RTX, Enterprise Services, Digital Experience & Collaboration organization is a recognized leader in ... Employees who are working in Remote roles will work primarily offsite (from home). The employee may ...
RTX, Enterprise Services, Digital Experience & Collaboration organization is a recognized leader in ... Employees who are working in Remote roles will work primarily offsite (from home). The employee may ...
Remote: Employees who are working in Remote roles will work primarily offsite (from home). An ... And the bonds we form - with our customers and with each other -- propel us all higher, again and ...
Remote: Employees who are working in Remote roles will work primarily offsite (from home). An ... And the bonds we form - with our customers and with each other -- propel us all higher, again and ...
Remote: Employees who are working in Remote roles will work primarily offsite (from home). An ... And the bonds we form - with our customers and with each other -- propel us all higher, again and ...
Remote: Employees who are working in Remote roles will work primarily offsite (from home). An ... And the bonds we form - with our customers and with each other -- propel us all higher, again and ...
The following position is to join our RTX Enterprise Services team in Santa Isabel, Puerto Rico: We ... Employees who are working in Remote roles will work primarily offsite (from home). The employee may ...
The following position is to join our RTX Enterprise Services team in Santa Isabel, Puerto Rico: We ... Employees who are working in Remote roles will work primarily offsite (from home). The employee may ...
The Manager, Infrastructure & Workplace Services will lead a team of QA Analysts, testers and a ... Employees who are working in Remote roles will work primarily offsite (from home). The employee may ...
The Manager, Infrastructure & Workplace Services will lead a team of QA Analysts, testers and a ... Employees who are working in Remote roles will work primarily offsite (from home). The employee may ...
The Manager, Infrastructure & Workplace Services will lead a team of QA Analysts, testers and a ... Employees who are working in Remote roles will work primarily offsite (from home). The employee may ...
The Manager, Infrastructure & Workplace Services will lead a team of QA Analysts, testers and a ... Employees who are working in Remote roles will work primarily offsite (from home). The employee may ...
$46K - $119K/yr
The WCS also collaborates with physicians, therapists, social services, and home care agencies and ... from any US State or territory Work Schedule: Days and Evenings weekdays, weekends and holidays ...
$46K - $119K/yr
The WCS also collaborates with physicians, therapists, social services, and home care agencies and ... from any US State or territory Work Schedule: Days and Evenings weekdays, weekends and holidays ...
Remote Call Center Representative - Puerto Rico
Guaynabo, PR · Remote
$11/hr
Strong communication and customer service skills * Ability to work in a fast-paced call center ... Benefits from day one (medical, dental, vision) for eligible roles * Paid time off and holidays
Remote Call Center Representative - Puerto Rico
Guaynabo, PR · Remote
$11/hr
Strong communication and customer service skills * Ability to work in a fast-paced call center ... Benefits from day one (medical, dental, vision) for eligible roles * Paid time off and holidays
Remote Call Center Representative - Puerto Rico
Guaynabo, PR · Remote
$11/hr
Strong communication and customer service skills * Ability to work in a fast-paced call center ... Benefits from day one (medical, dental, vision) for eligible roles * Paid time off and holidays
Remote Call Center Representative - Puerto Rico
Guaynabo, PR · Remote
$11/hr
Strong communication and customer service skills * Ability to work in a fast-paced call center ... Benefits from day one (medical, dental, vision) for eligible roles * Paid time off and holidays
Advisor, Remote Network (Sales Concierge)
Bayamon, PR · On-site +1
Customer Awareness: Ensure high-value customers are aware of all the services we offer to enhance ... Grow relationships, generate additional product bonding, and obtain referrals from satisfied ...
Advisor, Remote Network (Sales Concierge)
Bayamon, PR · On-site +1
Customer Awareness: Ensure high-value customers are aware of all the services we offer to enhance ... Grow relationships, generate additional product bonding, and obtain referrals from satisfied ...
Lead Contact Representative (Bilingual-Spanish)
Caguas, PR · On-site +1
$61K - $80K/yr
Servicing internal and external customers by identifying organizational functions, terminology ... from this announcement or any other source to fill these vacancies. * Alternative work schedule ...
Lead Contact Representative (Bilingual-Spanish)
Caguas, PR · On-site +1
$61K - $80K/yr
Servicing internal and external customers by identifying organizational functions, terminology ... from this announcement or any other source to fill these vacancies. * Alternative work schedule ...
Associate, Team Lead, Retail Channels (ATL)
Bayamon, PR · Remote
$15.25 - $17/hr
Observe and monitor customer traffic to ensure high quality services while meeting Service Level ... Excellent communication skills and the ability to work collaboratively and effectively with diverse ...
Associate, Team Lead, Retail Channels (ATL)
Bayamon, PR · Remote
$15.25 - $17/hr
Observe and monitor customer traffic to ensure high quality services while meeting Service Level ... Excellent communication skills and the ability to work collaboratively and effectively with diverse ...
Field Application Specialist
Caguas, PR · On-site +1
... which you can work remotely from your home. Additional information about this remote work ... We partner with customers across the globe to help them solve their most complex challenges ...
Field Application Specialist
Caguas, PR · On-site +1
... which you can work remotely from your home. Additional information about this remote work ... We partner with customers across the globe to help them solve their most complex challenges ...
Director, FM COE Workplace Services
Gurabo, PR · On-site +1
Remote work options may be considered on a case-by-case basis and if approved by the Company ... This role drives consistency, innovation, compliance, and service excellence across J&J workplaces ...
Director, FM COE Workplace Services
Gurabo, PR · On-site +1
Remote work options may be considered on a case-by-case basis and if approved by the Company ... This role drives consistency, innovation, compliance, and service excellence across J&J workplaces ...
Senior Billing Specialist (Remote)
PR · Remote
Excellent customer service skills, positive attitude, attention to detail, accountability to complete work assigned independently with urgency, and the ability to balance multiple tasks. * Support ...
Senior Billing Specialist (Remote)
PR · Remote
Excellent customer service skills, positive attitude, attention to detail, accountability to complete work assigned independently with urgency, and the ability to balance multiple tasks. * Support ...
... services you provide. You ensure the project is done right and all deadlines are met ... You should be proactive, self-sufficient, and able to productively work out of your home without ...
... services you provide. You ensure the project is done right and all deadlines are met ... You should be proactive, self-sufficient, and able to productively work out of your home without ...
... services you provide. You ensure the project is done right and all deadlines are met ... You should be proactive, self-sufficient, and able to productively work out of your home without ...
... services you provide. You ensure the project is done right and all deadlines are met ... You should be proactive, self-sufficient, and able to productively work out of your home without ...
... services you provide. You ensure the project is done right and all deadlines are met ... You should be proactive, self-sufficient, and able to productively work out of your home without ...
... services you provide. You ensure the project is done right and all deadlines are met ... You should be proactive, self-sufficient, and able to productively work out of your home without ...
... services you provide. You ensure the project is done right and all deadlines are met ... You should be proactive, self-sufficient, and able to productively work out of your home without ...
... services you provide. You ensure the project is done right and all deadlines are met ... You should be proactive, self-sufficient, and able to productively work out of your home without ...
Lead Substation Physical Engineer - Remote (Puerto Rico)
Arecibo, PR · On-site +1
$88K - $116K/yr
Lead Substation PhysicalEngineer This position is fully remote and can be performed from your home ... You should be proactive, self-sufficient, and able to productively work out of your home without ...
Lead Substation Physical Engineer - Remote (Puerto Rico)
Arecibo, PR · On-site +1
$88K - $116K/yr
Lead Substation PhysicalEngineer This position is fully remote and can be performed from your home ... You should be proactive, self-sufficient, and able to productively work out of your home without ...
Work From Home Customer Service information
What is a work from home customer service job?
Work from home customer service jobs are positions where individuals assist customers with inquiries, issues, or orders remotely, typically via phone, email, or chat. These jobs allow employees to work from their own home rather than commuting to a physical office or call center. Duties often include answering questions, resolving complaints, processing orders, and providing product or service information. Many companies offer flexible schedules and provide training for these roles. These positions require strong communication skills, a reliable internet connection, and, in some cases, specific technical equipment.
What are the key skills and qualifications needed to thrive as a work from home customer service representative?
To thrive as a Work From Home Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk systems, and basic computer proficiency is often required. Exceptional patience, self-motivation, and time management help professionals excel in a remote environment. These skills and qualities are crucial for delivering consistent, high-quality customer support while independently managing tasks outside a traditional office setting.
How do work from home customer service representatives stay connected and collaborate effectively with their remote teams?
Work From Home Customer Service representatives typically use a combination of communication tools such as instant messaging, video conferencing, and shared platforms to stay connected with their teams. Regular virtual meetings, daily check-ins, and collaborative software help ensure everyone is aligned on goals and updates. Many companies also provide structured onboarding and ongoing training to foster a supportive team environment, even when working remotely. Staying proactive in communication and participating in team discussions are key to building strong working relationships and maintaining productivity.
What is the difference between Work From Home Customer Service vs Work From Home Technical Support?
| Aspect | Work From Home Customer Service | Work From Home Technical Support |
|---|---|---|
| Required Credentials | High school diploma or equivalent; customer service experience | High school diploma; technical knowledge or certifications often preferred |
| Work Environment | Call centers, chat, or email support from home | Remote troubleshooting via phone, chat, or remote access tools |
| Employer & Industry Usage | Retail, telecom, banking, and service industries | IT, software, electronics, and tech companies |
| Common Search & Comparison Intent | Understanding job duties, requirements, and differences | Clarifying technical skills needed and job scope |
Work From Home Customer Service focuses on assisting customers with general inquiries, billing, and product support, often requiring strong communication skills. Work From Home Technical Support involves resolving technical issues, requiring technical knowledge or certifications. Both roles are remote, but they serve different customer needs and industries.
How to become a customer service work from home representative?
To become a customer service work from home representative, you typically need a high school diploma or equivalent, strong communication skills, and a reliable internet connection. Many employers require prior customer service experience and may provide training on specific tools or software used in remote support roles.
What are popular job titles related to Work From Home Customer Service jobs in Puerto Rico?
For Work From Home Customer Service jobs in Puerto Rico, the most frequently searched job titles are:
What job categories do people searching Work From Home Customer Service jobs in Puerto Rico look for?
The top searched job categories for Work From Home Customer Service jobs in Puerto Rico are:
What cities in Puerto Rico are hiring for Work From Home Customer Service jobs?
Cities in Puerto Rico with the most Work From Home Customer Service job openings:
Full-time
Medical, Life, Retirement
Posted 29 days ago
Collins Aerospace rating
8.4
Based on 251 frontline employees who took The Breakroom Quiz
32nd of 72 rated aerospace companies
Job description
Date Posted:
2026-08-03Country:
United States of AmericaLocation:
US-PR-SANTA ISABEL-B1 ~ Felicia Industrial Park - St B1 ~ BLDG 1Position Role Type:
RemoteU.S. Citizen, U.S. Person, or Immigration Status Requirements:
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.Security Clearance:
None/Not RequiredAt RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.
The following position is to join our RTX Enterprise Services team in Santa Isabel, Puerto Rico:
RTX, Enterprise Services, Digital Experience & Collaboration organization is a recognized leader in the delivery and sustainment of enterprise-level services. DEC collaborates with our business and functional partners to enable program and team collaboration through a variety of tools and platforms, driving business value through innovative solutions and service excellence.
What You Will Do
- Troubleshoot issues related to SharePoint, OneDrive, Power Apps, Power Automate and Copilot
- Provide guidance/assistance to users, and create and/or update help documentation like how-to guides
- Host office hours and knowledge sharing sessions to provide advanced troubleshooting, guidance on best practices, and support user adoption.
- Monitor the SharePoint / OneDrive / Copilot ticket queues and respond quickly to requests and/or issues
- Manage all processes in Service Now including but not limited to incidents and knowledge base articles as well as act as lead technical SME for tier 3+
- Coordinate with and work across Digital Technology teams (Architecture, Network, Identity, etc.) on issues and recommendations
- Build, configure, customize, and maintain SharePoint sites and Power Apps/Flows
- Perform M365 SharePoint administration tasks: assign site collection administrators, review and analyze usage reports, and review configuration settings
- Interface with Microsoft Support on escalations and service degradation or issues
- Build and run advanced PowerShell scripts
- This position will reference written work instructions for guidance with daily job activities. Work instructions are available in English only.
Qualifications You Must Have
- A University Degree or equivalent experience and minimum 2 years prior relevant experience, or an Advanced Degree in a related field and minimum 1 year experience.
- Experience working with M365 architecture/administration and SharePoint Online, OneDrive, Teams, Power Apps, Power Automate
- Experience with PowerShell scripting
- Experience with Microsoft Entra (Azure)
- ShareGate Migration experience
Qualifications We Prefer
- Familiarity with AIP (Azure Information Protection), Purview, file labeling, DLP, and encryption
- Microsoft GCC High experience
- Client-side development: JavaScript, HTML, CSS, and frameworks like React or SPFx
- Experience working with Microsoft Copilot, Microsoft Teams, and Service Now
What We Offer
Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.
Learn More & Apply Now!
Location: This position is remote. However, the successful candidate must be currently living in Puerto Rico.
Please consider the following role type definition as you apply for this role:
Remote: This position is currently designated as remote. Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
What Collins Aerospace employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Collins Aerospace
Sourced by ZipRecruiter
Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market.
Industry
Aviation
Company size
10,000+ Employees
Headquarters location
Charlotte, NC, US
Year founded
2018