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Work From Home Optum Customer Service Representative Jobs in Springfield, OR

HMG Careers

Sales Representative Remote

Eugene, OR · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

InsuraTec

Sales Representative (Remote)

Lebanon, OR · Remote

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Eugene, OR · Remote

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

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All JobsOptum Customer Service Representative JobsWork From Home Optum Customer Service Representative JobsWork From Home Optum Customer Service Representative Jobs in Springfield, OR

Work From Home Optum Customer Service Representative information

See Springfield, OR salary details

$10

$19

$27

How much do work from home optum customer service representative jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for work from home optum customer service representative in Springfield, OR is $19.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.63 per hour, depending on experience, location, and employer.

What is a work from home Optum Customer Service Representative?

A Work From Home Optum Customer Service Representative assists customers with inquiries related to healthcare plans, billing, claims, and other services. They handle calls, emails, or chats while providing accurate information and resolving issues efficiently. This role requires strong communication skills, problem-solving abilities, and a customer-first mindset. Work is performed remotely, with necessary equipment and training provided.

What are the key skills and qualifications needed to thrive as a work from home Optum Customer Service Representative?

To thrive as a Work From Home Optum Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, basic telephony systems, and secure remote access tools is important. Outstanding active listening, patience, and the ability to remain calm under pressure are key soft skills for this position. These qualities ensure customer issues are resolved efficiently and professionally, reflecting positively on the company's reputation and service standards.

What is a typical work environment and schedule like for a remote Optum Customer Service Representative?

As a Work From Home Optum Customer Service Representative, you will operate from your own home office and interact with customers primarily via phone, chat, or email. The schedule often includes shifts within standard business hours, with the potential for evening or weekend work depending on business needs. You will be part of a virtual team and have regular check-ins with supervisors and teammates through video or messaging platforms for support and collaboration. This setup enables flexibility but also requires you to be self-motivated and comfortable managing your time and workspace efficiently.

What are popular job titles related to Work From Home Optum Customer Service Representative jobs in Springfield, OR?

For Work From Home Optum Customer Service Representative jobs in Springfield, OR, the most frequently searched job titles are:

What job categories do people searching Work From Home Optum Customer Service Representative jobs in Springfield, OR look for?

The top searched job categories for Work From Home Optum Customer Service Representative jobs in Springfield, OR are:

What cities near Springfield, OR are hiring for Work From Home Optum Customer Service Representative jobs?

Cities near Springfield, OR with the most Work From Home Optum Customer Service Representative job openings:

Work From Home Optum Customer Service Representative jobs near you
Infographic showing various Work From Home Optum Customer Service Representative job openings in Springfield, OR as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $40,467 per year, or $19.5 per hour.

Work From Home - Training Provided

American Income Life Insurance Company

Eugene, OR • On-site, Remote

$90K - $120K/yr

Full-time

Posted 11 days ago

Key responsibilities

  • Conduct scheduled virtual consultations with clients using Zoom

  • Identify client needs and guide them through available benefit options

  • Maintain organized digital records and manage follow-up communication

Job description

AO Globe Life is seeking motivated professionals to join our growing remote team in a client-focused role supporting individuals and families across the United States. In this opportunity, you will help clients understand and access essential benefit programs while building strong relationships and providing dependable service.
This fully remote position offers structured training, mentorship, and pre-scheduled client consultations. There is no cold outreach or door-to-door sales involved. If you enjoy helping people, communicating clearly, and working independently, this role provides a meaningful path to build a long-term career from home.
Key Responsibilities
  • Conduct scheduled virtual consultations with clients using Zoom
  • Identify client needs and guide them through available benefit options
  • Explain coverage details and enrollment steps clearly and professionally
  • Maintain organized digital records and manage follow-up communication
  • Deliver excellent client service while building long-term relationships
  • Participate in regular training sessions and team meetings for continued development
Qualifications
  • Strong verbal communication and interpersonal skills
  • Organized, dependable, and comfortable working independently in a remote setting
  • Confidence using video conferencing platforms and digital tools
  • Motivated by service-oriented and purpose-driven work
  • Customer service, sales, or client relations experience is helpful but not required
Requirements
  • Must be authorized to work in the United States
  • Reliable internet connection
  • Windows-based computer with webcam capability
Training and Support
AO Globe Life provides comprehensive onboarding for every team member, covering product knowledge, compliance standards, and effective client communication strategies. Ongoing mentorship and weekly virtual training sessions help strengthen leadership, service, and relationship-building skills.
Our team structure emphasizes collaboration, accountability, and growth. You will have direct access to experienced mentors and leaders dedicated to supporting your professional development.
What You Can Expect
Working with AO Globe Life allows you to build a professional career while working remotely from anywhere in the United States. The environment combines independence with strong team support, giving you flexibility while maintaining clear goals and structure.
This opportunity also offers long-term career growth through continued learning, advancement opportunities, and leadership pathways for those who demonstrate strong performance and initiative.
Who Succeeds in This Role
  • Communicative, empathetic individuals who value professionalism and service
  • Organized professionals who can manage responsibilities in a remote environment
  • Growth-minded individuals committed to ongoing learning and development
  • Team-oriented professionals who collaborate effectively while working independently
About AO Globe Life
For more than 70 years, AO Globe Life has provided supplemental benefits to working-class families across the United States. The organization proudly serves union members, credit unions, and veterans, offering financial protection programs that help families prepare for the unexpected.
As a remote-first organization, AO Globe Life focuses on service, stability, and opportunity-empowering team members to grow personally and professionally while supporting families nationwide.

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