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Work From Home Inbound Appointment Setter Jobs in New York

Wealthy Leadership Inc

Appointment Setter

New York, NY · Remote

$900 - $1.8K/wk

... appointments with the advisory teamMake sure prospects feel prepared and informed before their ... from $900 - $1800 weekly based on performance, with strong performers earning well above that range.

E3 Roofing LLC

Be Seen First

Appointment Specialist

New York, NY · Remote

Remote Commercial Roofing Appointment Setter / Call Center Representative We are looking for ... Self-motivated and able to work independently from home * Coachable and willing to follow our ...

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The Jernigan Agency

WORK FROM HOME

Hoboken, NJ · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Sales * Call on our lead prospects to set up appointments. * Help each client to review their ...

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Work From Home Inbound Appointment Setter information

What is a work from home inbound appointment setter?

Work From Home Inbound Appointment Setters are professionals who handle incoming calls or online inquiries from potential clients or customers, with the primary goal of scheduling appointments on behalf of a business. They typically work remotely and use scripts or guidelines provided by their employer to answer questions, qualify leads, and book appointments efficiently. This role requires strong communication skills, organization, and the ability to work independently in a home office environment.

What skills and qualifications are needed to be a work from home inbound appointment setter?

To thrive as a Work From Home Inbound Appointment Setter, you need strong verbal communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with CRM software, call center systems, and scheduling tools is typically required. Exceptional listening skills, resilience, and a customer-focused attitude help you excel in converting inquiries into appointments. These abilities ensure efficient scheduling, positive customer experiences, and high conversion rates in a remote work environment.

What are common challenges faced by work from home inbound appointment setters, and how can they be overcome?

Work From Home Inbound Appointment Setters often face challenges such as maintaining focus in a home environment, handling a high volume of calls, and managing varying customer moods. To overcome these, it’s important to establish a dedicated workspace, follow a structured daily routine, and use scripts or call guides provided by the employer. Additionally, staying proactive in communication with your team and seeking feedback can help improve your performance and overall job satisfaction.

What is the difference between Work From Home Inbound Appointment Setter vs Work From Home Customer Service Representative?

AspectWork From Home Inbound Appointment SetterWork From Home Customer Service Representative
Primary RoleScheduling appointments and leads for sales teamsHandling customer inquiries, support, and issue resolution
Required SkillsCommunication, scheduling, basic CRM knowledgeCommunication, problem-solving, product knowledge
Work EnvironmentHome-based, using phone and computerHome-based, using phone, email, and chat
Common CertificationsNone typically required, CRM familiarity helpfulCustomer service certifications optional but beneficial

Both roles are remote and involve communication skills, but the Work From Home Inbound Appointment Setter focuses on scheduling appointments for sales, while the Work From Home Customer Service Representative handles customer inquiries and support. Understanding these differences helps job seekers find the right fit based on their skills and career goals.

What are popular job titles related to Work From Home Inbound Appointment Setter jobs in New York?

For Work From Home Inbound Appointment Setter jobs in New York, the most frequently searched job titles are:

What job categories do people searching Work From Home Inbound Appointment Setter jobs in New York look for?

The top searched job categories for Work From Home Inbound Appointment Setter jobs in New York are:

What cities in New York are hiring for Work From Home Inbound Appointment Setter jobs?

Cities in New York with the most Work From Home Inbound Appointment Setter job openings:

Work From Home Inbound Appointment Setter jobs near you
Infographic showing various Work From Home Inbound Appointment Setter job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Appointment Setter

Manhattan School of Computer Technology

New York, NY • Remote

$19.23 - $21/hr

Full-time

Posted 15 days ago

Job description

Appointment Setter

Department: Admissions

Reports To: Admissions Director

Location: Manhattan School of Computer Technology (MSCT) – Brooklyn, NY

Employment Type: Full-Time

Position Summary

The Appointment Setter is responsible for making outbound and inbound calls to prospective students, qualifying leads, and scheduling appointments with Admissions Representatives. This position is the first point of contact for many prospective students and plays a critical role in generating interviews and supporting enrollment goals.

The ideal candidate is energetic, customer-focused, and comfortable working in a fast-paced environment while meeting daily activity and appointment goals.

Essential Duties & Responsibilities

Lead Management

Contact prospective students through phone, text, email, and CRM.

Respond to inquiries promptly following Speed-to-Lead standards.

Qualify prospective students based on program interest, availability, and eligibility.

Maintain consistent follow-up with assigned leads.

Update all lead activity in LeadSquared (LSQ) or the assigned CRM.

Appointment Scheduling

Schedule appointments for Admissions Representatives.

Confirm appointment date, time, and location.

Send appointment reminders via phone, text, or email.

Reschedule missed appointments when appropriate.

Maintain a high appointment show rate.

Customer Service

Provide accurate information about MSCT programs.

Answer general admissions questions.

Build rapport with prospective students.

Deliver excellent customer service throughout the admissions process.

CRM & Documentation

Record all conversations and follow-up activities.

Update lead status accurately.

Ensure all required notes are entered after every interaction.

Maintain data integrity within the CRM.

Team Collaboration

Work closely with Admissions Representatives.

Communicate lead quality and appointment updates.

Participate in daily team meetings and training.

Support departmental enrollment initiatives.

Minimum Qualifications

High school diploma or equivalent.

Customer service, call center, or sales experience preferred.

Excellent verbal communication skills.

Strong organizational and time management skills.

Comfortable using CRM systems and Microsoft Office.

Ability to multitask in a fast-paced environment.

Preferred Qualifications

Admissions or higher education experience.

LeadSquared or CRM experience.

Bilingual (English/Spanish, Russian, Arabic, Mandarin, or other languages) preferred.

Key Competencies

Excellent communication skills

Positive attitude

Relationship building

Active listening

Time management

Attention to detail

Problem-solving

Goal-oriented mindset

Professionalism

Performance Expectations (KPIs)

Daily outbound call volume

Speed-to-Lead response time

Number of qualified conversations

Appointments scheduled

Appointment show rate

Lead response rate

CRM documentation accuracy

Daily follow-up completion

Conversion from lead to interview

Working Conditions

Office-based position.

Standard business hours with occasional evening or weekend availability based on recruitment events.

Frequent phone, computer, and CRM use.

Success Profile

A successful Appointment Setter consistently creates meaningful conversations with prospective students, responds quickly to new inquiries, schedules qualified appointments, maintains accurate CRM records, and contributes to achieving the Admissions Department's enrollment goals while representing Manhattan School of Computer Technology with professionalism and enthusiasm.

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