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Work From Home Firstsource Solutions Jobs (NOW HIRING)

Join our fully virtual, work-from-home team where you can earn an exceptional income while still cherishing every precious moment with your loved ones. With the freedom to set your own hours, you can ...

Join our fully virtual, work-from-home team where you can earn an exceptional income while still cherishing every precious moment with your loved ones. With the freedom to set your own hours, you can ...

WORK FROM HOME

Chula Vista, CA · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

WORK FROM HOME

Kansas City, KS · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

WORK FROM HOME

Oklahoma City, OK · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

WORK FROM HOME

Grand Rapids, MI · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

Join our fully virtual, work-from-home team where you can earn an exceptional income while still cherishing every precious moment with your loved ones. With the freedom to set your own hours, you can ...

Join our fully virtual, work-from-home team where you can earn an exceptional income while still cherishing every precious moment with your loved ones. With the freedom to set your own hours, you can ...

Join our fully virtual, work-from-home team where you can earn an exceptional income while still cherishing every precious moment with your loved ones. With the freedom to set your own hours, you can ...

Join our fully virtual, work-from-home team where you can earn an exceptional income while still cherishing every precious moment with your loved ones. With the freedom to set your own hours, you can ...

WORK FROM HOME

Mesa, AZ · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

WORK FROM HOME

West Valley City, UT · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

WORK FROM HOME

Browns Summit, NC · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

WORK FROM HOME

Worcester, MA · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

WORK FROM HOME

Eastwood, KY · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

WORK FROM HOME

Athens, GA · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

WORK FROM HOME

Bridgeport, CT · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

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Work From Home Firstsource Solutions information

See salary details

$7

$30

$65

How much do work from home firstsource solutions jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for work from home firstsource solutions in the United States is $30.60, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $38.46 per hour, depending on experience, location, and employer.

What does a typical day look like for a Work From Home Firstsource Solutions employee?

A typical day involves handling inbound or outbound customer interactions via phone, email, or chat, addressing concerns, answering questions, and ensuring a positive customer experience. You’ll be expected to follow scripts and company guidelines while utilizing various digital tools and systems to track and resolve customer issues. Team meetings and communication with supervisors are usually done virtually, allowing you to stay connected and informed. There may be set schedules or shift rotations, and adherence to metrics like response time and customer satisfaction is important. This structure supports both independent work and virtual collaboration, helping maintain a productive and supportive remote work environment.

What are the key skills and qualifications needed to thrive in the Work From Home Firstsource Solutions position, and why are they important?

To thrive as a Work From Home Firstsource Solutions representative, you typically need strong communication skills, a high school diploma or equivalent, and prior customer service or call center experience. Familiarity with CRM platforms, basic computer applications, and a reliable internet connection are often required. Time management, problem-solving abilities, and a customer-centric attitude help individuals excel in this position. These skills and qualities ensure effective remote support, high customer satisfaction, and efficient handling of inquiries or issues.

What is a Work From Home Firstsource Solutions job?

A Work From Home job at Firstsource Solutions allows employees to perform customer service, sales, or support roles remotely. These positions typically involve handling inbound and outbound calls, responding to customer inquiries, and providing solutions for clients. Employees need a reliable internet connection, a quiet workspace, and sometimes specific computer equipment. Firstsource provides training and support to ensure employees can effectively perform their roles from home.

More about Work From Home Firstsource Solutions jobs
What cities are hiring for Work From Home Firstsource Solutions jobs? Cities with the most Work From Home Firstsource Solutions job openings:
What states have the most Work From Home Firstsource Solutions jobs? States with the most job openings for Work From Home Firstsource Solutions jobs include:
Infographic showing various Work From Home Firstsource Solutions job openings in the United States as of July 2026, with employment types broken down into 7% Locum Tenens, 8% Internship, 41% As Needed, 2% Full Time, 41% Temporary, and 1% Summer. Highlights an 3% Physical, and 97% Hybrid job distribution, with an average salary of $63,640 per year, or $30.6 per hour.
Customer Service Representative

Customer Service Representative

Firstsource

Remote

$15.50/hr

Other

Re-posted 2 days ago


Firstsource rating

7.0

Company rating: 7.0 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

20th of 72 rated call and contact centers


Job description

BILINGUAL CUSTOMER SERVICE REPRESENTATIVES

Work Location: Remote

Job Type: Full-time

Pay: $15.50 per hour

About Firstsource 

Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes.

We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, India and Mexico. Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals.

Our clientele includes Fortune 500 and FTSE 100 companies.

Job Description:

Review and respond to all email communications no later than 24 hours from receipt.

Conduct outbound calls and/or campaigns when directed.

Thoroughly document all customer transactions in host system.

Adhere to scheduled shifts to ensure optimal phone coverage.

Ensure compliance to all regulatory guidelines.

Safeguard and secure all PHI from misuse in strict accordance with Information Security Policies and Procedures.

Follow safety guidelines outlined by Illness and Injury Prevention Program.

Specific qualifications for this medical role include:

High School diploma or GED
1 Year Call Center Exp

Six months healthcare claims experience.

Ability to read and interpret general business correspondence, procedure manuals, and specific plan documents
Basic mathematical skills
Intermediate typing skillsOther requirements include:
Sitting for long periods of time
Flexibility of schedule especially when overtime is in place
Private/secured room without distraction
Ability to multitask
Specific to processing: Able to look for data entry differences
Following written directions (emails, SOP documents)
Self-motivation
Ability to prioritize work
Thinking outside the box and making judgement calls
Ability to adapt to change


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