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Work From Home Java Production Support Engineer Jobs in California

Smarsh

$140K - $155K/yr

Diagnose, reproduce, and analyze highly technical product issues reported from the field across ... Collaboration with R&D * Work closely with development teams to understand new features ...

Earn Haus

Work from Home

Guinda, CA · Remote

$25/hr

Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...

Earn Haus

Work from Home

Goleta, CA · Remote

$25/hr

Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...

Earn Haus

Work from Home

Fontana, CA · Remote

$25/hr

Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...

Earn Haus

Work from Home

Emeryville, CA · Remote

$25/hr

Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...

Earn Haus

Work from Home

Dunnigan, CA · Remote

$25/hr

Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...

Earn Haus

Work from Home

Phelan, CA · Remote

$25/hr

Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...

Earn Haus

Work from Home

Long Beach, CA · Remote

$25/hr

Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...

Earn Haus

Work from Home

San Bernardino, CA · Remote

$25/hr

Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...

Earn Haus

Work from Home

Long Beach, CA · Remote

$25/hr

Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...

Earn Haus

Work from Home

Emeryville, CA · Remote

$25/hr

Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...

Earn Haus

Work from Home

Sacramento, CA · Remote

$25/hr

Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...

Earn Haus

Work from Home

San Juan Capistrano, CA · Remote

$25/hr

Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...

Earn Haus

Work from Home

Twain Harte, CA · Remote

$25/hr

Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...

Earn Haus

Work from Home

Downey, CA · Remote

$25/hr

Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...

Earn Haus

Work from Home

Rackerby, CA · Remote

$25/hr

Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...

Earn Haus

Work from Home

Sacramento, CA · Remote

$25/hr

Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...

Earn Haus

Work from Home

Vinton, CA · Remote

$25/hr

Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...

Earn Haus

Work from Home

Compton, CA · Remote

$25/hr

Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...

Earn Haus

Work from Home

Riverside, CA · Remote

$25/hr

Share your opinion and help influence brand decisions on services and products you use every day ... You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ...

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Work From Home Java Production Support Engineer information

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$18

$47

$79

How much do work from home java production support engineer jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for work from home java production support engineer in California is $47.34, according to ZipRecruiter salary data. Most workers in this role earn between $39.86 and $51.97 per hour, depending on experience, location, and employer.

What does a Work From Home Java Production Support Engineer do?

A Work From Home Java Production Support Engineer is responsible for monitoring, troubleshooting, and maintaining Java-based applications in a production environment while working remotely. They address technical issues, resolve incidents, and ensure the smooth operation of software systems. Their role often includes collaborating with development teams, analyzing root causes of problems, and implementing fixes or enhancements. Strong communication skills and the ability to work independently are essential for success in this remote position.

What is the difference between Work From Home Java Production Support Engineer vs Work From Home Java Developer?

AspectWork From Home Java Production Support EngineerWork From Home Java Developer
Primary RoleMaintains and supports Java applications in production environmentsDevelops and codes Java applications and features
Skills & CertificationsJava, troubleshooting, monitoring tools, incident managementJava, coding, software development lifecycle
Work EnvironmentSupport teams, production servers, incident responseDevelopment teams, coding environments, project planning
Industry UsageIT support, banking, telecom, enterprise servicesSoftware companies, tech startups, enterprise software

While both roles require Java expertise, the Work From Home Java Production Support Engineer focuses on maintaining and troubleshooting Java applications in live environments, ensuring uptime and performance. In contrast, the Work From Home Java Developer primarily designs, codes, and develops new Java-based features and applications. Understanding these differences helps job seekers identify roles aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive as a Work From Home Java Production Support Engineer, and why are they important?

To thrive as a Work From Home Java Production Support Engineer, you need strong Java programming skills, troubleshooting expertise, and a background in computer science or a related field. Familiarity with monitoring tools (like Splunk or Nagios), ticketing systems (such as Jira or ServiceNow), and version control (like Git) is typically required, along with knowledge of databases and cloud platforms. Excellent problem-solving skills, clear communication, and the ability to work independently are essential soft skills for remote collaboration and effective incident resolution. These competencies ensure timely support, minimize downtime, and maintain the reliability of business-critical applications.

What are the most common challenges faced by Work From Home Java Production Support Engineers, and how can they be effectively managed?

Work From Home Java Production Support Engineers often encounter challenges such as troubleshooting complex issues remotely, maintaining effective communication with cross-functional teams, and managing on-call responsibilities across different time zones. To manage these challenges, it's important to develop strong diagnostic skills, use collaboration tools for seamless communication, and establish a structured workflow to prioritize and resolve incidents efficiently. Proactively documenting recurring issues and solutions also helps streamline support processes and enhances team knowledge sharing.
What are popular job titles related to Work From Home Java Production Support Engineer jobs in California? For Work From Home Java Production Support Engineer jobs in California, the most frequently searched job titles are:
What job categories do people searching Work From Home Java Production Support Engineer jobs in California look for? The top searched job categories for Work From Home Java Production Support Engineer jobs in California are:
Work From Home Java Production Support Engineer jobs near you
Support Engineer - Java

Support Engineer - Java

Smarsh

On-site, Remote

$140K - $155K/yr

Full-time

Posted 15 days ago

Job description

Who are we?
Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.
Summary
We are looking for a highly motivated R&D Support Engineer to join our engineering organization. In this role, you will serve as a critical technical bridge between our R&D teams, Customer Support, QA, and Product. You will troubleshoot complex issues, analyze production incidents, drive root-cause investigations, and contribute to continuous improvement in product quality and engineering workflows.
This role includes dual responsibility across two environments:
  • Supporting and troubleshooting within our federal enclave environment, ensuring compliance, stability, and controlled-process operations.
  • Supporting and maintaining our AWS-based production environment, working closely with cloud infrastructure and modern deployment pipelines.

This position is ideal for someone who enjoys problem solving, thrives in cross-team collaboration, and likes working at the intersection of development, operations, cloud systems, and customer-facing teams.
How will you contribute?
Technical Investigation & Incident Management
  • Diagnose, reproduce, and analyze highly technical product issues reported from the field across both the federal enclave and AWS production environments.
  • Lead root cause investigations, document findings, and partner with engineering teams to implement corrective actions.
  • Monitor and analyze production performance indicators, logs, telemetry, and alerts from multiple environments.
  • Provide technical summaries and incident reports to engineering leadership and escalation managers.

Collaboration with R&D
  • Work closely with development teams to understand new features, architectural changes, and potential failure points.
  • Partner with QA to validate fixes, verify edge-case scenarios, and enhance test coverage around recurring incidents.
  • Provide feedback based on real-world usage and cross environment incident patterns to reduce regressions.

Tools, Automation & Process Improvement
  • Build and maintain debugging tools, scripts, dashboards, and test harnesses that improve troubleshooting in both secure and cloud environments.
  • Identify recurring issues and propose enhancements to observability, stability, and supportability.
  • Improve internal processes for incident handling, cross-team communication, and reporting.

Cross-Functional Communication
  • Serve as the technical escalation point for Support teams, delivering deep-dive explanations and guidance.
  • Translate complex technical findings into clear, actionable insights for both technical and non-technical stakeholders.
  • Participate in on-call rotations as needed.

What will you bring?
Must have
  • 3+ years of experience in technical support, DevOps, SRE, QA, or an R&D-adjacent engineering role.
  • Strong troubleshooting skills across distributed systems, APIs, microservices, or cloud environments.
  • Hands on experience with logs, debugging tools, and monitoring platforms (e.g., Kibana, Grafana, Datadog, Splunk).
  • Solid scripting/coding ability (Python, Bash, PowerShell, or similar).
  • Excellent communication skills; able to articulate complex problems clearly.
  • Ability to work across secure and cloud environments, including adapting workflows for federal enclave constraints

Nice to have
  • Experience working in or supporting federal enclave / restricted-access environments.
  • Experience supporting a FedRAMP certified product in production.
  • Experience with CI/CD pipelines and build/test automation.
  • Familiarity with Docker, Kubernetes, or cloud platforms (Azure, AWS, GCP).
  • Background in incident management, postmortems, or SRE best practices.
  • Understanding of networking, databases, and API debugging tools (Postman, Fiddler, etc.).

$140,000 - $155,000 a year
The above salary range represents Smarsh's good faith and reasonable estimate of the range of possible base compensation at the time of posting.
Any applicable bonus programs will be discussed during the recruiting process.
The salary for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. Local cost of living assessments are done for each new hire at the time of offer.
About our culture
Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world's leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.

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