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Work From Home Intake Counselor Jobs in Meridian, ID

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Work From Home Intake Counselor information

See Meridian, ID salary details

$12

$21

$31

How much do work from home intake counselor jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for work from home intake counselor in Meridian, ID is $21.31, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $24.23 per hour, depending on experience, location, and employer.

What is a work from home intake counselor?

A Work From Home Intake Counselor is a professional who remotely assesses and evaluates clients seeking mental health or social services. They conduct initial interviews, gather essential information, and determine appropriate next steps, such as referrals or treatment plans. This role requires strong communication skills, empathy, and knowledge of counseling practices. Intake counselors often work for healthcare providers, rehabilitation centers, or crisis hotlines. Their goal is to ensure that clients receive the right support and resources based on their needs.

What does a typical workday look like for a work from home intake counselor?

A typical day for a Work From Home Intake Counselor involves conducting phone or video interviews with new clients, assessing their needs, and determining appropriate services or support pathways. You will document case notes, maintain client records in secure databases, and often coordinate follow-up appointments or referrals with other professionals. Collaboration is usually done virtually, either through team meetings or regular updates with supervisors and colleagues. While the role offers flexibility, it also requires strong time management to ensure prompt client response and case resolution. This remote setting promotes independence but also values communication within a supportive, mission-driven team.

What are the key skills and qualifications needed to thrive as a work from home intake counselor, and why are they important?

To thrive as a Work From Home Intake Counselor, you need a background in psychology, social work, or counseling, often supported by relevant degrees or certifications. Familiarity with case management systems, secure communication platforms, and telehealth tools is typically required. Strong organizational skills, empathy, active listening, and clear verbal and written communication are vital soft skills in this role. These abilities ensure accurate client assessment, effective virtual interaction, and efficient coordination of appropriate resources or services for clients.

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For Work From Home Intake Counselor jobs in Meridian, ID, the most frequently searched job titles are:

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Work From Home Intake Counselor jobs near you
Infographic showing various Work From Home Intake Counselor job openings in Meridian, ID as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $44,333 per year, or $21.3 per hour.

Credit Specialist (Work From Home)

Central Garden & Pet

Boise, ID • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Central Garden & Pet rating

7.7

Company rating: 7.7 out of 10

Central Garden & Pet

Based on 42 frontline employees who took The Breakroom Quiz

7.4

Company rating compared to similar companies: 7.4 out of 10

Manufacturers average

Based on 76,845 frontline employees who took The Breakroom Quiz

The best things about working at Central Garden & Pet

  • 94%

    94% say it is easy to take sick days

    say it is easy to take sick days

  • 94%

    94% say they don’t worry about hours

    say they don’t worry about hours

  • 94%

    94% say they get paid breaks

    say they get paid breaks

Featured by Central Garden & Pet, based on 42 Breakroom Quiz responses from their frontline employees

Job description

Description

Work From Home position available in the Boise, ID area!  If you have high energy, are metric driven and want to fill a key role with our Invoice to Cash (ITC) team, keep reading!  Central Garden & Pet is searching for a Credit Specialist who will execute processes, policies and solutions to support the Credit processing function of the Shared Services Center. Full time employees enjoy excellent benefits including medical, dental, vision, short-term and long term disability, free life insurance, tuition reimbursement, and more!
 
KEY RESPONSIBILITIES 
  • Investigates credit risks and follows guidelines for granting credit to customers
  • Recommends new lines of credit and/or the extension of credit limits
  • Negotiates collection arrangements for overdue account balances
  • Handles all levels of accounts from small to more complex and larger accounts
  • Compiles credit data following established company policies and guidelines
  • Performs initial customer setup including reviewing application, bank and credit references, D&B reports, and financial statements
  • Analyzes credit data and financial statements to determine degree of risk
  • Works within deadlines while ensuring accurate policies and procedures are being adhered to
  • Recommends authorizing or disapproving extensions of credit and adjustments to manager
  • Routinely reviews customer credit worthiness and evaluates current credit limits
  • Maintains customer files and makes sure that necessary documentation is received and filed
  • Builds and maintains customer relationships
  • Additional duties as assigned
QUALIFICATIONS 
  • 3-5 years of high-volume corporate credit granting and risk management experience, preferred.
  • Experience in negotiations, customer service and effective delivery of services
  • Knowledge of credit procedures
  • Experience working with enterprise systems such as SAP, Oracle, etc.
  • Experience working with large customer base and in resolving disputes
  • Understanding of internal controls including SOX requirements for  ITC
  • Consumer Products experience, preferred
  • Experience in shared service environment, preferred
  • Knowledgeable with SAP, preferred
  • Ability to partner with Shared Service Center management and provide input into process improvement as well as effective execution and change management within the team
  • Works well in an environment with firm deadlines; results oriented
  • Ability to work in a heavily metric driven organization
  • Strong customer service and communication skills
  • Strong written, verbal, interpersonal and analytical skills
  • Strong attention to detail, goal oriented
  • Possess process improvement mindset with a desire to consistently look for ways to improve efficiency and service
  • Proficient in Microsoft Word and Excel
  • Perform multiple tasks effectively
  • Able to work both independently and as part of a team
  • Candidate should have the highest integrity and character and possess finance experience and business sense.  
  • Must be able to follow process and collaborate cross-functionally and with 3rd party vendors
  • Ability to work in a constant state of alertness and safe manner
  • Must be based out of Boise, ID area
BENEFITS PACKAGE & EMPLOYEE PROGRAMS 
  • Comprehensive Medical, Dental, and Vision Insurance
  • Free Life and Disability Insurance
  • Health and Dependent Care Flexible Spending Accounts
  • 401k with 3% company match and annual employer discretionary contribution
  • Paid vacation, holidays and sick time
  • Employee Assistance Program
  • Access to thousands of free online courses
  • Discounts on cell phones, movie tickets, gym memberships, and more!
  • Education Assistance (both college degrees and professional certifications)
  • Referral Program with cash bonus
  • Access to on-demand pay
  • Paid parental leave
 
Central Garden & Pet Company (NASDAQ: CENT) (NASDAQ: CENTA) is a leading consumer goods company in the pet and garden industries. Guided by the belief that home is central to life, the Company's purpose is to proudly nurture happy and healthy homes. For over 45 years, its innovative and trusted solutions have helped lawns grow greener, gardens bloom bigger, pets live healthier, and communities grow stronger. Central is home to a diversified portfolio of market-leading brands including Amdro®, Aqueon®, Best Bully Sticks®, Cadet®, C&S®, Farnam®, Ferry-Morse®, Kaytee®, Nylabone®, Pennington®, Sevin® and Zoёcon®. With fiscal 2025 net sales of $3.1 billion, Central has strong manufacturing and logistics capabilities supported by a passionate, entrepreneurial growth culture. The Company is headquartered in Walnut Creek, California, and employs over 6,000 people, primarily across North America. Visit www.central.com to learn more.
 
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.
#LI-RR1

Working at Central Garden & Pet

Perks for frontline workers

From Central Garden & Pet, via Breakroom

  • Safety is a top priority!

  • Paid Vacation

  • Paid Holidays

  • Paid Sick Time

  • Paid Breaks

  • Consistent shift and schedule

  • Comprehensive Health Insurance

  • 401k with Company Match

  • Referral Program with Cash Bonus

  • Education Assistance

  • Paid Parental Leave

About Central Garden & Pet, in their own words

From Central Garden & Pet

Our leading consumer and professional brands provide forward-thinking, high quality products to care for your lawn, garden, pets and community. We are committed to helping lawns grow greener, gardens bloom bigger, pets live healthier and communities grow stronger.

Company values

From Central Garden & Pet

The Central Way | We Do the Right Thing | We Strive to be the Best | We are Entrepreneurial | We Win Together | We Grow Every Day | We are Passionate

Diversity and inclusion statement

From Central Garden & Pet

Central Garden & Pet is committed to building a great place to work that embraces diversity as a key pillar of our culture. This is a journey, and we are committed to listening, learning and doing the work to move forward together.

What Central Garden & Pet employees say

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Benefits

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