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Work From Home Field Service Engineer Jobs in Arizona

The Jernigan Agency

WORK FROM HOME

Peoria, AZ · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Must have a computer and phone to service the clients. * This is all online so internet connection ...

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The Jernigan Agency

WORK FROM HOME

Phoenix, AZ · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Must have a computer and phone to service the clients. * This is all online so internet connection ...

The Jernigan Agency

WORK FROM HOME

Phoenix, AZ · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Must have a computer and phone to service the clients. * This is all online so internet connection ...

The Jernigan Agency

WORK FROM HOME

Gilbert, AZ · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Must have a computer and phone to service the clients. * This is all online so internet connection ...

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Work From Home Field Service Engineer information

What is a work from home field service engineer?

A Work From Home Field Service Engineer is a technical professional who provides installation, maintenance, and repair services for various equipment or systems, but operates remotely rather than from a traditional office or customer site. They often use digital tools to provide remote support, troubleshoot issues, and guide clients or on-site personnel through repairs. These engineers may also travel occasionally to client locations if hands-on service is required. The role typically requires strong technical skills, problem-solving abilities, and excellent communication, as much of the job involves assisting customers virtually.

How does a work from home field service engineer coordinate on-site visits and remote troubleshooting with clients and team members?

As a Work From Home Field Service Engineer, you’ll typically manage your schedule remotely, coordinating on-site visits based on client needs and service requests. You’ll use digital tools to communicate with customers, dispatchers, and technical support teams, often handling initial troubleshooting virtually before deciding if an on-site visit is required. This role demands strong organizational skills, clear communication, and the ability to work independently while still collaborating closely with colleagues for complex issues or escalations. Flexibility and adaptability are key, as your daily tasks can shift quickly based on customer priorities and field requirements.

What are the key skills and qualifications needed to thrive as a work from home field service engineer?

To thrive as a Work From Home Field Service Engineer, you need a strong background in engineering or electronics, technical troubleshooting abilities, and often a relevant degree or certification such as CompTIA A+ or manufacturer-specific credentials. Familiarity with remote diagnostic tools, CRM software, and virtual collaboration platforms is typically required. Strong communication, self-motivation, and problem-solving skills help you manage client issues independently and maintain high service standards. These competencies are crucial for delivering timely technical support, ensuring customer satisfaction, and maintaining productivity without direct onsite supervision.

What is the difference between Work From Home Field Service Engineer vs Field Service Technician?

AspectWork From Home Field Service EngineerField Service Technician
CredentialsTechnical certifications, engineering backgroundTechnical certifications, specialized training
Work EnvironmentRemote office, occasional on-site visitsOn-site customer locations, fieldwork
Employer & IndustryTech companies, service providersManufacturers, equipment service companies
Search & Comparison IntentRemote work, technical support rolesOn-site repairs, equipment maintenance

The main difference is that Work From Home Field Service Engineers primarily work remotely with occasional site visits, focusing on remote diagnostics and support, while Field Service Technicians perform hands-on repairs directly at customer locations. Both roles require technical skills and certifications, but their work environments and daily tasks differ significantly.

What are popular job titles related to Work From Home Field Service Engineer jobs in Arizona? For Work From Home Field Service Engineer jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Work From Home Field Service Engineer jobs in Arizona look for? The top searched job categories for Work From Home Field Service Engineer jobs in Arizona are:
What cities in Arizona are hiring for Work From Home Field Service Engineer jobs? Cities in Arizona with the most Work From Home Field Service Engineer job openings:
Work From Home Field Service Engineer jobs near you

Field Service Engineer

Faith Technologies Incorporated (FTI)

Phoenix, AZ • On-site, Remote

Full-time

Posted 12 days ago

Faith Technologies rating

8.0

Company rating: 8.0 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

208th of 447 rated engineering

Job description

You've discovered something special. A company that cares. Cares about leading the way in construction, engineering, manufacturing and renewable energy. Cares about redefining how energy is designed, applied and consumed. Cares about thoughtfully growing to meet market demands. And - as "one of the Healthiest 100 Workplaces in America" - is focused on the mind/body/soul of team members through our Culture of Care
The Field Service Engineer provides onsite new product start-up, maintenance and troubleshooting services. They create and manage a project plan to prepare the site for product installation such as, but not limited to, facility modifications, and IT networking. In addition, the Field Service Engineer will work with IT departments at customer sites for proper equipment networking, providing technical support in product service, product training and applications, along with consults with product support and other engineering personnel to determine solutions to complex problems in system operation. They implement modifications by providing software updates, installation and testing support. A key part of the role is to develop and maintain ongoing customer relationships regarding all aspects of equipment functionality and software related concerns.
MINIMUM REQUIREMENTS
Education: High School Diploma or GED. Desired Education: Technical degree in Electrical Engineering, Computer Science, Software Engineering or related field.
Experience: Special Technical Training, Electrical start-up and testing experience including: circuit breakers, transformers, switchgear, VFDs, PLCs, and capacitor banks. Completion of an electrical apprenticeship (8,000 hours) preferred.
Valid state driver's license and satisfactory driving record is required.
Travel: 50%
Work Schedule: This position works between the hours of 6 am to 6 pm, Monday through Friday, but may vary and can include, but is not limited to nights, weekends, and holidays. Ability to work a flexible schedule is necessary.
KEY RESPONSIBILITIES
  • Contributes to Field Services small projects coordination and execution on customer site (end of life, modernization, upgrade, etc.).
  • Provides support to Level 2, level 3 and level 4 FSRs and client personal as it pertains to Testing of electrical equipment
  • Interprets blueprints and other service documents, including but not limited to, specifications, reporting and quality requirements.
  • Documents all required information for each site including test reports and service summary to customers.
  • Responsible for creating documentation and electronic reference material to support the Field Service Representatives
  • Performs site assessment as well as install, commission, maintain, and troubleshoot various equipment (Eaton, ABB, Schneider, etc.)
  • Proven ability to troubleshoot complex technical issues
  • Communicate with Project Coordinator to ensure smooth execution of schedule
  • Experience with BMS (Building Management System), Experience with PMS (Power Monitoring System), Knowledge of specific industrial automation systems, Experience with data center equipment, and Proficiency in using computer-aided (CAD) software
  • Ability to build rapport with clients and address concerns in a timely manner
  • Assists in the development of design modifications and software updates.
  • Performs other related duties as required and assigned.

The job description and responsibilities described are intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
How Does FTI Give YOU the Chance to Thrive?
If you're energized by new challenges, FTI provides you with many opportunities. Joining FTI opens doors to redefine what's possible for your future.
Once you're a team member, you're supported and provided with the knowledge and resources to achieve your career goals with FTI. You're officially in the driver's seat of your career, and FTI's career development and continued education programs give you opportunities to position yourself for success.
FTI is a "merit to the core" organization. We recognize and reward top performers, offering competitive, merit-based compensation, career path development and a flexible and robust benefits package.
Benefits are the Game-Changer
We provide industry-leading benefits as an investment in the lives of team members and their families. You're invited to review the full list of FTI benefits available to regular/full-time team members. Start here. Grow here. Succeed here. If you're ready to learn more about your career with FTI, apply today!
Faith Technologies, Inc. is an Equal Opportunity Employer - veterans/disabled.
Employment is contingent upon successfully passing a background and drug test

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