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Work From Home Overnight Customer Service Representative Jobs in Raleigh, NC

HMG Careers

Work From Home Sales Specialist

Moncure, NC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Clayton, NC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Pittsboro, NC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Four Oaks, NC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Work From Home Overnight Customer Service Representative information

See Raleigh, NC salary details

$9

$18

$26

How much do work from home overnight customer service representative jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for work from home overnight customer service representative in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What is a work from home overnight customer service representative?

A Work From Home Overnight Customer Service Representative is a professional who provides customer support and assistance during overnight hours, usually from a remote location such as their home. Their responsibilities include answering customer inquiries, resolving issues, processing orders, and providing information about products or services by phone, chat, or email. Working overnight means they may handle inquiries from customers in different time zones or provide 24/7 support for companies. This role requires strong communication skills, the ability to work independently, and comfort with technology. Flexibility and reliability are also important, as the position typically involves non-traditional working hours.

What are the key skills and qualifications needed to thrive as a work from home overnight customer service representative?

To thrive as a Work From Home Overnight Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and remote collaboration tools is usually required. Excellent time management, self-motivation, and the ability to remain calm under pressure are standout soft skills in this position. These skills and qualities are essential to deliver effective customer support, maintain productivity independently, and handle the unique challenges of overnight remote work.

What are some common challenges faced by work from home overnight customer service representatives, and how can they be managed?

Work From Home Overnight Customer Service Representatives often encounter challenges such as maintaining alertness during late hours, balancing work-life boundaries, and handling escalated issues with limited direct support. To manage these, it’s helpful to establish a structured routine, create a dedicated workspace, and make use of company-provided communication tools to stay connected with supervisors and teammates. Building strong self-management skills and participating in regular virtual check-ins can also help ensure ongoing support and success in the role.

What are good overnight work from home customer service representative jobs?

Good overnight work from home customer service representative jobs are typically offered by companies in industries like tech, retail, and healthcare, and often require strong communication skills and familiarity with customer support software. These roles usually involve shift work during late hours and may require prior experience or training in customer service. Job seekers can find such positions on major job boards and company career pages that specify overnight or evening shifts.

What are popular job titles related to Work From Home Overnight Customer Service Representative jobs in Raleigh, NC?

For Work From Home Overnight Customer Service Representative jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Work From Home Overnight Customer Service Representative jobs in Raleigh, NC look for?

The top searched job categories for Work From Home Overnight Customer Service Representative jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Work From Home Overnight Customer Service Representative jobs?

Cities near Raleigh, NC with the most Work From Home Overnight Customer Service Representative job openings:

Work From Home Overnight Customer Service Representative jobs near you
Infographic showing various Work From Home Overnight Customer Service Representative job openings in Raleigh, NC as of August 2026, with employment types broken down into 76% Full Time, 15% Part Time, and 9% Contract. Highlights an 36% In-person, and 64% Remote job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Customer Service Representative | WFH Entry-Level

Raleigh, NC • On-site, Remote

Globe Life American Income Division
Insurance Services • 11 - 50 employees
Learn more about Globe Life American Income Divisionexternal

$14.25 - $19.50/hr

Full-time

Medical, Life

Posted 22 days ago

Job description

Remote Customer Service Representative | Client Benefits Specialist | Work From Home
Company: AO | Globe Life
Location: 100% Remote (United States)
Build a Meaningful Career Helping Working Families
Are you looking for a career that combines professional growth, flexibility, and the opportunity to make a real difference?
AO, a proud member of the Globe Life family, is hiring Remote Customer Service Representatives / Client Benefits Specialists to help working families understand and access life, accident, and supplemental health insurance benefits.
Since 2020, we've operated in a fully remote environment, allowing our team to work from home while building rewarding careers supported by comprehensive training and ongoing mentorship.
No previous insurance experience is required. We provide the training and support you need to succeed.
What You'll Do
  • Meet virtually with clients using Zoom.
  • Build relationships by understanding each client's needs.
  • Explain life, accident, and supplemental health insurance benefit options.
  • Guide clients through the enrollment process.
  • Respond to client questions and provide outstanding customer service.
  • Maintain accurate client records and documentation.
  • Participate in ongoing virtual training and professional development.
What We're Looking For
  • Strong communication and interpersonal skills.
  • Excellent customer service and problem-solving abilities.
  • Positive attitude with a willingness to learn.
  • Self-motivated and dependable.
  • Comfortable working independently in a remote environment.
  • Basic computer proficiency and reliable high-speed internet.
  • Customer service, retail, healthcare, hospitality, banking, education, military, or sales experience is helpful-but not required.
Why Join AO?
🏠 100% Remote Work
Work from home anywhere in the United States.
⏰ Flexible Schedule
Create a schedule that supports your career goals and personal priorities.
💵 Weekly Pay + Performance Bonuses
Earn competitive weekly income with uncapped performance incentives.
🎓 Comprehensive Training
Receive virtual onboarding, mentorship, leadership coaching, and ongoing professional development.
♥ Benefits
  • Health Insurance Reimbursement (after qualification period)
  • Company-Paid Life Insurance
  • Residual Income Opportunities
  • Career Advancement
  • Leadership Development
Recognition & Incentives
Top performers may qualify for company-sponsored incentive trips and recognition programs.
About AO
As part of Globe Life, AO has helped protect working families for more than 70 years by providing trusted life and supplemental health insurance solutions.
Our mission is simple:
Protect Every Child. Serve All Working People.
Interview Process
All interviews are conducted virtually via Zoom, making the hiring process convenient and accessible from anywhere.
Ready to Make an Impact?
If you're looking for a flexible work-from-home career where you can help families, grow professionally, and build long-term success, we'd love to hear from you.
Apply today and begin your career with AO.
AO | Globe Life
Work From Home. Help Families. Build Your Future.

Apply