Customer Service Representative
$15.50/hr
BILINGUAL CUSTOMER SERVICE REPRESENTATIVES Work Location ... Remote Job Type: Full-time Pay: $15.50 per hour About Firstsource Firstsource Solutions is a ...
$15.50/hr
BILINGUAL CUSTOMER SERVICE REPRESENTATIVES Work Location ... Remote Job Type: Full-time Pay: $15.50 per hour About Firstsource Firstsource Solutions is a ...
$15.50/hr
BILINGUAL CUSTOMER SERVICE REPRESENTATIVES Work Location ... Remote Job Type: Full-time Pay: $15.50 per hour About Firstsource Firstsource Solutions is a ...
Salesforce Solutions Engineer - Work From Home This Salesforce Solutions Engineer opening is a hands-on role configuring objects/fields and building automations, but it is critical that candidates ...
Salesforce Solutions Engineer - Work From Home This Salesforce Solutions Engineer opening is a hands-on role configuring objects/fields and building automations, but it is critical that candidates ...
Salesforce Solutions Engineer - Work From Home This Salesforce Solutions Engineer opening is a hands-on role configuring objects/fields and building automations, but it is critical that candidates ...
Salesforce Solutions Engineer - Work From Home This Salesforce Solutions Engineer opening is a hands-on role configuring objects/fields and building automations, but it is critical that candidates ...
Virginia Beach, VA · On-site +1
Join our fully virtual, work-from-home team where you can earn an exceptional income while still cherishing every precious moment with your loved ones. With the freedom to set your own hours, you can ...
Virginia Beach, VA · On-site +1
Join our fully virtual, work-from-home team where you can earn an exceptional income while still cherishing every precious moment with your loved ones. With the freedom to set your own hours, you can ...
Virginia Beach, VA · On-site +1
Join our fully virtual, work-from-home team where you can earn an exceptional income while still cherishing every precious moment with your loved ones. With the freedom to set your own hours, you can ...
Virginia Beach, VA · On-site +1
Join our fully virtual, work-from-home team where you can earn an exceptional income while still cherishing every precious moment with your loved ones. With the freedom to set your own hours, you can ...
Chula Vista, CA · On-site +1
$300 - $500/wk
We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...
Chula Vista, CA · On-site +1
$300 - $500/wk
We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...
Kansas City, KS · On-site +1
$300 - $500/wk
We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...
Kansas City, KS · On-site +1
$300 - $500/wk
We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...
Oklahoma City, OK · On-site +1
$300 - $500/wk
We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...
Oklahoma City, OK · On-site +1
$300 - $500/wk
We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...
Grand Rapids, MI · On-site +1
$300 - $500/wk
We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...
Grand Rapids, MI · On-site +1
$300 - $500/wk
We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...
Virginia Beach, VA · On-site +1
Join our fully virtual, work-from-home team where you can earn an exceptional income while still cherishing every precious moment with your loved ones. With the freedom to set your own hours, you can ...
Virginia Beach, VA · On-site +1
Join our fully virtual, work-from-home team where you can earn an exceptional income while still cherishing every precious moment with your loved ones. With the freedom to set your own hours, you can ...
Virginia Beach, VA · On-site +1
Join our fully virtual, work-from-home team where you can earn an exceptional income while still cherishing every precious moment with your loved ones. With the freedom to set your own hours, you can ...
Virginia Beach, VA · On-site +1
Join our fully virtual, work-from-home team where you can earn an exceptional income while still cherishing every precious moment with your loved ones. With the freedom to set your own hours, you can ...
Virginia Beach, VA · On-site +1
Join our fully virtual, work-from-home team where you can earn an exceptional income while still cherishing every precious moment with your loved ones. With the freedom to set your own hours, you can ...
Virginia Beach, VA · On-site +1
Join our fully virtual, work-from-home team where you can earn an exceptional income while still cherishing every precious moment with your loved ones. With the freedom to set your own hours, you can ...
Virginia Beach, VA · On-site +1
Join our fully virtual, work-from-home team where you can earn an exceptional income while still cherishing every precious moment with your loved ones. With the freedom to set your own hours, you can ...
Virginia Beach, VA · On-site +1
Join our fully virtual, work-from-home team where you can earn an exceptional income while still cherishing every precious moment with your loved ones. With the freedom to set your own hours, you can ...
Mesa, AZ · On-site +1
$300 - $500/wk
We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...
Mesa, AZ · On-site +1
$300 - $500/wk
We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...
West Valley City, UT · On-site +1
$300 - $500/wk
We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...
West Valley City, UT · On-site +1
$300 - $500/wk
We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...
Browns Summit, NC · On-site +1
$300 - $500/wk
We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...
Browns Summit, NC · On-site +1
$300 - $500/wk
We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...
Worcester, MA · On-site +1
$300 - $500/wk
We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...
Worcester, MA · On-site +1
$300 - $500/wk
We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...
Eastwood, KY · On-site +1
$300 - $500/wk
We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...
Eastwood, KY · On-site +1
$300 - $500/wk
We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...
Athens, GA · On-site +1
$300 - $500/wk
We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...
Athens, GA · On-site +1
$300 - $500/wk
We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...
Bridgeport, CT · On-site +1
$300 - $500/wk
We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...
Bridgeport, CT · On-site +1
$300 - $500/wk
We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...
$7.21 - $12.48
4% of jobs
$12.48 - $17.74
18% of jobs
$18.57 is the 25th percentile. Wages below this are outliers.
$17.74 - $23.01
17% of jobs
The median wage is $25.64 / hr.
$23.01 - $28.28
21% of jobs
$33.36 is the 75th percentile. Wages above this are outliers.
$28.28 - $33.54
15% of jobs
$33.54 - $38.81
4% of jobs
$38.81 - $44.08
10% of jobs
$44.08 - $49.34
3% of jobs
$49.34 - $54.61
3% of jobs
$54.61 - $59.88
2% of jobs
$59.88 - $65.14
2% of jobs
$7
$30
$65
A typical day involves handling inbound or outbound customer interactions via phone, email, or chat, addressing concerns, answering questions, and ensuring a positive customer experience. You’ll be expected to follow scripts and company guidelines while utilizing various digital tools and systems to track and resolve customer issues. Team meetings and communication with supervisors are usually done virtually, allowing you to stay connected and informed. There may be set schedules or shift rotations, and adherence to metrics like response time and customer satisfaction is important. This structure supports both independent work and virtual collaboration, helping maintain a productive and supportive remote work environment.
To thrive as a Work From Home Firstsource Solutions representative, you typically need strong communication skills, a high school diploma or equivalent, and prior customer service or call center experience. Familiarity with CRM platforms, basic computer applications, and a reliable internet connection are often required. Time management, problem-solving abilities, and a customer-centric attitude help individuals excel in this position. These skills and qualities ensure effective remote support, high customer satisfaction, and efficient handling of inquiries or issues.
A Work From Home job at Firstsource Solutions allows employees to perform customer service, sales, or support roles remotely. These positions typically involve handling inbound and outbound calls, responding to customer inquiries, and providing solutions for clients. Employees need a reliable internet connection, a quiet workspace, and sometimes specific computer equipment. Firstsource provides training and support to ensure employees can effectively perform their roles from home.

7.0
Based on 55 frontline employees who took The Breakroom Quiz
20th of 72 rated call and contact centers
BILINGUAL CUSTOMER SERVICE REPRESENTATIVES
Work Location: Remote
Job Type: Full-time
Pay: $15.50 per hour
About Firstsource
Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes.
We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, India and Mexico. Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals.
Our clientele includes Fortune 500 and FTSE 100 companies.
Job Description:
Review and respond to all email communications no later than 24 hours from receipt.
Conduct outbound calls and/or campaigns when directed.
Thoroughly document all customer transactions in host system.
Adhere to scheduled shifts to ensure optimal phone coverage.
Ensure compliance to all regulatory guidelines.
Safeguard and secure all PHI from misuse in strict accordance with Information Security Policies and Procedures.
Follow safety guidelines outlined by Illness and Injury Prevention Program.
Specific qualifications for this medical role include:
High School diploma or GED
1 Year Call Center Exp
Six months healthcare claims experience.
Ability to read and interpret general business correspondence, procedure manuals, and specific plan documents
Basic mathematical skills
Intermediate typing skillsOther requirements include:
Sitting for long periods of time
Flexibility of schedule especially when overtime is in place
Private/secured room without distraction
Ability to multitask
Specific to processing: Able to look for data entry differences
Following written directions (emails, SOP documents)
Self-motivation
Ability to prioritize work
Thinking outside the box and making judgement calls
Ability to adapt to change
Get the full story on Breakroom
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