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Work From Home Customer Service Representative Target Jobs in Racine, WI

DRUM Associates

Be Seen First

Customer Service Representative

Milwaukee, WI · Remote

$24/hr

About the Company Our client is a well-established Durable Medical Equipment (DME) and Home Medical ... customer experience from start to finish. Key Responsibilities * Accurately enter and process ...

Afni, Inc.

Remote Customer Service Representative

Milwaukee, WI · Remote

$15.75 - $21.25/hr

From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've ... home office setting. * Customer service experience: Minimum 1 year in a customer service or sales ...

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Customer Service Representative--Chicago, Illinois

Customer Service Representative--Chicago, Illinois

OPC Pest Services

Antioch, IL • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

Overview

OPC Pest Services rapidly expanding in the Northeastern Illinois and Chicago service areas--if you're looking for competitive wages with a stress-free work environment, we have amazing job opportunities with full-time employment all year round! We're searching for our next Customer Service Representative and if you're looking for competitive wages and you embrace an engaged, team-centered work environment as you work to assist technicians and customers, we have an amazing career in our Customer Care Center for you!    

We Offer…  

  • Competitive hourly wages dependent on skill level--starting wages between $18-$22 per hour;
  • Cut the commute--work from home!  Our CSRs are trained onsite to start then work from home (must have a designated home office space with acceptable internet speeds);
  • Comprehensive benefits package including low cost medical, dental, vision insurances, 1x annual salary life insurance, and many more optional benefits (visit rollinsbenefits.com for more information);  
  • 401(k) plan with 4.5% company match, Rollins Corporation employee stock purchase plan;  
  • Six paid holidays and a generous PTO (paid time off) program--receive up to 15 PTO days your first year;  
  • Employer discount program through PerkSpot;
  •  An energetic and diverse staff that appreciate each other and the communities that we serve.

We look forward to having you on our Team! 


Responsibilities

Our Customer Care / Service Representatives (CSR) are the link between our customers and our service technicians.  As a CSR, you will coordinate schedules, resolve customer issues and concerns, respond to service and sale inquiries, and communicate with our field operations. 

What You’ll Be Doing:

  • Provide exceptional customer service and a quality experience to internal and external clients
  • Prioritize, plan and complete daily tasks, special projects, and assignments
  • Facilitate accounts receivable and collection efforts
  • Manage administrative requests and tasks
  • Provide proactive customer follow-up in a timely manner
  • Deliver accurate service and promotional information
  • Maintain accurate records utilizing customer service software applications
  • Partner with management to manage expectations and meet deadlines
  • Assist in scheduling of service routes
  • Produce accurate and timely reports
  • Ensure that work is complete and results are satisfactory
  • Assist in training of new team members as requested/needed
  • Demonstrate strong attention to detail and accuracy

What We’re Looking For:

We are seeking a client-facing customer service professional with patience, accountability, and a genuine passion for providing a quality customer service experience. 

Excellent communication and problem-solving skills are crucial to our business.  

If you are a collaborative partner with a strong work ethic who can appreciate providing support while assisting others, this is the right career fit for you.  

If you’re organized and enthusiastic, you are ready to be a P.E.S.T.!

Our Core Values 

Be a P.E.S.T.  

Professional . . . Do your best to be the best  

Ethical . . . Do the right thing  

Selfless . . . Do more for others  

Teamwork . . . Do it for you, me & OPC  

Join OUR High Quality Customer Service Team!   


Qualifications
  • High school degree or equivalent 
  • Excellent phone etiquette and friendly, professional demeanor 
  • Strong organizational skills and ability to manage multiple priorities, i.e. multi-task 
  • Knowledge of MS Office environment with Word, Excel, and Outlook proficiency 
  • Knowledge of customer service principles and best practices 
  • Excellent written and verbal communication 
  • Excellent interpersonal skills, communicates extensively via telephone and electronically with customers and co-workers 
  • We require successful completion of background check and drug screen 

Apply today to become a P.E.S.T. with OPC!  

OPC Pest Services is an Equal Opportunity / Proud Veteran / Individuals with Disabilities  Employer.

Apply