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Work From Home Medical Call Center Agent Jobs (NOW HIRING)

Doherty

Call Center Agent

$17/hr

Ability to work in a remote environment with minimal supervision * Ability to maintain a private ... from all backgrounds and experiences. Ready to Apply? Click "Apply Now" to complete our quick ...

At Your School (AYS, Inc.)

Call Center Agent

$15.25 - $20.25/hr

Ability to work in a fast-paced and dynamic environment * Proficient in using computer systems and ... from you. Join our team at AYS Inc and be a part of our commitment to providing exceptional ...

Jobs for Humanity

Call Center Agents

$15.25 - $20.25/hr

... from all walks of life. Company Name: Morris Insurance Agency Remote Call Center Agent * Job Type ... Ability to work independently and as part of a team * Proficiency in Microsoft Office and call ...

Adecco

Bilingual Spanish Call Center Agent

Tampa, FL · Remote

$19/hr

Two screens, headset, and quiet home workspace required * Minimum internet speed of 20 Mbps ... include medical, dental, vision, life insurance, short-term disability, additional voluntary ...

Jobs for Humanity

Call Center Agents

Athens, GA · Remote

$14.50 - $19/hr

... from all walks of life. Company Name: Morris Insurance Agency Remote Call Center Agent * Job Type ... Ability to work independently and as part of a team * Proficiency in Microsoft Office and call ...

TAD PGS, Inc.

Call Center Agent

El Segundo, CA · Remote

$16 - $21/hr

We have an outstanding Contract position for a Call Center Agent - Remote Job Responsibilities ... medical coverage plan, and DailyPay (in some locations). For a full description of benefits ...

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Work From Home Medical Call Center Agent information

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How much do work from home medical call center agent jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for work from home medical call center agent in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is a work from home medical call center agent?

A Work From Home Medical Call Center Agent is a remote employee who handles phone calls for healthcare organizations, such as hospitals, clinics, or insurance companies. Their responsibilities typically include answering patient inquiries, scheduling appointments, providing information about medical services, and sometimes assisting with billing questions. These agents use specialized software to access patient records and ensure privacy and confidentiality. Working from home allows them to perform these duties without being physically present in a call center.

What are the key skills and qualifications needed to thrive as a work from home medical call center agent?

To thrive as a Work From Home Medical Call Center Agent, you need a solid understanding of medical terminology, strong customer service abilities, and often a high school diploma or healthcare-related certification. Familiarity with call center software, electronic health records (EHR) systems, and secure data handling protocols is typically required. Excellent communication, active listening, and problem-solving skills are essential for effectively assisting patients remotely. These skills ensure accurate information delivery, patient satisfaction, and compliance with healthcare regulations in a virtual environment.

What are some common challenges faced by work from home medical call center agents, and how can they be managed?

Work From Home Medical Call Center Agents often encounter challenges such as maintaining clear communication with patients, managing high call volumes, and staying updated with medical protocols remotely. To address these, agents should ensure a quiet and organized workspace, use reliable technology, and participate in ongoing training provided by their employer. Collaboration with remote supervisors and team members via chat or video meetings also helps agents stay connected and supported, ensuring they deliver accurate and compassionate service.

What is the difference between Work From Home Medical Call Center Agent vs Medical Customer Service Representative?

AspectWork From Home Medical Call Center AgentMedical Customer Service Representative
CredentialsHigh school diploma, healthcare knowledge, communication skillsHigh school diploma, customer service skills, healthcare familiarity
Work EnvironmentRemote call center setup, home officeOffice or remote, often customer-facing roles
Employer & Industry UsageHealthcare providers, insurance companies, telehealthHospitals, clinics, insurance companies, healthcare providers
Job FocusHandling medical inquiries, appointment scheduling, insurance verificationAssisting patients, billing, general healthcare questions

While both roles involve healthcare communication, the Work From Home Medical Call Center Agent primarily handles medical inquiries and insurance-related tasks remotely, whereas the Medical Customer Service Representative may work in-office or remotely, focusing on patient assistance and billing. The call center agent role emphasizes telecommunication skills in a remote setting, often requiring specific healthcare knowledge.

What cities are hiring for Work From Home Medical Call Center Agent jobs?

Cities with the most Work From Home Medical Call Center Agent job openings:

What states have the most Work From Home Medical Call Center Agent jobs?

States with the most job openings for Work From Home Medical Call Center Agent jobs include:

Work From Home Medical Call Center Agent jobs near you

Call Center Agent

Doherty

Remote

$17/hr

Other

Medical

Posted 4 days ago

Job description


Job Title: Call Center Agent
Location: Remote
Compensation: $17.00 per hour - paid weekly
Job Type: Temporary or Temp-to-hireAbout the Opportunity
Doherty Staffing Solutions is hiring Call Center Agents for a leading healthcare services. If you enjoy a fast-paced environment and want reliable hours with weekly pay, this job could be a great fit. Read below for more information!
Apply now and our AI Recruiter, Valerie, will reach out ASAP to learn more about how you match this role!What You'll Do as a Call Center Agent:
  • Make outbound calls to customers to return health screening kits
  • Navigate CRM systems and softphone tools to manage call activity
  • Maintain professionalism and empathy during all customer interactions
  • Ensure compliance with HIPAA and patient privacy requirements
  • Log call activity and update records accurately in system tools
  • Troubleshoot minor technical issues related to calls and systems
  • Maintain punctual attendance and readiness at shift start times
  • Represent the company positively as part of the customer experience
What You Need to Bring to the Call Center Agent Role:
  • Experience in call center, customer service, or outbound calling preferred
  • Ability to use computer systems, CRM platforms, and call software independently
  • Ability to maintain strict confidentiality and comply with HIPAA regulations
  • Ability to communicate professionally, clearly, and empathetically
  • Ability to maintain punctuality and adhere to scheduled shifts
  • Ability to work in a remote environment with minimal supervision
  • Ability to maintain a private, quiet, and distraction-free workspace
  • Strong attention to detail and commitment to accuracy
  • #DohertyStaffingPosition
Why You'll Like Working with Doherty Staffing Solutions
Enjoy weekly pay, access to health coverage options through Benefits in a Card (including preventative and minimum value plans), and temp-to-hire opportunities for long-term stability where applicable. As a family-owned company with over 45 years in business, we pride ourselves on providing personalized support through a local, dedicated recruiter and maintaining a strong reputation backed by positive online ratings. We are committed to fostering an inclusive workplace and are proud to be an Equal Opportunity Employer, welcoming candidates from all backgrounds and experiences.Ready to Apply?
Click "Apply Now" to complete our quick, mobile-friendly application. If you have questions about the Call Center Agent position, please contact our Alexandria jobs office directly at 320-763-3121.
Doherty Staffing Solutions offers our valued contract employees health coverage through Benefits in a Card (preventative benefit and minimum value plans), along with weekly paychecks via a prepaid card from CHANGE. Learn more and find helpful links to additional resources at www.doherty.com/job-seekers/employee-benefits.
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As an equal-opportunity employer (EOE), Doherty Staffing Solutions welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!

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