Excellent communication and interpersonal skills
  • Strong customer service mindset
  • Positive attitude and willingness to learn
  • Self-motivation and accountability
  • Ability to work independently in a remote environment
  • Adaptability and problem-solving skills
  • Professionalism and integrity
  • Desire for continuous personal and professional growth
Helpful Experience (Not Required)

Experience in any of the following areas is beneficial:

  • Customer Service
  • Customer Support
  • Client Relations
  • Healthcare
  • Retail
  • Hospitality
  • Sales
  • Administrative Support
  • Call Center Operations

No insurance experience is required. We provide comprehensive training and mentorship for motivated individuals who are ready to build a rewarding long-term career.

Requirements

Applicants must:

  • Be at least 18 years of age
  • Be legally authorized to work in the United States
  • Be physically located within the United States
  • Have access to a computer or laptop
  • Maintain reliable high-speed internet
  • Have webcam and microphone capability
  • Maintain a quiet, professional workspace
Interview Process

Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.

All interviews are conducted virtually through Zoom for convenience and accessibility.

Ready to Grow with AO?

If you're looking for a flexible remote career where your communication skills, commitment to service, and desire to grow are valued, we'd love to hear from you.

Apply today and discover how a career with AO can help you build your future while making a positive impact on the lives of working families.

Work From Home. Help Families. Grow Your Career. Build Your Future. 🚀

Apply