We are seeking motivated and professional Bilingual Call Center Representatives to join our remote contact center team. In this role, you will assist customers by answering inbound calls, making outbound calls, resolving issues, and delivering outstanding customer support in both English and Spanish. This is a fully remote position for candidates living in Georgia who thrive in a fast-paced environment and enjoy helping people.
Qualifications
- Fluent in both English and Spanish (spoken and written)
- Excellent communication and problem-solving skills
- Strong computer and multitasking abilities
- Ability to work independently while maintaining productivity
Benefits
- Weekly pay, with the ability to access a portion of your earned pay a few times per week
- Paid training
- Weekly bonus potential
- Rewards & Recognition Programs
- Supportive team environment
- Opportunities for growth and advancement
Schedule
- 40-hour Full-Time set weekly schedule
- 8 hours on the weekend will be required beginning in the second week. Typically, either 9a-6p EST on Saturday or 12p-9p EST on Sunday will be available
Remote Work Requirements- Candidates must provide their own:
- Windows PC or laptop with at least 8 GB of RAM (No MacBook or Chromebook)
- Webcam
- USB Headset
- Wired mouse
- Reliable high-speed internet with a hard-wired connection. No satellite or cellular services are accepted.
- A quiet, distraction-free workspace
Apply Today
If you are bilingual, customer-focused, and ready to work from the comfort of your home, we encourage you to apply today.
Company Description
As a leading provider of call center solutions, InfoCision specializes in political, Christian and nonprofit fundraising, sales and customer care. We focus on quality assurance and regulatory compliance and pride ourselves on providing every client with the highest possible return on investment. Since 1982, we have provided the highest quality inbound and outbound tele services to some of the world's leading organizations.