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Work From Home Firstsource Solutions Jobs in Chicago, IL

You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer * Remote, work-from-home career * Average first-year earnings of ...

You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer * Remote, work-from-home career * Average first-year earnings of ...

You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer * Remote, work-from-home career * Average first-year earnings of ...

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Work From Home Firstsource Solutions information

See Chicago, IL salary details

$7

$31

$67

How much do work from home firstsource solutions jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for work from home firstsource solutions in Chicago, IL is $31.52, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $39.62 per hour, depending on experience, location, and employer.

What does a typical day look like for a Work From Home Firstsource Solutions employee?

A typical day involves handling inbound or outbound customer interactions via phone, email, or chat, addressing concerns, answering questions, and ensuring a positive customer experience. You’ll be expected to follow scripts and company guidelines while utilizing various digital tools and systems to track and resolve customer issues. Team meetings and communication with supervisors are usually done virtually, allowing you to stay connected and informed. There may be set schedules or shift rotations, and adherence to metrics like response time and customer satisfaction is important. This structure supports both independent work and virtual collaboration, helping maintain a productive and supportive remote work environment.

What are the key skills and qualifications needed to thrive in the Work From Home Firstsource Solutions position, and why are they important?

To thrive as a Work From Home Firstsource Solutions representative, you typically need strong communication skills, a high school diploma or equivalent, and prior customer service or call center experience. Familiarity with CRM platforms, basic computer applications, and a reliable internet connection are often required. Time management, problem-solving abilities, and a customer-centric attitude help individuals excel in this position. These skills and qualities ensure effective remote support, high customer satisfaction, and efficient handling of inquiries or issues.

What is a Work From Home Firstsource Solutions job?

A Work From Home job at Firstsource Solutions allows employees to perform customer service, sales, or support roles remotely. These positions typically involve handling inbound and outbound calls, responding to customer inquiries, and providing solutions for clients. Employees need a reliable internet connection, a quiet workspace, and sometimes specific computer equipment. Firstsource provides training and support to ensure employees can effectively perform their roles from home.

What are popular job titles related to Work From Home Firstsource Solutions jobs in Chicago, IL? For Work From Home Firstsource Solutions jobs in Chicago, IL, the most frequently searched job titles are:
What cities near Chicago, IL are hiring for Work From Home Firstsource Solutions jobs? Cities near Chicago, IL with the most Work From Home Firstsource Solutions job openings:
Infographic showing various Work From Home Firstsource Solutions job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $65,559 per year, or $31.5 per hour.

Salesforce Solutions Engineer - Work From Home

Next Step Systems

Chicago, IL • On-site, Remote

Full-time

Medical, Retirement, PTO

Re-posted 2 days ago


Job description

Salesforce Solutions Engineer - Work From Home
This Salesforce Solutions Engineer opening is a hands-on role configuring objects/fields and building automations, but it is critical that candidates also have experience working directly with stakeholders to understand their business needs and translate that into a technical design. This Salesforce Solutions Engineer position is 100% Remote.
Salesforce Solutions Engineer Responsibilities:
- Strategic planning and roadmap to optimize assigned Salesforce portfolio of products and services.
- Plan, conceive, architect, and design, implement and deploy Salesforce solutions to solve complex problems.
- Run, operate, manage, maintain, patch, upgrade systems, technologies and services in assigned Salesforce portfolio.
- Plan, define, adapt, implement, deploy and optimize processes, workflows, technologies to improve efficiency, productivity and effectiveness of operations.
- Maintain accurate, up-to-date data in assigned Salesforce portfolio of products and services.
- Track, report, manage and optimize Service Levels for Salesforce support.
- Define, document, design, build, test, and operationalize disaster recovery plans and capabilities, and mitigate business continuity risk.
- Define, keep up-to-date and enforce policies, standard practices and operating procedures and ensure continuous compliance with applicable regulations and organizational policies and standards.
- Perform all other duties as assigned. Adapt and adjust plans as required by changing circumstances.
- Need someone to come in and take ownership of Salesforce.
Salesforce Solutions Engineer Qualifications:
- Bachelor's Degree required in computer science or closely related field from an accredited university.
- Must have 5+ years of prior experience working with Salesforce in an IT developer role.
- Experience configuring objects/fields and building automations is required.
- Ability to work directly with critical stakeholders to understand their business needs and translate that into a technical design is required.
- Need someone who has Salesforce knowledge on the development side and some on the Admin side.
- Need experience leading projects and meeting stakeholders to understand requirements to map out a plan of what objects and fields we need to accomplish this.
- Experience with Apex or more custom scripting is a plus.
- Experience in a big Salesforce environment.
- Salesforce Developer.
- Salesforce Administration.
- Need significant experience with formula fields and flows, screen flows and other types of automation. Building and troubleshooting automations.
- Experience building in Sandbox and publishing those changes into production environment with change sets.
- Experience installing and configuring applications from App Exchange.
- Experience with large data sets.
- Experience leading projects is needed.
- Salesforce Marketing Cloud experience.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Chicago IL Jobs, Salesforce Solutions Engineer, Salesforce, Apex, Scripting, Sandbox, App Exchange, Large Data Sets, Market Cloud, Remote, Work From Home, Chicago Recruiters, Information Technology Jobs, IT Jobs, Chicago Recruiting
Looking to hire for similar positions in Chicago, IL or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Salesforce Solutions Engineers for jobs in Chicago, Illinois and in other
cities too. Please contact our IT recruiting agencies and IT staffing companies today!
Phone 630-428-0600 ext.
11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
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