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Work From Home Field Service Engineer Jobs in Rye, NY

Field Service Engineer

Manhattan, NY · Remote

$100K - $130K/yr

Summary The Field Service Engineer (FSE) is responsible for installing, calibrating ... Work closely, as needed, with Sales, Marketing, Engineering, QA/QC, and R&D to address instrument ...

Field Service Engineer

New York, NY · On-site +1

$76K - $125K/yr

Ability to lift and move equipment, work in confined spaces, and perform hands-on technical work ... To protect the interests of all, Bio-Techne will not accept unsolicited resumes from any source ...

Field Service Engineer

New York, NY · On-site +1

$51K - $91K/yr

Responsibilities The Field Service Engineer (FSE) provides technical service and support on ... Ideal Candidate would have (1-5 years of experience) in FSE instrument repair and field work.

The Field Service Engineer is responsible for customer satisfaction in all aspects of the job ... which you can work remotely from your home. Additional information about this remote work ...

The Field Service Engineer is responsible for providing an exceptional customer experience through ... which you can work remotely from your home. Additional information about this remote work ...

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Showing results 1-20

Work From Home Field Service Engineer information

See Rye, NY salary details

$38.7K

$75.5K

$111.8K

How much do work from home field service engineer jobs pay per year?

As of Aug 19, 2026, the average yearly pay for work from home field service engineer in Rye, NY is $75,467.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,400.00 and $89,500.00 per year, depending on experience, location, and employer.

What is a work from home field service engineer?

A Work From Home Field Service Engineer is a technical professional who provides installation, maintenance, and repair services for various equipment or systems, but operates remotely rather than from a traditional office or customer site. They often use digital tools to provide remote support, troubleshoot issues, and guide clients or on-site personnel through repairs. These engineers may also travel occasionally to client locations if hands-on service is required. The role typically requires strong technical skills, problem-solving abilities, and excellent communication, as much of the job involves assisting customers virtually.

What are the key skills and qualifications needed to thrive as a work from home field service engineer?

To thrive as a Work From Home Field Service Engineer, you need a strong background in engineering or electronics, technical troubleshooting abilities, and often a relevant degree or certification such as CompTIA A+ or manufacturer-specific credentials. Familiarity with remote diagnostic tools, CRM software, and virtual collaboration platforms is typically required. Strong communication, self-motivation, and problem-solving skills help you manage client issues independently and maintain high service standards. These competencies are crucial for delivering timely technical support, ensuring customer satisfaction, and maintaining productivity without direct onsite supervision.

How does a work from home field service engineer coordinate on-site visits and remote troubleshooting with clients and team members?

As a Work From Home Field Service Engineer, you’ll typically manage your schedule remotely, coordinating on-site visits based on client needs and service requests. You’ll use digital tools to communicate with customers, dispatchers, and technical support teams, often handling initial troubleshooting virtually before deciding if an on-site visit is required. This role demands strong organizational skills, clear communication, and the ability to work independently while still collaborating closely with colleagues for complex issues or escalations. Flexibility and adaptability are key, as your daily tasks can shift quickly based on customer priorities and field requirements.

What is the difference between Work From Home Field Service Engineer vs Field Service Technician?

AspectWork From Home Field Service EngineerField Service Technician
CredentialsTechnical certifications, engineering backgroundTechnical certifications, specialized training
Work EnvironmentRemote office, occasional on-site visitsOn-site customer locations, fieldwork
Employer & IndustryTech companies, service providersManufacturers, equipment service companies
Search & Comparison IntentRemote work, technical support rolesOn-site repairs, equipment maintenance

The main difference is that Work From Home Field Service Engineers primarily work remotely with occasional site visits, focusing on remote diagnostics and support, while Field Service Technicians perform hands-on repairs directly at customer locations. Both roles require technical skills and certifications, but their work environments and daily tasks differ significantly.

What cities near Rye, NY are hiring for Work From Home Field Service Engineer jobs?

Cities near Rye, NY with the most Work From Home Field Service Engineer job openings:

Infographic showing various Work From Home Field Service Engineer job openings in Rye, NY as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $75,467 per year, or $36.3 per hour.

Associate Field Service Engineer

Sony Corporation

New York, NY • On-site, Remote

Full-time

Medical, Dental, Vision, Life, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Sony Biotechnology Inc., based in San Jose, California, supplies advanced flow cytometry analysis and sorting technology for use in life science research. It markets products to private and public research institutions, pharmaceutical and biotechnology companies, and large medical centers. Over the years, Sony Biotechnology products have received numerous outstanding new product awards as well as technology awards including the Frost & Sullivan Emerging Technology award, and the Milestone Award. To learn more: https://www.sonybiotechnology.com/us/.
Position Summary
Sony Biotechnology is seeking a Associate Field Service Engineer to train with our flow cytometry service team in the New England and NY Metro regions. This is a fixed-term position of up to 12 months, designed for recent college graduates interested in gaining hands-on technical field experience.
The position may potentially lead to a full-time regular Field Service Engineer I position for selected candidates, based on business needs, performance, and qualifications.
The Associate Field Service Engineer will work alongside experienced Field Service Engineers to learn how to support flow cytometry equipment at customer sites through installations, preventive maintenance, troubleshooting, and repair services. This will lead to working independently.
Primary Region
  • New England: Massachusetts, Connecticut, New Hampshire, and Upstate New York

  • NY Metro: New York, New Jersey, Pennsylvania

  • Periodic travel to Eastern Canada and other Eastern sub-regions may be required on an as-needed basis

Key Responsibilities
  • Train alongside Field Service Engineers at customer site visits, including installations, preventive maintenance, and repairs

  • Assist with troubleshooting technical issues related to flow cytometry instrumentation

  • Learn and follow service procedures, technical memos, safety standards, and documentation requirements, along with how to use Salesforce and prepare a Field Service Report.

  • Communicate product quality observations or service concerns to appropriate team members

  • Work closely with Field Service, Sales, and Field Applications teams

  • Support customer satisfaction through professional communication and timely follow-up

  • Assist with maintaining service parts and inventory organization, completing expense reports in a timely manner and entering hours into your timesheet on a weekly basis.

  • Develop understanding of flow cytometry systems, including optics, fluidics, electronics, and pneumatics

  • Travel to customer sites as required within the assigned region

Qualifications
  • Applicants should be recent college graduates within the past 6 months

  • Must hold a 2-year Associate degree or 4-year Bachelor's degree (preferred)

  • Degree should be in Engineering, Biomedical Engineering, Electronics, Mechanical Engineering, Life Sciences, or a related technical discipline

  • Interest in field service, laboratory instrumentation, medical devices, biotechnology, or life science equipment

  • Strong analytical and problem-solving skills

  • Strong customer focus and professional communication skills

  • Highly organized with good follow-up skills

  • Self-motivated team player with a willingness to learn

  • Basic understanding of flow cytometry or related scientific disciplines is a plus

  • Computer skills required, including typing, email, and basic software use

Additional Requirements
  • Must have a valid driver's license and own or have access to a reliable vehicle

  • Must hold a valid U.S. passport for potential travel to Canada

  • Must be authorized to work in the United States

  • Ability to travel, including overnight travel, as needed

  • Flexibility with schedule and ability to adapt to last-minute changes

  • Candidate will be expected to work from home learning how to assist customer's on the phone/remotely for technical troubleshooting when not traveling to customer sites

Program Details
  • Fixed-term post graduate position of up to 12 months

  • Field-based role supporting the New England region or NY Metro region

  • May lead to a full-time regular position for selected candidates

Benefits
SCA offers benefits-eligible fixed-term employees (who are scheduled to work 30 or more hours a week) certain benefits under the Sony Corporation of America Health and Welfare Benefits Plan. The following options are available to you and your eligible dependents.
What we offer you:
  • Medical, dental, and vision coverage with coverage for spouses/domestic partners and child dependents
  • Long Term Care: A voluntary Long-Term Care (LTC) benefit with a life insurance component is offered during a separate new hire LTC enrollment window. This window occurs once a year for all new employees.
  • Mental health and emotional well-being benefits at no cost to you, your spouse/domestic partner and child dependents.

Other Programs:
  • Flexible Work Arrangements, including remote and hybrid work schedules
  • Time off to include vacation, paid holidays, sick leave, Summer Fridays (early release), and a winter break between Christmas and New Year's Day (based on business needs)
  • A wide variety of employee business resource groups (EBRGs)

The target annualized base salary range for this position is $55,000 - $60,000.The individual will be paid hourly and eligible for overtime. This range does not include any other compensation components or other benefits that an individual may be eligible for. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.
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All qualified applicants will receive consideration for employment without regard to any basis protected by applicable federal, state, or local law, ordinance, or regulation.
Disability Accommodation for Applicants to Sony Corporation of America
Sony Corporation of America provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. For reasonable accommodation requests, please contact us by email at careers@sonyusa.com or by mail to: Sony Corporation of America, People Experience Department, 25 Madison Avenue, New York, NY 10010. Please indicate the position you are applying for.
We are aware that unauthorized individuals or organizations may attempt to solicit personal information or payments from job applicants by impersonating our company through fraudulent job postings. We take these matters seriously but cannot control third-party websites. To protect your personal information, please verify that any job posting you respond to also appears on our official Careers page: www.sonyjobs.com. Please also be advised that we never request personal identifying information (such as Social Security numbers, bank details, or copies of identification documents) during the initial stages of our application process. If you have any doubts about the authenticity of a job posting or communication, please contact careers@sonyusa.com before submitting any information.
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