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Work From Home Inbound Outbound Call Center Jobs in Columbia, SC

AMBA

Inside Sales Insurance Specialist

Columbia, SC · Remote

$50K - $60K/yr

We work with some of the most significant retired public employee associations in the country ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Columbia, SC · Remote

We work with some of the most significant retired public employee associations in the country ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Columbia, SC · Remote

$50K - $60K/yr

We work with some of the most significant retired public employee associations in the country ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

The Semler Agency

Work From Home Sales

Columbia, SC · On-site +1

This role is designed for individuals looking to learn a new skill and work from home with support ... After applying, you will receive an email with next steps to schedule a quick overview call. Please ...

Liveops

Remote Customer Service Representative

Sumter, SC · Remote

$20/hr

Provide your own home office equipment. * Handle customer calls, assess needs, and solve problems ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

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Work From Home Inbound Outbound Call Center information

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How much do work from home inbound outbound call center jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for work from home inbound outbound call center in Columbia, SC is $15.78, according to ZipRecruiter salary data. Most workers in this role earn between $12.36 and $18.27 per hour, depending on experience, location, and employer.

What is a work from home inbound outbound call center?

A Work From Home Inbound Outbound Call Center job involves handling incoming and outgoing calls for a company remotely. Inbound calls typically include customer inquiries, support requests, or order processing, while outbound calls may involve sales, follow-ups, or surveys. Agents use a computer, headset, and internet connection to interact with customers. Strong communication skills and the ability to work independently are essential. Many companies provide training and scripts to help employees succeed in their roles.

What are the key skills and qualifications needed to thrive in a work from home inbound outbound call center position?

To thrive as a Work From Home Inbound Outbound Call Center representative, you need excellent verbal communication, active listening, and problem-solving abilities, typically supported by a high school diploma or equivalent. Familiarity with CRM software, VOIP phone systems, and basic computer proficiency is often required, and some employers may prefer prior call center experience or certifications in customer service. Strong organizational skills, patience, and the ability to remain calm under pressure are critical soft skills for this position. These qualifications are important because they help ensure efficient, professional, and customer-focused service, even in a remote environment.

What are some common challenges faced by work from home inbound outbound call center representatives, and how can they be managed?

A frequent challenge in work-from-home call center roles is managing distractions and maintaining productivity in a home environment. Representatives may also encounter high call volumes, difficult customers, and the need to quickly switch between different tasks or types of calls. Staying organized with a dedicated, quiet workspace and adhering to a set schedule can help manage these challenges. Utilizing provided training resources and maintaining regular virtual communication with supervisors and teammates also supports successful performance and a sense of team collaboration.

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Work From Home Inbound Outbound Call Center jobs near you
Infographic showing various Work From Home Inbound Outbound Call Center job openings in Columbia, SC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $32,826 per year, or $15.8 per hour.

Remote Bilingual Collections Specialist

BCA Financial Services Inc

Columbia, SC • On-site, Remote

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

Job Type
Full-time
Description
$17/hour + Monthly Commission Full-Time Monday-Friday Make an impact-while working from home.
Join BCA Financial Services and help consumers resolve their accounts with empathy, clarity, and professionalism. If you enjoy problem-solving, talking to people, and being rewarded for your performance, we'd love to meet you. You'll play an important role in helping consumers navigate their financial responsibilities with respect and care. We'll provide the equipment, tools, training, and support-you bring the drive to succeed.
What We Offer:
  • $17/hour + monthly commission opportunities
  • Consistent Monday-Friday schedule
  • Medical, dental, vision, GAP, and life insurance
  • 401(k) with company match
  • Paid time off and paid holidays
  • Company-provided equipment

What You'll Do:
  • Talk with consumers to help them understand their accounts and find solutions
  • Offer payment options such as full balance payment and payment plans.
  • Handle a high volume of inbound and outbound calls
  • Accurately document interactions in our systems
  • Meet performance goals (with support and coaching along the way)

Requirements
Qualifications:
  • 1+ year of experience in a call center, customer service, billing, or collections
  • Bilingual Required (Fluent in English and Spanish)
  • Strong communication and problem-solving skills
  • Ability to build trust and work through sensitive conversations
  • Basic knowledge of medical terminology (preferred)
  • A reliable, detail-oriented work style

Work-From-Home Requirements:
  • Must reside in: FL, MO, SC, or VA
  • Quiet, private workspace
  • High-speed internet (minimum 20 Mbps download / 10 Mbps upload) with ability to hardwire ethernet cable from modem to computer
  • Wi-Fi and hotspots are not supported
  • Must meet tech requirements before training begins

BCA Financial Services, Inc. is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other legally protected status.
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Salary Description
$17.00 Per Hour

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