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Work From Home Firstsource Solutions Jobs in Massachusetts

McQuade Organization

$17.50 - $23.75/hr

If you enjoy helping people, building relationships, and working from home, this could be an excellent career opportunity. * Excellent verbal and written communication skills. * Reliable internet ...

McQuade Organization

$16 - $21.75/hr

If you enjoy helping people, building relationships, and working from home, this could be an excellent career opportunity. * Excellent verbal and written communication skills. * Reliable internet ...

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Work From Home Firstsource Solutions information

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$33

$71

How much do work from home firstsource solutions jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for work from home firstsource solutions in Massachusetts is $33.41, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $42.02 per hour, depending on experience, location, and employer.

What does a typical day look like for a Work From Home Firstsource Solutions employee?

A typical day involves handling inbound or outbound customer interactions via phone, email, or chat, addressing concerns, answering questions, and ensuring a positive customer experience. You’ll be expected to follow scripts and company guidelines while utilizing various digital tools and systems to track and resolve customer issues. Team meetings and communication with supervisors are usually done virtually, allowing you to stay connected and informed. There may be set schedules or shift rotations, and adherence to metrics like response time and customer satisfaction is important. This structure supports both independent work and virtual collaboration, helping maintain a productive and supportive remote work environment.

What are the key skills and qualifications needed to thrive in the Work From Home Firstsource Solutions position, and why are they important?

To thrive as a Work From Home Firstsource Solutions representative, you typically need strong communication skills, a high school diploma or equivalent, and prior customer service or call center experience. Familiarity with CRM platforms, basic computer applications, and a reliable internet connection are often required. Time management, problem-solving abilities, and a customer-centric attitude help individuals excel in this position. These skills and qualities ensure effective remote support, high customer satisfaction, and efficient handling of inquiries or issues.

What is a Work From Home Firstsource Solutions job?

A Work From Home job at Firstsource Solutions allows employees to perform customer service, sales, or support roles remotely. These positions typically involve handling inbound and outbound calls, responding to customer inquiries, and providing solutions for clients. Employees need a reliable internet connection, a quiet workspace, and sometimes specific computer equipment. Firstsource provides training and support to ensure employees can effectively perform their roles from home.

What are popular job titles related to Work From Home Firstsource Solutions jobs in Massachusetts? For Work From Home Firstsource Solutions jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Work From Home Firstsource Solutions jobs in Massachusetts look for? The top searched job categories for Work From Home Firstsource Solutions jobs in Massachusetts are:
What cities in Massachusetts are hiring for Work From Home Firstsource Solutions jobs? Cities in Massachusetts with the most Work From Home Firstsource Solutions job openings:
Work From Home Firstsource Solutions jobs near you
Infographic showing various Work From Home Firstsource Solutions job openings in Massachusetts as of July 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% Remote job distribution, with an average salary of $69,503 per year, or $33.4 per hour.

Customer Enrollment Representative (Work From Home)

McQuade Organization

Remote

$17.50 - $23.75/hr

Full-time

Posted 10 days ago

Job description

  • Assist clients virtually with enrolling in life insurance and supplemental benefit programs.
  • Explain available coverage options and answer customer questions with professionalism.
  • Conduct appointments via Zoom or phone with individuals who have requested information.
  • Verify customer information and accurately complete enrollment applications.
  • Build strong relationships by providing exceptional customer service before, during, and after enrollment.
  • Maintain accurate records using the company's CRM system.
  • Follow all company guidelines, compliance standards, and licensing requirements.
  • Attend virtual training sessions, coaching meetings, and team development events.
  • Meet individual performance goals while maintaining high customer satisfaction.

    • If you enjoy helping people, building relationships, and working from home, this could be an excellent career opportunity.

    • Excellent verbal and written communication skills.
    • Reliable internet connection and a quiet, professional home workspace.
    • Comfortable using Zoom, email, and basic computer applications.

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