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Work From Home Messaging Jobs in Raleigh, NC (NOW HIRING)

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Work From Home Messaging information

See Raleigh, NC salary details

$57.8K

$95.6K

$124.9K

How much do work from home messaging jobs pay per year?

As of Sep 10, 2026, the average yearly pay for work from home messaging in Raleigh, NC is $95,624.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,800.00 and $108,900.00 per year, depending on experience, location, and employer.

What is a work from home messaging?

A Work From Home Messaging job involves communicating with customers, clients, or team members via text, chat, or email rather than phone or in-person interactions. These roles often include customer support, sales, technical assistance, or community moderation. They generally require strong written communication skills, attention to detail, and the ability to multitask. Many companies offer flexible schedules, making it a popular choice for remote work.

What are the typical daily responsibilities of a work from home messaging?

In a Work From Home Messaging role, your daily tasks generally include responding to customer inquiries via live chat, email, or other messaging platforms, troubleshooting problems, and quickly escalating complex issues as needed. You may also document interactions in a CRM system, update knowledge base articles, and work collaboratively with other remote team members to ensure consistent service quality. The remote nature of the job means you'll often need to manage your own schedule, stay organized, and maintain clear communication with supervisors. Success in this role relies on attention to detail and a commitment to providing prompt, helpful support to customers.

What are the key skills and qualifications needed to thrive in work from home messaging, and why are they important?

To thrive in a Work From Home Messaging role, you need strong written communication skills, attention to detail, and prior experience in customer service or support. Familiarity with messaging platforms, CRM systems, and ticketing tools such as Zendesk or Freshdesk is often required. Being proactive, reliable, and able to manage time independently are key soft skills that help you excel in a remote environment. These skills are essential for providing accurate, timely responses and maintaining high customer satisfaction from a remote setting.

What are popular job titles related to Work From Home Messaging jobs in Raleigh, NC?

For Work From Home Messaging jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Work From Home Messaging jobs in Raleigh, NC look for?

The top searched job categories for Work From Home Messaging jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Work From Home Messaging jobs?

Cities near Raleigh, NC with the most Work From Home Messaging job openings:

Work From Home Messaging jobs near you
Infographic showing various Work From Home Messaging job openings in Raleigh, NC as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $95,624 per year, or $46 per hour.

Work from Home: Customer Service Representative (Healthcare)

Raleigh, NC • Remote

Sagility
Strategic Planning Consulting Services • 10K+ employees
Learn more about Sagilityexternal

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Sagility rating

4.6

Company rating: 4.6 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

Job description

Job title

Work from Home: Customer Service Representative (Healthcare)

About Sagility

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Job title:

Work from Home: Customer Service Representative (Healthcare)

Job Description:

Elevate Your Career with Sagility
Sagility, a global leader in business process management, is dedicated to enhancing the member and patient experience. By combining cutting-edge technology with decades of healthcare expertise, we deliver exceptional results for our clients.

Become Part of a Team That S.O.A.R,s!

  • S Spark Curiosity
  • O One Team, One Direction
  • A Action for Results
  • R Right by Right Purpose

We are passionate about shaping careers and are hiring Remote Customer Service Representatives for our call center team. Be the compassionate

human connection that makes our service exceptional.

Benefits You Will Enjoy:

  • Competitive pay: $11.00 to $14.00/hour (bilingual representatives: $15.00/hour).
  • Performance-based incentives.
  • Paid training in a cutting-edge virtual training environment.
  • Comprehensive health coverage (available after 90 days).
  • Employee wellness and engagement programs.
  • Career advancement opportunities: 90% of our leaders started as Customer Service Representatives.

Your Role:

  • Handle incoming calls promptly and professionally.
  • Research and provide effective resolutions to customer inquiries.
  • Accurately document call details.
  • Communicate empathetically and diplomatically with clear, professional articulation.
  • Meet team goals for quality and customer satisfaction daily.

What You Bring to the Table:

  • Commitment to excellence and a positive attitude.
  • Strong communication and interpersonal skills.
  • Comfort in a fast-paced, team-oriented environment.
  • Proficiency in navigating computer applications.
  • Desire to exceed customer expectations and grow professionally.
  • Previous healthcare experience is a plus.
  • At least 1 year of experience in a call center environment is required.

Job Requirements:

  • Must be 18 years or older.
  • High School Diploma or equivalent.
  • Minimum of 1 year at a single job, preferably in customer service.
  • Reliable attendance, with no absences in the first 90 days.
  • Typing at least 25 WPM.
  • Hardwired internet connection with minimum speeds of 10 Mbps upload and 25 Mbps download.
  • Secure, private work area at home.
  • Flexible availability, including weekends.

Additional Perks:

  • Daily Pay.
  • Medical, Dental, and Vision coverage.
  • Life Insurance.
  • Short-Term and Long-Term Disability options.
  • Flexible Spending Account (FSA).
  • Employee Assistance Program.
  • 401(k) with employer contribution.
  • Paid Time Off (PTO).
  • Tuition Reimbursement.

Sagility is an Equal Opportunity Employer/Vet/Disability.

Location:

Work@Home Texas (CST)United States of America

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